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Is there an Groove outage?

Groove status: Systems Active

Last checked: 6 minutes ago

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Groove outages and incidents

Outage and incident data over the last 30 days for Groove.

There have been 0 outages or incidents for Groove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Groove

Outlogger tracks the status of these components for Xero:

Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Email Active
Live Chat Active
Social Active
Component Status
Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Active
Email Active
Live Chat Active
Social Active

Latest Groove outages and incidents.

View the latest incidents for Groove and check for official updates:

Updates:

  • Time: May 14, 2024, 1:54 p.m.
    Status: Resolved
    Update: An issue with one of Groove's database hosting providers caused a portion of Groove users to be unable to access Groove from certain devices for approximately 17 minutes. No data was lost during this time, and service has been completely restored for all Groove accounts.

Updates:

  • Time: Feb. 27, 2024, 6:03 p.m.
    Status: Resolved
    Update: One of our upstream providers experienced an issue that corrupted some attachments before the mails reached Groove. This issue has been resolved. Some attachments can still be retrieved from your mail provider.

Updates:

  • Time: Jan. 12, 2024, 3:39 p.m.
    Status: Resolved
    Update: This incident has been resolved. Slack has re-approved our integration.
  • Time: Dec. 14, 2023, 4:05 p.m.
    Status: Investigating
    Update: Our slack app is currently being reviewed for new scopes according to Slack's app policy. During this time, creating new Slack connections may be restricted.

Updates:

  • Time: Sept. 14, 2023, 9:35 a.m.
    Status: Resolved
    Update: Meta (Facebook Messenger and Instagram) currently have an outage affecting API endpoints from connecting. Users may have disconnections from their Social Chats while the outage is happening. https://metastatus.com/

Updates:

  • Time: Sept. 6, 2023, 2:59 p.m.
    Status: Resolved
    Update: Full service has resumed.
  • Time: Sept. 6, 2023, 2:41 p.m.
    Status: Investigating
    Update: Users may see degraded performance in some areas in Groove.

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Frequently Asked Questions - Groove

Is there a Groove outage?
The current status of Groove is: Systems Active
Where can I find the official status page of Groove?
The official status page for Groove is here
How can I get notified if Groove is down or experiencing an outage?
To get notified of any status changes to Groove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Groove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Groove do?
Groove offers a user-friendly and robust helpdesk software with features like shared inbox, chat, and knowledge base, making it a great alternative to Zendesk.

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