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Is there an Groove outage?

Groove status: Systems Active

Last checked: 8 minutes ago

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Groove outages and incidents

Outage and incident data over the last 30 days for Groove.

There have been 0 outages or incidents for Groove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Groove

Outlogger tracks the status of these components for Xero:

Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Email Active
Live Chat Active
Social Active
Component Status
Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Active
Email Active
Live Chat Active
Social Active

Latest Groove outages and incidents.

View the latest incidents for Groove and check for official updates:

Updates:

  • Time: July 3, 2023, 3:28 p.m.
    Status: Resolved
    Update: Meta has resolved the incident on their end. We are continuing to monitor any impact to affected Instagram Messenger users in Groove.
  • Time: June 27, 2023, 7:49 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 27, 2023, 7:47 p.m.
    Status: Investigating
    Update: Meta is currently experiencing a major outage of the Instagram Messenger API. Unfortunately, no additional information has been provided by Meta regarding the cause or expected resolution time. While not all Instagram channels on Groove are affected, some are experiencing disruptions. Our team is actively monitoring the situation.

Updates:

  • Time: Feb. 14, 2023, 11:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 14, 2023, 11 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 14, 2023, 1:17 a.m.
    Status: Resolved
    Update: This incident has been resolved. Our email delivery partner inadvertently flagged our account for review this morning. Their action placed all outbound emails from Groove mailboxes that do not have custom email server settings and are not connected via Gmail into a temporary hold. All delayed emails have since been delivered. **To be clear, no emails were lost during this outage, they were simply delayed in their delivery.** We have been in contact with our email delivery partner regarding this incident and are awaiting addition information from them so that we can prevent this issue from occurring again.
  • Time: Feb. 13, 2023, 11:43 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Feb. 1, 2023, 12:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 1, 2023, 9:31 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Feb. 1, 2023, 9:30 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Aug. 22, 2022, 9:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2022, 7:17 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 22, 2022, 5:57 p.m.
    Status: Investigating
    Update: Knowledge bases hosted by Groove may be experiencing slow loading or display issues. Our team is actively investigating the issue.

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Frequently Asked Questions - Groove

Is there a Groove outage?
The current status of Groove is: Systems Active
Where can I find the official status page of Groove?
The official status page for Groove is here
How can I get notified if Groove is down or experiencing an outage?
To get notified of any status changes to Groove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Groove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Groove do?
Groove offers a user-friendly and robust helpdesk software with features like shared inbox, chat, and knowledge base, making it a great alternative to Zendesk.

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