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Is there an Guru outage?

Guru status: Systems Active

Last checked: 7 minutes ago

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Guru outages and incidents

Outage and incident data over the last 30 days for Guru.

There have been 0 outages or incidents for Guru in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Guru

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active
Component Status
Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active

Latest Guru outages and incidents.

View the latest incidents for Guru and check for official updates:

Updates:

  • Time: June 4, 2019, 2:37 p.m.
    Status: Resolved
    Update: This incident has been resolved. We apologize for the inconvenience.
  • Time: June 4, 2019, 2:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 4, 2019, 2:08 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 29, 2019, 4:31 p.m.
    Status: Resolved
    Update: The API experienced a brief outage at 10:07am and was resolved at 10:10am. We apologize for the inconvenience.

Updates:

  • Time: May 24, 2019, 9:33 p.m.
    Status: Resolved
    Update: The incident has been resolved, we apologize for the inconvenience.
  • Time: May 24, 2019, 8:59 p.m.
    Status: Investigating
    Update: We are currently investigating an outage with the API. We will respond here with additional information.

Updates:

  • Time: May 14, 2019, 4:14 p.m.
    Status: Resolved
    Update: The issue has been resolved and we are monitoring the services.
  • Time: May 14, 2019, 3:57 p.m.
    Status: Monitoring
    Update: The issue has been resolved and we are monitoring the services.
  • Time: May 14, 2019, 3:33 p.m.
    Status: Investigating
    Update: The issue has been resolved and we are monitoring the services.
  • Time: May 14, 2019, 3:17 p.m.
    Status: Investigating
    Update: We are currently investigating an API outage that is affecting the web app and extension.
  • Time: May 14, 2019, 2:04 p.m.
    Status: Investigating
    Update: We continue to see high latency across requests causing slowdown in our API. We will continue to update as we can. Thank you for your patience.
  • Time: May 14, 2019, 1:19 p.m.
    Status: Investigating
    Update: We’ve been able to stabilize latency but are continuing to work towards improving overall speed.
  • Time: May 14, 2019, 12:06 p.m.
    Status: Investigating
    Update: We are still researching the cause of the latency and will continue to provide updates as soon as we can.
  • Time: May 14, 2019, 11:20 a.m.
    Status: Investigating
    Update: We are currently investigating issues with slow logins to the service which is causing latency in our API.

Updates:

  • Time: April 17, 2019, 2:48 a.m.
    Status: Resolved
    Update: We have been able to fully resolve the API outage and services are now back online. We apologize and thank you for your patience.
  • Time: April 17, 2019, 2:27 a.m.
    Status: Investigating
    Update: We continue to investigate issues with the API service being down, we apologize for the inconvenience and the multiple updates in a short amount of time.

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Frequently Asked Questions - Guru

Is there a Guru outage?
The current status of Guru is: Systems Active
Where can I find the official status page of Guru?
The official status page for Guru is here
How can I get notified if Guru is down or experiencing an outage?
To get notified of any status changes to Guru, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Guru every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Guru do?
Guru is a comprehensive platform that combines wiki, intranet, and knowledge base to simplify information management and provide a reliable source of truth for your organization.

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