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Is there an Guru outage?

Guru status: Systems Active

Last checked: 3 minutes ago

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Guru outages and incidents

Outage and incident data over the last 30 days for Guru.

There have been 0 outages or incidents for Guru in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Guru

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active
Component Status
Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active

Latest Guru outages and incidents.

View the latest incidents for Guru and check for official updates:

Updates:

  • Time: Oct. 22, 2019, 5:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 22, 2019, 5:45 p.m.
    Status: Investigating
    Update: Analytics dashboard are now functioning properly
  • Time: Oct. 22, 2019, 2:42 p.m.
    Status: Investigating
    Update: The analytics dashboards in Guru are currently not showing any data. We are investigating the issue.

Updates:

  • Time: Aug. 19, 2019, 9:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 19, 2019, 7:27 p.m.
    Status: Identified
    Update: Google is reporting an issue with the Google Sign Sign On feature. Guru users that are not logged into Guru and attempt to log in via Google SSO might not be able to. More information can be found on Google's status page at: https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=e3aaf7adc786e8e60c44f238c29223c9

Updates:

  • Time: Aug. 15, 2019, 5:40 p.m.
    Status: Resolved
    Update: The data for Analytics has been restored, we apologize for the inconvenience.
  • Time: Aug. 15, 2019, 4:49 p.m.
    Status: Identified
    Update: We have identified an issue with some of the data for Analytics not loading properly. We are working on fixing this issue quickly and will have an update within the next hour.

Updates:

  • Time: June 27, 2019, 9:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 27, 2019, 6:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 27, 2019, 5:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 27, 2019, 5:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 27, 2019, 4:54 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 18, 2019, 10:50 p.m.
    Status: Resolved
    Update: The issue has been fully resolved, we apologize for the inconvenience.
  • Time: June 18, 2019, 6:06 p.m.
    Status: Monitoring
    Update: The API is currently operational, we are monitoring closely to ensure stability.
  • Time: June 18, 2019, 5:16 p.m.
    Status: Investigating
    Update: We are currently investigating an outage with the API and will post updates as quickly as possible.

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Frequently Asked Questions - Guru

Is there a Guru outage?
The current status of Guru is: Systems Active
Where can I find the official status page of Guru?
The official status page for Guru is here
How can I get notified if Guru is down or experiencing an outage?
To get notified of any status changes to Guru, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Guru every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Guru do?
Guru is a comprehensive platform that combines wiki, intranet, and knowledge base to simplify information management and provide a reliable source of truth for your organization.

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