Is there an Highspot outage?

Highspot status: Systems Active

Last checked: 9 minutes ago

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Highspot outages and incidents

Outage and incident data over the last 30 days for Highspot.

There have been 1 outages or incidents for Highspot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Highspot

Outlogger tracks the status of these components for Xero:

Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Component Status
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active

Latest Highspot outages and incidents.

View the latest incidents for Highspot and check for official updates:

Updates:

  • Time: Nov. 6, 2024, 8:41 p.m.
    Status: Resolved
    Update: The Highspot Marketplace is back up & available.
  • Time: Nov. 6, 2024, 8:04 p.m.
    Status: Investigating
    Update: We are currently investigating the Highspot Marketplace being down. Our Engineering Team is investigating this with the highest priority at the moment. We will provide another update by 3PM PT.

Updates:

  • Time: Oct. 18, 2024, 4:45 a.m.
    Status: Resolved
    Update: The analytics data delay in AMERICAS2 Data Center has been fully resolved, and all data is now up to date
  • Time: Oct. 18, 2024, 2:25 a.m.
    Status: Monitoring
    Update: The data delay is continuing to progress, and we expect it to be fully caught up by the end of the night. We will provide another update once the data has completely caught up.
  • Time: Oct. 17, 2024, 10:49 p.m.
    Status: Monitoring
    Update: We continue to work through the data delay, with the data gradually catching up. Our current target is to have the data fully caught up by 11 PM PT. We will provide another update by 8 PM PT.
  • Time: Oct. 17, 2024, 6:31 p.m.
    Status: Monitoring
    Update: Analytics Data in the AMERICAS2 Data Center is currently delayed. We expect the data to be caught up in 24 hours. We will provide another update by 4PM PT.

Updates:

  • Time: Oct. 18, 2024, 4:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2024, 12:08 a.m.
    Status: Monitoring
    Update: A hotfix has been deployed to address the notification error event, and we are continuing to monitor the situation and will provide an update as available. You may begin to receive email notifications as the system sends out emails from the queue.
  • Time: Oct. 17, 2024, 4:31 a.m.
    Status: Monitoring
    Update: On Tuesday, October 15th we experienced an issue with additional notification emails being sent in error. We've identified and mitigated the core problem, and have disabled some notification emails as part of the investigation. We apologize for any inconvenience this may have caused.

Updates:

  • Time: Sept. 11, 2024, 8:58 p.m.
    Status: Resolved
    Update: The Engineering Team has deployed a fix for the intermittent SCORM file issue. All SCORM files should load correctly now. This incident is resolved.
  • Time: Sept. 11, 2024, 6:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate the reports of SCORM files intermittently failing to load. As of right now, we've determined only SCORM files uploaded prior to December 2023 are impacted. We will provide another update at 2PM PT.
  • Time: Sept. 11, 2024, 5:27 p.m.
    Status: Investigating
    Update: We are currently investigating reports of SCORM files intermittently failing to load. We will provide another update at 12PM PT.

Updates:

  • Time: Sept. 4, 2024, 9:23 p.m.
    Status: Resolved
    Update: This incident has been resolved, all data has been processed & all Analytics reports are up to date.
  • Time: Sept. 4, 2024, 7:02 p.m.
    Status: Monitoring
    Update: We are continuing to reprocess the delayed Analytics data linked to the Course Completion reports. We expect all reports to be up to date by 3PM PT. We will provide another status update at 3PM PT.
  • Time: Sept. 4, 2024, 6:31 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 4, 2024, 6:31 p.m.
    Status: Identified
    Update: Our Engineers have identified and resolved the core issue that affected "Lesson Answer" data in our AMERICAS1 Data Center. However, there may still be some latency issues when reviewing Analytics linked to Course Completion data. Due to this you may see stale data within certain reports. We will provide an update at 12:00 PM Pacific Time.
  • Time: Sept. 4, 2024, 6:37 a.m.
    Status: Identified
    Update: Our Engineers have identified and resolved the core issue that affected "Lesson Answer" data in our AMERICAS1 Data Center. However, there may still be some latency issues when reviewing Analytics linked to Course Completion data. Due to this you may see stale data within certain reports for the next 2 or 3 hours. We will provide an update at 6:00 AM Pacific Time.

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Frequently Asked Questions - Highspot

Is there a Highspot outage?
The current status of Highspot is: Systems Active
Where can I find the official status page of Highspot?
The official status page for Highspot is here
How can I get notified if Highspot is down or experiencing an outage?
To get notified of any status changes to Highspot, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Highspot every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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