Is there an Highspot outage?

Highspot status: Systems Active

Last checked: 4 minutes ago

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Highspot outages and incidents

Outage and incident data over the last 30 days for Highspot.

There have been 1 outages or incidents for Highspot in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Highspot

Outlogger tracks the status of these components for Xero:

Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Component Status
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active
Active
Administration & Authentication Active
Analytics Active
Content Active
CRM Integration Active
Engagement Active
Learning Active
Pitches Active
Search Active
Support Center Active

Latest Highspot outages and incidents.

View the latest incidents for Highspot and check for official updates:

Updates:

  • Time: July 26, 2024, 3:25 p.m.
    Status: Resolved
    Update: The issue related to being able to email a pitch via an email plug-in/extension, has now been resolved.
  • Time: July 26, 2024, 3:01 p.m.
    Status: Identified
    Update: The roll out of the fix is progressing well and should be completed in the next 30 minutes, however some customers might find the issue has already been resolved for them We will provide an update at 09:00 Pacific Time.
  • Time: July 26, 2024, 2:04 p.m.
    Status: Identified
    Update: Our Engineers have identified, tested and are currently rolling out the fix for this issue. The roll out of the fix will take between 90-120 minutes. We will provide an update at 08:00 Pacific Time.
  • Time: July 26, 2024, 1:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue, and will provide further details regarding symptoms and scope at 07:00 Pacific Time.
  • Time: July 26, 2024, 12:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue, and will provide further details regarding symptoms and scope at 06:00 Pacific Time.
  • Time: July 26, 2024, 9:52 a.m.
    Status: Investigating
    Update: We are investigating an issue where customers are unable to share a 'Pitch' externally via the email plugin. Sharing a 'Pitch' directly from the Highspot platform is a work around while our Engineering Team resolve this issue. We are actively investigating this issue and will provide further details regarding symptoms and scope at 05:00 Pacific Time.

Updates:

  • Time: June 26, 2024, 11:33 p.m.
    Status: Resolved
    Update: Our Engineering team has resolved the issue. Performance on AMERICAS2 Data Center is back to normal.
  • Time: June 26, 2024, 9:59 p.m.
    Status: Investigating
    Update: We continue to investigate the performance degradation issues occurring in the AMERICAS2 Data Center. We will provide another update by 6PM PT.
  • Time: June 26, 2024, 9:14 p.m.
    Status: Investigating
    Update: We are currently investigating reports of degraded performance in the AMERICA2 Data Center, including slow load times & latency. We are actively investigating this issue and will provide another update at 3PM PT.

Updates:

  • Time: June 13, 2024, 3:03 p.m.
    Status: Resolved
    Update: We have deployed a fix for the Dizzy Server / Degradated Performance. All functionality is fully restored.
  • Time: June 13, 2024, 2:03 p.m.
    Status: Investigating
    Update: We are investigating reports regarding an issue related to Degraded Performance in AMERICA2 (SU2) We are actively investigating this issue and will provide further details regarding symptoms and scope at 08:00 Pacific Time.

Updates:

  • Time: June 13, 2024, 1:02 a.m.
    Status: Resolved
    Update: We have deployed a fix for the error related to new Smartpage creation. All functionality is fully restored.
  • Time: June 12, 2024, 9:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate reports of errors being returned when end-users select "New Smartpage from Template." Our Engineering Team is working on deploying a fix as soon as possible. We will provide another update at 6PM PT.
  • Time: June 12, 2024, 6:55 p.m.
    Status: Investigating
    Update: We are currently investigating an error being returned when end-users select "New Smartpage from Template". The Engineering Team is looking into this with the highest priority possible. We will provide another update at 2PM PT.

Updates:

  • Time: May 9, 2024, 11:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 9, 2024, 10:28 p.m.
    Status: Monitoring
    Update: Our engineering team has fixed the underlying issue and we are monitoring the recovery of the affected infrastructure. Next update to be posted at 4:30 PM PT.
  • Time: May 9, 2024, 9:42 p.m.
    Status: Investigating
    Update: We are currently investigating reports of delayed content processing in AMERICAS2. Next update to be posted at 3:30 PM PT.

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Frequently Asked Questions - Highspot

Is there a Highspot outage?
The current status of Highspot is: Systems Active
Where can I find the official status page of Highspot?
The official status page for Highspot is here
How can I get notified if Highspot is down or experiencing an outage?
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