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Is there an Housecall Pro outage?

Housecall Pro status: Systems Active

Last checked: 7 minutes ago

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Housecall Pro outages and incidents

Outage and incident data over the last 30 days for Housecall Pro.

There have been 0 outages or incidents for Housecall Pro in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Housecall Pro

Outlogger tracks the status of these components for Xero:

Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active
Component Status
Add a job API Active
Android mobile app Active
Chat Active
Consumer web Active
Customer job preview Active
Email notifications Active
Google calendar Active
iOS Mobile App Active
Online booking Active
Payment processing - Stripe Active
Pro web Active
QuickBooks Desktop Active
QuickBooks Online Active
Responsibid Active
Reviews Active
Text notifications Active
Voice Active
Wisetack Active

Latest Housecall Pro outages and incidents.

View the latest incidents for Housecall Pro and check for official updates:

Updates:

  • Time: Feb. 6, 2020, 11:23 p.m.
    Status: Resolved
    Update: Outage resolved at 3:20pm PST.
  • Time: Feb. 6, 2020, 11:21 p.m.
    Status: Investigating
    Update: Outage started roughly around 3:05pm PST

Updates:

  • Time: Dec. 16, 2019, 6:42 p.m.
    Status: Resolved
    Update: We have released a fix for the slowness on the web portal. Thank you for your cooperation and patience.
  • Time: Dec. 16, 2019, 6:09 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 16, 2019, 6:09 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a fix. Thank you for your patience.
  • Time: Dec. 16, 2019, 5:56 p.m.
    Status: Investigating
    Update: We are currently experiencing slowness on the web portal, and we are investigating the issue. Updates will be posted when available. Thank you.

Updates:

  • Time: Nov. 15, 2019, 9:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 15, 2019, 6:35 p.m.
    Status: Identified
    Update: Cause has been identified, working towards a resolution.
  • Time: Nov. 15, 2019, 6:31 p.m.
    Status: Identified
    Update: Issue with job saving after adding customer and scheduling if job includes $0 line item on Windows (7 & 10).

Updates:

  • Time: Nov. 14, 2019, 6:37 p.m.
    Status: Resolved
    Update: Issues logging in requiring pros's to remove the stored cookies locally prior to successful log in.

Updates:

  • Time: Nov. 14, 2019, 5:49 p.m.
    Status: Resolved
    Update: Stripe experienced an outage which caused payments to be held up and/or canceled and not processed. This was resolved on the Stripe side, and any held up payments were published.

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Frequently Asked Questions - Housecall Pro

Is there a Housecall Pro outage?
The current status of Housecall Pro is: Systems Active
Where can I find the official status page of Housecall Pro?
The official status page for Housecall Pro is here
How can I get notified if Housecall Pro is down or experiencing an outage?
To get notified of any status changes to Housecall Pro, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Housecall Pro every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Housecall Pro do?
Housecall Pro is a software solution for home service businesses, trusted by over 35,000 field service professionals. Join their success today.

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