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Is there an Impexium outage?

Impexium status: Systems Active

Last checked: 8 minutes ago

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Impexium outages and incidents

Outage and incident data over the last 30 days for Impexium.

There have been 0 outages or incidents for Impexium in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Impexium

Outlogger tracks the status of these components for Xero:

API Active
Cloud 1 Active
Cloud 2 Active
Cloud 3 Active
Cloud 4 Active
Cloud 5 Active
Component Status
API Active
Cloud 1 Active
Cloud 2 Active
Cloud 3 Active
Cloud 4 Active
Cloud 5 Active

Latest Impexium outages and incidents.

View the latest incidents for Impexium and check for official updates:

Updates:

  • Time: Aug. 18, 2023, 2 p.m.
    Status: Resolved
    Update: Between 6:45 am and 8:36 am, some users may have experienced significant processing and navigation delays. Our team has identified the cause and resolved the issue. Impexium’s platform performance has returned to normal levels. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.

Updates:

  • Time: July 26, 2023, 10:22 a.m.
    Status: Resolved
    Update: Access to Impexium’s sandbox and staging environments has been restored. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions
  • Time: July 26, 2023, 10:22 a.m.
    Status: Resolved
    Update: Access to Impexium’s sandbox and staging environments has been restored. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions
  • Time: July 24, 2023, 9 p.m.
    Status: Monitoring
    Update: Impexium is currently working to restore access to each client’s sandbox environment. Our team views this issue as urgent and is actively working to provide a successful and timely resolution. We will provide an update within the next 24 hours. Please contact us at [email protected] should you have any additional questions.
  • Time: July 24, 2023, 9 p.m.
    Status: Monitoring
    Update: Impexium is currently working to restore access to each client’s sandbox environment. Our team views this issue as urgent and is actively working to provide a successful and timely resolution. We will provide an update within the next 24 hours. Please contact us at [email protected] should you have any additional questions.
  • Time: July 24, 2023, 2:36 a.m.
    Status: Monitoring
    Update: Access to Impexium’s platform has returned. When accessing Impexium, you may continue to experience processing and navigation delays with certain features (ex. Dashboards). Our team has identified the cause and continues to actively work toward a full resolution, including restoring each client’s access to their sandbox environment. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: July 24, 2023, 2:36 a.m.
    Status: Monitoring
    Update: Access to Impexium’s platform has returned. When accessing Impexium, you may continue to experience processing and navigation delays with certain features (ex. Dashboards). Our team has identified the cause and continues to actively work toward a full resolution, including restoring each client’s access to their sandbox environment. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: July 23, 2023, 5:17 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 23, 2023, 5:17 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 23, 2023, 5:10 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 23, 2023, 5:10 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 23, 2023, 4:43 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 23, 2023, 4:43 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 23, 2023, 4:09 a.m.
    Status: Identified
    Update: Access to Impexium’s platform has returned. When accessing Impexium, you may continue to experience processing and navigation delays with certain features (ex. Dashboards). Our team has identified the cause and is actively working toward a resolution. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: July 23, 2023, 4:09 a.m.
    Status: Identified
    Update: Access to Impexium’s platform has returned. When accessing Impexium, you may continue to experience processing and navigation delays with certain features (ex. Dashboards). Our team has identified the cause and is actively working toward a resolution. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: July 22, 2023, 10:48 p.m.
    Status: Identified
    Update: When accessing Impexium, you and your members may experience significant processing and navigation delays. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We expect platform performance will return to normal levels later this evening. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 22, 2023, 10:48 p.m.
    Status: Identified
    Update: When accessing Impexium, you and your members may experience significant processing and navigation delays. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We expect platform performance will return to normal levels later this evening. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 22, 2023, 12:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 22, 2023, 12:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 22, 2023, 12:28 p.m.
    Status: Investigating
    Update: When accessing Impexium, you may experience significant processing and navigation delays. Our team has not yet identified the cause and is actively working on diagnosis and resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update by today’s close of business. We appreciate your patience and partnership. For immediate support, please contact us at [email protected]
  • Time: July 22, 2023, 12:28 p.m.
    Status: Investigating
    Update: When accessing Impexium, you may experience significant processing and navigation delays. Our team has not yet identified the cause and is actively working on diagnosis and resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update by today’s close of business. We appreciate your patience and partnership. For immediate support, please contact us at [email protected]

Updates:

  • Time: Aug. 3, 2023, 7:31 p.m.
    Status: Resolved
    Update: Impexium identified the cause of the issue creating a discrepancy in the display of outstanding balances on the individual and/or organization profiles. Specifically, the invoice and/or order balance (and backend financial data) was accurate, but the displayed amount on the individual and/or organization profile may have been incorrect. The fix to address the discrepancy is scheduled to be released in the upcoming September release (9.0) We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 20, 2023, 11:36 p.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display may be incorrect. Our team is actively working toward a resolution. Rest assured, we view this as urgent and are actively working to solve this for you. We will provide an update within the next 48-72 business hours. Our team appreciates your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 17, 2023, 2:01 a.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display may be incorrect. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update by the COB on Monday, July 17. We appreciate your patience and partnership. For immediate support, please contact us at [email protected]
  • Time: July 15, 2023, 2:11 p.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display is incorrect. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update within the next 24 hours. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 14, 2023, 5:34 p.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display is incorrect. Our team is working to identify the cause and the resolution. We do not yet have an estimate for when this will be resolved. Rest assured, our teams view this issue as urgent and are actively working to provide a quick and successful resolution. We will provide an update within the next 24 hours. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].

Updates:

  • Time: Aug. 3, 2023, 7:31 p.m.
    Status: Resolved
    Update: Impexium identified the cause of the issue creating a discrepancy in the display of outstanding balances on the individual and/or organization profiles. Specifically, the invoice and/or order balance (and backend financial data) was accurate, but the displayed amount on the individual and/or organization profile may have been incorrect. The fix to address the discrepancy is scheduled to be released in the upcoming September release (9.0) We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 20, 2023, 11:36 p.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display may be incorrect. Our team is actively working toward a resolution. Rest assured, we view this as urgent and are actively working to solve this for you. We will provide an update within the next 48-72 business hours. Our team appreciates your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 17, 2023, 2:01 a.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display may be incorrect. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update by the COB on Monday, July 17. We appreciate your patience and partnership. For immediate support, please contact us at [email protected]
  • Time: July 15, 2023, 2:11 p.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display is incorrect. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We will provide an update within the next 24 hours. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: July 14, 2023, 5:34 p.m.
    Status: Identified
    Update: When accessing Impexium, you may experience a discrepancy in the display of outstanding balances on the individual and/or organization profile. Please note, the invoice and/or order balance (and backend financial information) is accurate, but the display is incorrect. Our team is working to identify the cause and the resolution. We do not yet have an estimate for when this will be resolved. Rest assured, our teams view this issue as urgent and are actively working to provide a quick and successful resolution. We will provide an update within the next 24 hours. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].

Updates:

  • Time: June 13, 2023, 1:27 p.m.
    Status: Resolved
    Update: Impexium’s platform performance has returned to normal levels. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: June 13, 2023, 11:23 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 13, 2023, 11:19 a.m.
    Status: Investigating
    Update: When accessing Impexium, you and your members may experience significant processing and navigation delays. Our team has identified the cause and is actively working toward a resolution. Rest assured, our teams view this as urgent and are actively working to solve this for you. We expect platform performance will return to normal levels by the end of today. We appreciate your patience and partnership. For immediate support, please contact us at [email protected]

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Frequently Asked Questions - Impexium

Is there a Impexium outage?
The current status of Impexium is: Systems Active
Where can I find the official status page of Impexium?
The official status page for Impexium is here
How can I get notified if Impexium is down or experiencing an outage?
To get notified of any status changes to Impexium, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Impexium every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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