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Is there an Impexium outage?

Impexium status: Systems Active

Last checked: a minute ago

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Impexium outages and incidents

Outage and incident data over the last 30 days for Impexium.

There have been 0 outages or incidents for Impexium in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Impexium

Outlogger tracks the status of these components for Xero:

API Active
Cloud 1 Active
Cloud 2 Active
Cloud 3 Active
Cloud 4 Active
Cloud 5 Active
Component Status
API Active
Cloud 1 Active
Cloud 2 Active
Cloud 3 Active
Cloud 4 Active
Cloud 5 Active

Latest Impexium outages and incidents.

View the latest incidents for Impexium and check for official updates:

Updates:

  • Time: Dec. 26, 2023, 10:23 p.m.
    Status: Resolved
    Update: Impexium has resolved the previously reported issue where deferred revenue recognition entries may not be recorded correctly in certain scenarios. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: Oct. 30, 2023, 4:36 p.m.
    Status: Identified
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. Our team has identified the cause. The resolution is scheduled in the Impexium 9.1 Release (December 2023). We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: Oct. 6, 2023, 8:26 p.m.
    Status: Identified
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. We continue to recommend reviewing the total recognition revenue in your batch summary before creating the ledger or posting your batch. Our team has identified the cause and the review of options to achieve a successful resolution is ongoing. We will keep you updated until the issue is resolved. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: Sept. 29, 2023, 12:10 p.m.
    Status: Identified
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. We continue to recommend reviewing the total recognition revenue in your batch summary before creating the ledger or posting your batch. Our team has identified the cause. While we have identified the cause, we do not yet have an estimate for when this will be resolved. Our teams view this issue as urgent and are actively working to provide a quick and successful resolution. We will provide an update on the resolution timeline within the next five to seven business days. We appreciate your patience and partnership. For immediate support, please contact us at [email protected] .
  • Time: Sept. 20, 2023, 10:34 p.m.
    Status: Investigating
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. We recommend reviewing the total recognition revenue in your batch summary before creating the ledger or posting your batch. If you identify erroneous records within Impexium due to the deferred revenue entries, please contact us at [email protected].

Updates:

  • Time: Dec. 26, 2023, 10:23 p.m.
    Status: Resolved
    Update: Impexium has resolved the previously reported issue where deferred revenue recognition entries may not be recorded correctly in certain scenarios. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: Oct. 30, 2023, 4:36 p.m.
    Status: Identified
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. Our team has identified the cause. The resolution is scheduled in the Impexium 9.1 Release (December 2023). We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: Oct. 6, 2023, 8:26 p.m.
    Status: Identified
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. We continue to recommend reviewing the total recognition revenue in your batch summary before creating the ledger or posting your batch. Our team has identified the cause and the review of options to achieve a successful resolution is ongoing. We will keep you updated until the issue is resolved. We appreciate your patience and partnership. For immediate support, please contact us at [email protected].
  • Time: Sept. 29, 2023, 12:10 p.m.
    Status: Identified
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. We continue to recommend reviewing the total recognition revenue in your batch summary before creating the ledger or posting your batch. Our team has identified the cause. While we have identified the cause, we do not yet have an estimate for when this will be resolved. Our teams view this issue as urgent and are actively working to provide a quick and successful resolution. We will provide an update on the resolution timeline within the next five to seven business days. We appreciate your patience and partnership. For immediate support, please contact us at [email protected] .
  • Time: Sept. 20, 2023, 10:34 p.m.
    Status: Investigating
    Update: In certain scenarios, deferred revenue recognition entries may not be recorded correctly in Impexium. We recommend reviewing the total recognition revenue in your batch summary before creating the ledger or posting your batch. If you identify erroneous records within Impexium due to the deferred revenue entries, please contact us at [email protected].

Updates:

  • Time: Sept. 25, 2023, 7:27 p.m.
    Status: Resolved
    Update: The issue with the display of payment options during donations is resolved. If you had previously cleared the suggested amounts in the Fund setup, you can now safely re-add them by going to Fund Profile -> Details. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: Sept. 20, 2023, 1:22 p.m.
    Status: Identified
    Update: When an individual attempts to make a donation, the page may not display the correct payment options. We are actively working to solve this issue. Until the issue is successfully addressed, we recommend removing the suggested donation amounts in the fund set up. To do so, please navigate to Fund Profile -> Details and clear the suggested amounts. This will enable you and your members to make donations using credit cards. If you have any questions, please contact us at [email protected].

Updates:

  • Time: Sept. 25, 2023, 7:27 p.m.
    Status: Resolved
    Update: The issue with the display of payment options during donations is resolved. If you had previously cleared the suggested amounts in the Fund setup, you can now safely re-add them by going to Fund Profile -> Details. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.
  • Time: Sept. 20, 2023, 1:22 p.m.
    Status: Identified
    Update: When an individual attempts to make a donation, the page may not display the correct payment options. We are actively working to solve this issue. Until the issue is successfully addressed, we recommend removing the suggested donation amounts in the fund set up. To do so, please navigate to Fund Profile -> Details and clear the suggested amounts. This will enable you and your members to make donations using credit cards. If you have any questions, please contact us at [email protected].

Updates:

  • Time: Aug. 18, 2023, 2 p.m.
    Status: Resolved
    Update: Between 6:45 am and 8:36 am, some users may have experienced significant processing and navigation delays. Our team has identified the cause and resolved the issue. Impexium’s platform performance has returned to normal levels. We appreciate your patience and partnership. Please contact us at [email protected] should you have any additional questions.

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Frequently Asked Questions - Impexium

Is there a Impexium outage?
The current status of Impexium is: Systems Active
Where can I find the official status page of Impexium?
The official status page for Impexium is here
How can I get notified if Impexium is down or experiencing an outage?
To get notified of any status changes to Impexium, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Impexium every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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