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Is there an Precisely outage?

Precisely status: Minor Outage

Last checked: 9 minutes ago

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Precisely outages and incidents

Outage and incident data over the last 30 days for Precisely.

There have been 5 outages or incidents for Precisely in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Precisely

Outlogger tracks the status of these components for Xero:

Automate Studio Administrator Active
GeoTAX Active
MapMarker Active
AU - PROD (https://prodau.infogix.com) Active
AU - UAT (https://uatau.infogix.com) Active
EU - PROD (https://sagacityeu.infogix.com) Active
EU - UAT (https://sagacityeuuat.infogix.com) Active
EU - West Prod (https://dqplus-eu.preciselysaas.com/ Active
EU - West UAT (https://dqplus-uateu.preciselysaas.com/) Active
UK - PROD (https://sagacityuk.infogix.com) Active
UK - UAT (https://sagcityukuat.infogix.com) Active
US - PROD (https://sagacity.infogix.com) Active
US - UAT (https://sagacity-uat.infogix.com) Active
Data360 Govern ASIA DEV Region Active
Data360 Govern ASIA PROD Region Active
Data360 Govern ASIA UAT Region Active
Data360 Govern AU DEV Region Active
Data360 Govern AU PROD Region Active
Data360 Govern AU UAT Region Active
Data360 Govern EU DEV Region Active
Data360 Govern EU PROD Region Active
Data360 Govern EU UAT Region Active
Data360 Govern UK DEV Region Active
Data360 Govern UK PROD Region Active
Data360 Govern UK UAT Region Active
Data360 Govern US DEV Region Active
Data360 Govern US PROD Region Active
Data360 Govern US UAT Region Active
Data Integrity Suite AUS Active
Data Integrity Suite EU Active
Data Integrity Suite UK Active
Data Integrity Suite US Performance Issues
911/PSAP Active
Address Autocomplete Active
Address Autocomplete - EMEA Active
Addresses Active
Address Verification Active
Address Verification - EMEA Active
Demographics Active
Email Verification Active
Geocode Active
Geolocation Active
Identity Profiles Active
Local Tax Active
Maps Active
Neighborhood Active
Phone Verification Active
Places Active
Proprerty Info Active
Risks Active
Routing Active
Schools Active
Streets Active
Telecomm Info Active
Time Zone Active
Zones Active
APAC - API Active
EMEA - API Active
EMEA - Batch Active
EMEA - Microbatch Active
Self Care Portal Active
US - API Active
US - Batch Active
US - Microbatch Active
Component Status
Automate Studio Administrator Active
GeoTAX Active
MapMarker Active
Active
AU - PROD (https://prodau.infogix.com) Active
AU - UAT (https://uatau.infogix.com) Active
EU - PROD (https://sagacityeu.infogix.com) Active
EU - UAT (https://sagacityeuuat.infogix.com) Active
EU - West Prod (https://dqplus-eu.preciselysaas.com/ Active
EU - West UAT (https://dqplus-uateu.preciselysaas.com/) Active
UK - PROD (https://sagacityuk.infogix.com) Active
UK - UAT (https://sagcityukuat.infogix.com) Active
US - PROD (https://sagacity.infogix.com) Active
US - UAT (https://sagacity-uat.infogix.com) Active
Active
Data360 Govern ASIA DEV Region Active
Data360 Govern ASIA PROD Region Active
Data360 Govern ASIA UAT Region Active
Data360 Govern AU DEV Region Active
Data360 Govern AU PROD Region Active
Data360 Govern AU UAT Region Active
Data360 Govern EU DEV Region Active
Data360 Govern EU PROD Region Active
Data360 Govern EU UAT Region Active
Data360 Govern UK DEV Region Active
Data360 Govern UK PROD Region Active
Data360 Govern UK UAT Region Active
Data360 Govern US DEV Region Active
Data360 Govern US PROD Region Active
Data360 Govern US UAT Region Active
Performance Issues
Data Integrity Suite AUS Active
Data Integrity Suite EU Active
Data Integrity Suite UK Active
Data Integrity Suite US Performance Issues
Active
911/PSAP Active
Address Autocomplete Active
Address Autocomplete - EMEA Active
Addresses Active
Address Verification Active
Address Verification - EMEA Active
Demographics Active
Email Verification Active
Geocode Active
Geolocation Active
Identity Profiles Active
Local Tax Active
Maps Active
Neighborhood Active
Phone Verification Active
Places Active
Proprerty Info Active
Risks Active
Routing Active
Schools Active
Streets Active
Telecomm Info Active
Time Zone Active
Zones Active
Active
APAC - API Active
EMEA - API Active
EMEA - Batch Active
EMEA - Microbatch Active
Self Care Portal Active
US - API Active
US - Batch Active
US - Microbatch Active

Latest Precisely outages and incidents.

View the latest incidents for Precisely and check for official updates:

Updates:

  • Time: Sept. 18, 2024, 8:05 a.m.
    Status: Resolved
    Update: The technical issue with the authentication mechanism began around Sep 17, 2024, 11:43 PM UTC and was resolved at Sep 18, 2024, 7:20 AM UTC. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team
  • Time: Sept. 18, 2024, 7:25 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 18, 2024, 7:08 a.m.
    Status: Investigating
    Update: A technical issue with our authentication mechanism is causing users to see 401. Because of this problem, the new onboarding, Salesforce and Databricks connect and invite users are impacted. The following functionalities are known to be impacted - DIS new Onboarding- through Salesforce Databricks-partner connect Invite new User We are working to address these technical issues with the Data Integrity Suite which may prevent you from using some features. Thank you for your patience, Precisely Emergency Response Team

Updates:

  • Time: Sept. 5, 2024, 1:52 p.m.
    Status: Resolved
    Update: Dear Precisely APIs customer, We experienced a technical issue starting at 08:00 AM ET. We began seeing recovery at 9:20 AM ET and we are closely monitoring. This impacted our production environment. At this time we see full functionality in the API System. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you! The Precisely APIs Team
  • Time: Sept. 5, 2024, 12:20 p.m.
    Status: Investigating
    Update: Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team

Updates:

  • Time: Sept. 5, 2024, 1:50 p.m.
    Status: Resolved
    Update: Dear Spectrum OnDemand APIs customer, We experienced technical issues starting at 08:00 AM ET. We began seeing recovery at 09:20 AM ET and will continue to closely monitor our systems. This impacted our APIs production environment. At this time, we see full functionality restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team

Updates:

  • Time: Sept. 5, 2024, 11:16 a.m.
    Status: Resolved
    Update: Dear Spectrum OnDemand APIs customer, We experienced intermittent errors for address validation in the EMEA region starting at 07:00 AM UTC. We began seeing recovery at 11:00 AM UTC and will continue to closely monitor our systems. This impacted our production environment. At this time, we see full functionality restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team
  • Time: Sept. 5, 2024, 11:14 a.m.
    Status: Investigating
    Update: Dear Spectrum OnDemand APIs customer, We experienced intermittent errors for address validation in the EMEA region starting at 07:00 AM UTC. We began seeing recovery at 11:00 AM UTC and will continue to closely monitor our systems. This impacted our production environment. At this time, we see full functionality restored. We apologize for any inconvenience you may have experience during these issues. This is the final update. Thank you, The Spectrum OnDemand Team
  • Time: Sept. 5, 2024, 11:08 a.m.
    Status: Monitoring
    Update: Dear Spectrum OnDemand APIs customer, At 7:00 AM UTC address validation services in the EMEA region began returning intermittent errors. - the Emergency Response Team has restored services and we continue to monitor for further issues. Thank you for your patience as we continue to work to assure the highest possible level of service. The Spectrum OnDemand Team
  • Time: Sept. 5, 2024, 10:55 a.m.
    Status: Investigating
    Update: Dear Spectrum OnDemand APIs customer, We are experiencing technical issues with our EMEA production environment which may prevent you from using all features of the Spectrum OnDemand APIs. Our Emergency Response Team is investigating these issues and will work to restore Spectrum OnDemand to full operation. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you, The Spectrum OnDemand Team

Updates:

  • Time: Sept. 5, 2024, 11:19 a.m.
    Status: Resolved
    Update: Dear Precisely APIs customer, At this time we see full functionality in the API System. We apologize for any inconvenience you encountered during this unscheduled downtime and thank you again for your continued business with Precisely. This is the final notification regarding this unplanned outage. Thank you! The Precisely APIs Team
  • Time: Sept. 5, 2024, 11:12 a.m.
    Status: Monitoring
    Update: Dear Precisely APIs customer, The Emergency Response Team has restored services and we continue to monitor for further issues. We will send another update soon. Thank you for your patience as we continue to work to assure the highest possible level of service. Thank you! The Precisely APIs Team
  • Time: Sept. 5, 2024, 10:35 a.m.
    Status: Investigating
    Update: Dear Precisely APIs customer, We are currently experiencing technical issues with our production environment which may prevent you from using all features of the Precisely APIs system. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible. We apologize for any inconvenience and thank you for your continued business with Precisely. Thank you! The Precisely APIs Team

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Frequently Asked Questions - Precisely

Is there a Precisely outage?
The current status of Precisely is: Minor Outage
Where can I find the official status page of Precisely?
The official status page for Precisely is here
How can I get notified if Precisely is down or experiencing an outage?
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