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Is there an Infoplus outage?

Infoplus status: Under Maintenance

Last checked: 9 minutes ago

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Infoplus outages and incidents

Outage and incident data over the last 30 days for Infoplus.

There have been 2 outages or incidents for Infoplus in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Infoplus

Outlogger tracks the status of these components for Xero:

EasyPost Address Verification Active
EasyPost API Active
EasyPost Asendia USA Active
EasyPost Australia Post Active
EasyPost Canada Post Active
EasyPost DHL eCommerce Solutions Active
EasyPost DHL Express Active
EasyPost FedEx Active
EasyPost FedEx SmartPost Active
EasyPost Globegistics Active
EasyPost LSO Active
EasyPost Ontrac Active
EasyPost OSM Worldwide Active
EasyPost Tracking Active
EasyPost UPS Active
EasyPost UPSDAP Active
EasyPost UPS Mail Innovations Active
EasyPost UPS SurePost Active
EasyPost USPS Active
EasyPost USPS Postage Purchases Active
EasyPost Webhooks Active
EasyPost Website Active
HubSpot CRM Active
Infoplus API Maintenance
Infoplus Mobile Floor Apps Maintenance
Infoplus Support Site Active
Infoplus Web Application Maintenance
Component Status
EasyPost Address Verification Active
EasyPost API Active
EasyPost Asendia USA Active
EasyPost Australia Post Active
EasyPost Canada Post Active
EasyPost DHL eCommerce Solutions Active
EasyPost DHL Express Active
EasyPost FedEx Active
EasyPost FedEx SmartPost Active
EasyPost Globegistics Active
EasyPost LSO Active
EasyPost Ontrac Active
EasyPost OSM Worldwide Active
EasyPost Tracking Active
EasyPost UPS Active
EasyPost UPSDAP Active
EasyPost UPS Mail Innovations Active
EasyPost UPS SurePost Active
EasyPost USPS Active
EasyPost USPS Postage Purchases Active
EasyPost Webhooks Active
EasyPost Website Active
HubSpot CRM Active
Infoplus API Maintenance
Infoplus Mobile Floor Apps Maintenance
Infoplus Support Site Active
Infoplus Web Application Maintenance

Latest Infoplus outages and incidents.

View the latest incidents for Infoplus and check for official updates:

Updates:

  • Time: Feb. 15, 2024, 4:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2024, 3:38 p.m.
    Status: Monitoring
    Update: Our ticketing software is experiencing a period of general instability which may result in delayed responses.

Updates:

  • Time: Feb. 6, 2024, 5:49 p.m.
    Status: Resolved
    Update: The issue causing notification problems has been identified and fixed.
  • Time: Feb. 5, 2024, 7:55 p.m.
    Status: Identified
    Update: Certain notifications are not working as intended. We have discovered the root cause of the issue and are putting together a resolution.

Updates:

  • Time: Jan. 26, 2024, 4:52 p.m.
    Status: Resolved
    Update: We identified a database issue that caused a very brief outage. We are continuing to monitor, but we don't expect any further issues.
  • Time: Jan. 26, 2024, 12:30 p.m.
    Status: Investigating
    Update: Infoplus experienced a brief server outage, the cause of which we are investigating. All systems are functional and we are monitoring the servers closely.

Updates:

  • Time: Dec. 12, 2023, 9:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 12, 2023, 9:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 12, 2023, 9:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 12, 2023, 9:24 p.m.
    Status: Investigating
    Update: We're currently looking into reported website unresponsiveness. Our dedicated team is on the case, working to identify and resolve the issue swiftly. Your patience and understanding are greatly appreciated. We'll keep you posted on our progress through this status page incident.

Updates:

  • Time: Nov. 29, 2023, 7:20 p.m.
    Status: Resolved
    Update: Error rates have returned to normal; we are still continuing to monitor the situation but currently, everything is resolved.
  • Time: Nov. 29, 2023, 6:55 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the situation and will update as soon as it's resolved. No other carriers are reporting issues at this time.
  • Time: Nov. 29, 2023, 6:06 p.m.
    Status: Investigating
    Update: Our shipping partners have notified us that they are receiving higher than normal error rates and timeouts when purchasing labels from UPS. This will effect the user's ability to rate shop or ship using UPS. We are currently in communication with our shipping partners and will continue to update as we learn more.

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Frequently Asked Questions - Infoplus

Is there a Infoplus outage?
The current status of Infoplus is: Under Maintenance
Where can I find the official status page of Infoplus?
The official status page for Infoplus is here
How can I get notified if Infoplus is down or experiencing an outage?
To get notified of any status changes to Infoplus, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Infoplus every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Infoplus do?
Infoplus is a cloud-based WMS tailored for small to medium-sized businesses in eCommerce, wholesale, retail, and 3PL industries.