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Is there an Infoplus outage?

Infoplus status: Under Maintenance

Last checked: 3 minutes ago

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Infoplus outages and incidents

Outage and incident data over the last 30 days for Infoplus.

There have been 2 outages or incidents for Infoplus in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Infoplus

Outlogger tracks the status of these components for Xero:

EasyPost Address Verification Active
EasyPost API Active
EasyPost Asendia USA Active
EasyPost Australia Post Active
EasyPost Canada Post Active
EasyPost DHL eCommerce Solutions Active
EasyPost DHL Express Active
EasyPost FedEx Active
EasyPost FedEx SmartPost Active
EasyPost Globegistics Active
EasyPost LSO Active
EasyPost Ontrac Active
EasyPost OSM Worldwide Active
EasyPost Tracking Active
EasyPost UPS Active
EasyPost UPSDAP Active
EasyPost UPS Mail Innovations Active
EasyPost UPS SurePost Active
EasyPost USPS Active
EasyPost USPS Postage Purchases Active
EasyPost Webhooks Active
EasyPost Website Active
HubSpot CRM Active
Infoplus API Maintenance
Infoplus Mobile Floor Apps Maintenance
Infoplus Support Site Active
Infoplus Web Application Maintenance
Component Status
EasyPost Address Verification Active
EasyPost API Active
EasyPost Asendia USA Active
EasyPost Australia Post Active
EasyPost Canada Post Active
EasyPost DHL eCommerce Solutions Active
EasyPost DHL Express Active
EasyPost FedEx Active
EasyPost FedEx SmartPost Active
EasyPost Globegistics Active
EasyPost LSO Active
EasyPost Ontrac Active
EasyPost OSM Worldwide Active
EasyPost Tracking Active
EasyPost UPS Active
EasyPost UPSDAP Active
EasyPost UPS Mail Innovations Active
EasyPost UPS SurePost Active
EasyPost USPS Active
EasyPost USPS Postage Purchases Active
EasyPost Webhooks Active
EasyPost Website Active
HubSpot CRM Active
Infoplus API Maintenance
Infoplus Mobile Floor Apps Maintenance
Infoplus Support Site Active
Infoplus Web Application Maintenance

Latest Infoplus outages and incidents.

View the latest incidents for Infoplus and check for official updates:

Updates:

  • Time: Nov. 28, 2023, 2:34 p.m.
    Status: Resolved
    Update: FedEx operations have returned to normal; UPS is mostly normal. Refer to their status page for further information as needed.
  • Time: Nov. 27, 2023, 4:09 p.m.
    Status: Investigating
    Update: UPS Mail Innovations is also having issues with shipments and web traffic. As with FedEx, it is recommended to monitor their status page for further information.
  • Time: Nov. 27, 2023, 3:48 p.m.
    Status: Investigating
    Update: FedEx is experiencing issues with shipments and web traffic. It is recommended to monitor their status page for further information.

Updates:

  • Time: Nov. 27, 2023, 3:33 p.m.
    Status: Resolved
    Update: FedEx's operations have returned to normal.
  • Time: Nov. 24, 2023, 6:42 p.m.
    Status: Investigating
    Update: FedEx is experiencing a performance issue rating shipments. Be sure to check FedEx's status page for updates if this is affecting you.

Updates:

  • Time: Nov. 15, 2023, 10:25 p.m.
    Status: Resolved
    Update: We have created a solution that allows users to proceed in the short term while a longer term solution is still being investigated with our 3rd party partner. If you have experienced the issue wherein Shopify incorrectly imports orders into Infoplus as though they have a shipping address when they do not, please reach out to Support for the solution and we will be happy to share it with you.
  • Time: Nov. 15, 2023, 3:58 p.m.
    Status: Identified
    Update: Shopify is encountering an issue wherein it's improperly identifying that an Order has a shipping address when it technically does not.
  • Time: Nov. 14, 2023, 9:08 p.m.
    Status: Identified
    Update: Shopify is encountering an issue wherein it's improperly identifying that an Order has a shipping address when it technically does not.
  • Time: Nov. 14, 2023, 9:07 p.m.
    Status: Identified
    Update: Shopify is encountering an issue wherein it's improperly identifying that an Order has a shipping address when it technically does not.

Updates:

  • Time: Nov. 9, 2023, 3:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 8, 2023, 5:56 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 8, 2023, 2:43 p.m.
    Status: Investigating
    Update: FedEx is experiencing issues with their API. We recommend monitoring their status page to stay up-to-date. We will continue to monitor and update this page to reflect any changes.

Updates:

  • Time: Oct. 31, 2023, 1:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 9:01 p.m.
    Status: Investigating
    Update: It seems there are issues with UPS services, with them being slow to respond. We will monitor the situation.
  • Time: Oct. 30, 2023, 8:41 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 30, 2023, 8:40 p.m.
    Status: Investigating
    Update: We are currently investigating.

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Frequently Asked Questions - Infoplus

Is there a Infoplus outage?
The current status of Infoplus is: Under Maintenance
Where can I find the official status page of Infoplus?
The official status page for Infoplus is here
How can I get notified if Infoplus is down or experiencing an outage?
To get notified of any status changes to Infoplus, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Infoplus every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Infoplus do?
Infoplus is a cloud-based WMS tailored for small to medium-sized businesses in eCommerce, wholesale, retail, and 3PL industries.

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