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Is there an IPRO outage?

IPRO status: Systems Active

Last checked: 6 minutes ago

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IPRO outages and incidents

Outage and incident data over the last 30 days for IPRO.

There have been 2 outages or incidents for IPRO in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for IPRO

Outlogger tracks the status of these components for Xero:

IPRO Cloud - CA Active
IPRO Cloud - EU Active
IPRO Cloud Login Portal Active
IPRO Cloud - US Active
IPRO Services Environment - Canada Active
IPRO Services Environment - USA Active
IPRO Services Environment - USA 2 Active
IPRO Services Environment - USA 3 Active
IPRO Refresh Group 1 Active
IPRO Refresh Group 2 Active
IPRO Refresh Group 3 Active
IPRO Refresh Group 4 Active
Component Status
IPRO Cloud - CA Active
IPRO Cloud - EU Active
IPRO Cloud Login Portal Active
IPRO Cloud - US Active
IPRO Services Environment - Canada Active
IPRO Services Environment - USA Active
IPRO Services Environment - USA 2 Active
IPRO Services Environment - USA 3 Active
Active
IPRO Refresh Group 1 Active
IPRO Refresh Group 2 Active
IPRO Refresh Group 3 Active
IPRO Refresh Group 4 Active

Latest IPRO outages and incidents.

View the latest incidents for IPRO and check for official updates:

Updates:

  • Time: Oct. 29, 2020, 4:04 p.m.
    Status: Resolved
    Update: All incoming calls to NetGovern are now being properly routed. Thank you again for your patience as we worked to resolve the issue.
  • Time: Oct. 27, 2020, 7:31 p.m.
    Status: Investigating
    Update: NetGovern has identified an intermittent issue with incoming phone calls and have engaged our provider for assistance. If you are unable to reach us by phone please contact technical support via email: [email protected] Thank you for your patience,

Updates:

  • Time: Oct. 15, 2020, 5:29 a.m.
    Status: Resolved
    Update: Calls to the Technical Support team are now being properly routed. Thank you for your patience as we worked to resolve the issue.
  • Time: Oct. 14, 2020, 9:48 p.m.
    Status: Investigating
    Update: An issue with our phone system is preventing inbound calls. To reach Technical Support send an email to [email protected], or you can join an online chat session here: https://iprotech.com/support/

Updates:

  • Time: Oct. 14, 2020, 9:37 p.m.
    Status: Resolved
    Update: We have resolved the underlying issue and have teams monitoring for any additional problems. Thank you again for your patience.
  • Time: Oct. 14, 2020, 6:55 p.m.
    Status: Investigating
    Update: Some users are reporting intermittent issues in Ipro Review in the cloud. We are currently investigating, thank you for your patience.

Updates:

  • Time: Oct. 2, 2020, 1:06 a.m.
    Status: Resolved
    Update: Thank you for your patience as we worked to restore out portal connectivity. We are continuing to monitor, however if you encounter any issues logging in please contact Ipro Technical Support at (877) 324-4776.
  • Time: Oct. 1, 2020, 11:06 p.m.
    Status: Investigating
    Update: We are currently investigating an issue affecting the ability to connect to Ipro hosted component servers. These systems are online and functional, but remote access to them may be unavailable. Access to Ipro Review through the web it still working as expected. Thank you for your patience as we work to resolve this issue.

Updates:

  • Time: Aug. 21, 2020, 11:54 p.m.
    Status: Resolved
    Update: Calls to the Technical Support team are now being properly routed. Thank you for your patience as we worked to resolve the issue.
  • Time: Aug. 21, 2020, 5:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 21, 2020, 5:52 p.m.
    Status: Investigating
    Update: Our team is currently investigating an outage with the phone system. Calls to the Technical Support line are intermittently not working as expected. This will not impact any processing or review work that is in progress. Thank you for your patience as we work to resolve this issue.

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Frequently Asked Questions - IPRO

Is there a IPRO outage?
The current status of IPRO is: Systems Active
Where can I find the official status page of IPRO?
The official status page for IPRO is here
How can I get notified if IPRO is down or experiencing an outage?
To get notified of any status changes to IPRO, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of IPRO every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does IPRO do?
Discover and investigate with AI-powered eDiscovery service by Brainspace and NexLP.

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