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Is there an Jamf outage?

Jamf status: Systems Active

Last checked: 5 minutes ago

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Jamf outages and incidents

Outage and incident data over the last 30 days for Jamf.

There have been 2 outages or incidents for Jamf in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jamf

Outlogger tracks the status of these components for Xero:

Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Jamf Executive Threat Protection (JETP) Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active
Component Status
Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Active
Jamf Executive Threat Protection (JETP) Active
Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active

Latest Jamf outages and incidents.

View the latest incidents for Jamf and check for official updates:

Updates:

  • Time: Nov. 12, 2024, 5:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 12, 2024, 12:09 a.m.
    Status: Monitoring
    Update: Security and data policies defined in Jamf Security Cloud may not be enacted on devices immediately. This relates only to devices using on-device content filtering. The problem affects Jamf Security Cloud services customers using the European data center.
  • Time: Nov. 11, 2024, 12:08 p.m.
    Status: Identified
    Update: Device Policy changes to security, data policies and data capping are not delivered to end devices. This is affecting customers in Europe.

Updates:

  • Time: Nov. 1, 2024, 4:12 p.m.
    Status: Resolved
    Update: This incident had been resolved. All regions are functioning as normal.
  • Time: Oct. 31, 2024, 8:05 p.m.
    Status: Monitoring
    Update: S3 data forwarding in us-east-1 is returning to normal. Some customers may still see delays in S3 message delivery, but we anticipate a return to normal latency within the next 24 hours.
  • Time: Oct. 31, 2024, 1:22 p.m.
    Status: Identified
    Update: All regions are back to normal service with the exception S3 forwarding in us-east-1. This S3 queue still has a backlog. We are working on accelerating the clearing of this backlog.
  • Time: Oct. 31, 2024, 12:33 a.m.
    Status: Identified
    Update: All regions are back to normal service with the exception of us-east-1. Data from us-east-1 is being sent again, but there remains a backlog of data from the incident. We are working on accelerating the clearing of the backlog.
  • Time: Oct. 30, 2024, 5:30 p.m.
    Status: Identified
    Update: There is an issue with data forwarding to third party services from the macOS Security Portal with Jamf Protect. Data forwarding continues to be paused temporarily as we implement a fix. Data forwarding from Jamf Security Cloud is unaffected.
  • Time: Oct. 30, 2024, 4:40 p.m.
    Status: Investigating
    Update: There is an issue with data forwarding to third party services from the macOS Security Portal with Jamf Protect. Data forwarding has been paused temporarily as we investigate a fix. Data forwarding from Jamf Security Cloud is unaffected.

Updates:

  • Time: Oct. 21, 2024, 8:43 a.m.
    Status: Resolved
    Update: Incident is now resolved - fix was rolled out. We are still performing a root cause analysis.
  • Time: Oct. 21, 2024, 8:42 a.m.
    Status: Investigating
    Update: Temporary instability of gateway services in eu-central-1 cluster. Potential behaviours observed: DNS Resolution issues, Policies not being enforced.

Updates:

  • Time: Oct. 8, 2024, 3:59 p.m.
    Status: Resolved
    Update: The issue is fixed in the new Jamf Trust iOS version 11.39.2. If you experience the connectivity issue, please restart your device and install the newest Jamf Trust iOS version available in Apple App Store.
  • Time: Oct. 8, 2024, 2:05 p.m.
    Status: Identified
    Update: We have identified potential connectivity loss issue for iOS devices that are using on-device content filtering and installed the newest Jamf Trust iOS 11.39.1. The issue is intermittent and might not impact all the devices. If you experience loss of connectivity, restart of the device should temporarily fix it. We are working hard to resolve the issue.

Updates:

  • Time: Oct. 8, 2024, 2:09 p.m.
    Status: Resolved
    Update: Incident is now resolved - fix was rolled out. We are still performing a root cause analysis.
  • Time: Oct. 8, 2024, 11:18 a.m.
    Status: Identified
    Update: Temporary instability of gateway services in eu-central-1 cluster. Potential behaviours observed: DNS Resolution issues, Policies not being enforced.

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Frequently Asked Questions - Jamf

Is there a Jamf outage?
The current status of Jamf is: Systems Active
Where can I find the official status page of Jamf?
The official status page for Jamf is here
How can I get notified if Jamf is down or experiencing an outage?
To get notified of any status changes to Jamf, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jamf every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jamf do?
Jamf enables organizations to efficiently manage Apple devices, connect users to resources, and safeguard against cyber threats.

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