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Is there an Jamf outage?

Jamf status: Systems Active

Last checked: 4 minutes ago

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Jamf outages and incidents

Outage and incident data over the last 30 days for Jamf.

There have been 2 outages or incidents for Jamf in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jamf

Outlogger tracks the status of these components for Xero:

Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Jamf Executive Threat Protection (JETP) Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active
Component Status
Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Active
Jamf Executive Threat Protection (JETP) Active
Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active

Latest Jamf outages and incidents.

View the latest incidents for Jamf and check for official updates:

Updates:

  • Time: Sept. 7, 2023, 4:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2023, 3:50 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 7, 2023, 3:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 7, 2023, 12:45 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 6, 2023, 3:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 3:10 p.m.
    Status: Monitoring
    Update: The fix has been deployed. We're seeing performance normalise. The service should be back operating at full speed in the next 30 minutes (15:30 UTC).
  • Time: Sept. 6, 2023, 2:13 p.m.
    Status: Investigating
    Update: We are experiencing issues with ADE (DEP) service.

Updates:

  • Time: Sept. 6, 2023, 10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 9:30 a.m.
    Status: Investigating
    Update: An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.

Updates:

  • Time: Sept. 6, 2023, 10:20 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 10:02 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 6, 2023, 5:33 a.m.
    Status: Identified
    Update: We've identified an issue that is affecting a small number of Jamf Pro instances hosted in us-east-1 and are working on a fix.

Updates:

  • Time: Sept. 5, 2023, 9:43 p.m.
    Status: Resolved
    Update: A one-time investigative query was run today against all database servers, the query was vetted for impact although some larger datasets weren't accounted for. This resulted in a large number of instances experiencing a service outage. We are truly sorry for the disruption this has caused.
  • Time: Sept. 5, 2023, 8:37 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 5, 2023, 8:36 p.m.
    Status: Identified
    Update: - Premium instances were unaffected during this outage, and were incorrectly identified as a part of this outage. Apologize for the confusion. - EUW2(London) back online - Remaining instances are coming online slowly with partial customer outages(<500) impacted currently spread over 5 regions, USE1, EUC1, USW2, APNE1, APSE2
  • Time: Sept. 5, 2023, 8:30 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 5, 2023, 8:22 p.m.
    Status: Identified
    Update: We are continuing to work through the issue. We are making progress we greatly apologize for any inconvenience this might have caused.
  • Time: Sept. 5, 2023, 7:35 p.m.
    Status: Identified
    Update: We are continuing to implement the fix. We will provide an update in 45 minutes.
  • Time: Sept. 5, 2023, 6:59 p.m.
    Status: Identified
    Update: We continue working on the issue, and most instances have been resolved. We will provide an update in 30 minutes.
  • Time: Sept. 5, 2023, 6:13 p.m.
    Status: Identified
    Update: An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
  • Time: Sept. 5, 2023, 5:49 p.m.
    Status: Investigating
    Update: An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.

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Frequently Asked Questions - Jamf

Is there a Jamf outage?
The current status of Jamf is: Systems Active
Where can I find the official status page of Jamf?
The official status page for Jamf is here
How can I get notified if Jamf is down or experiencing an outage?
To get notified of any status changes to Jamf, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jamf every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jamf do?
Jamf enables organizations to efficiently manage Apple devices, connect users to resources, and safeguard against cyber threats.

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