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Is there an Jamf outage?

Jamf status: Systems Active

Last checked: a minute ago

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Jamf outages and incidents

Outage and incident data over the last 30 days for Jamf.

There have been 2 outages or incidents for Jamf in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jamf

Outlogger tracks the status of these components for Xero:

Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Jamf Executive Threat Protection (JETP) Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active
Component Status
Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Active
Jamf Executive Threat Protection (JETP) Active
Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active

Latest Jamf outages and incidents.

View the latest incidents for Jamf and check for official updates:

Updates:

  • Time: Oct. 8, 2024, 9:48 a.m.
    Status: Resolved
    Update: Temporary instability of gateway services in eu-west-2 cluster. Potential behaviours observed: DNS Resolution issues, Policies not being enforced. Incident started around 10am (CET). Should be resolved as of 11:10am (CET).

Updates:

  • Time: Oct. 7, 2024, 1:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2024, 12:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 7, 2024, 12:09 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 7, 2024, 12:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 7, 2024, 11:35 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 27, 2024, 7:57 p.m.
    Status: Resolved
    Update: This incident has been resolved and connectivity to JCDS packages have been restored.
  • Time: Sept. 27, 2024, 5:51 p.m.
    Status: Monitoring
    Update: We are in the process of deploying a non-user initiated fix for this issue. We anticipate that all impacted instances will have their JCDS access restored by 2000 UTC Friday September 27, 2024.
  • Time: Sept. 27, 2024, 4:18 p.m.
    Status: Identified
    Update: We have identified an issue related to missing packages in JCDS for a small number of instances. If you believe you are impacted by this outage, you can remediate by re-enabling your Cloud Service Connection. It may take up to 1 hour for packages to be available after this step is completed. https://learn.jamf.com/en-US/bundle/jamf-pro-documentation-current/page/Cloud_Services_Connection.html We are actively working on a non-user initiated fix for this issue. Additional details will be provided by 1900  UTC Friday September 27, 2024.

Updates:

  • Time: Oct. 2, 2024, 1:56 p.m.
    Status: Resolved
    Update: This will be fixed in the macOS 15.1 release
  • Time: Sept. 20, 2024, 5:53 p.m.
    Status: Investigating
    Update: The impact of this issue is for macOS 15 devices who have both iCloud Private Relay and Network Firewall enabled, and using the Jamf Security Cloud portal or the Jamf Safe Internet portal.
  • Time: Sept. 19, 2024, 3:47 p.m.
    Status: Investigating
    Update: The investigation revealed that the issue is caused by an update to the macOS Firewall introduced in macOS 15. We have notified Apple of the situation and are awaiting their response. Based on new information, we have identified an additional workaround to resolve the issue on affected devices. The Firewall can be disabled either through System Preferences > Network > Firewall or via MDM.
  • Time: Sept. 18, 2024, 7:01 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 18, 2024, 6:58 p.m.
    Status: Investigating
    Update: We are actively investigating this issue. Due to iCloud Private Relay taking precedence over Jamf's Security Cloud capabilities, resources that are only accessible via Network access may not be reachable in Safari. This may also negatively impact the enforcement of Security policies and Content controls. Here are identified workarounds For end-users: - Use a browser other than Safari. - Disable iCloud Private Relay on the device. - Disable iCloud Private Relay for individual browser tabs as per Apple Support. For administrators: - Enforce the disabling of iCloud Private Relay via MDM. - In Jamf Radar: navigate to Settings → Notifications → Block Pages and select the "Block iCloud Private Relay" option. - This will require that end users acknowledge the automatic pop-up warning them of the iCloud Private Relay being disabled, in order to re-establish Internet connectivity.

Updates:

  • Time: Sept. 18, 2024, 4:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 18, 2024, 3:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 18, 2024, 2:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Jamf

Is there a Jamf outage?
The current status of Jamf is: Systems Active
Where can I find the official status page of Jamf?
The official status page for Jamf is here
How can I get notified if Jamf is down or experiencing an outage?
To get notified of any status changes to Jamf, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jamf every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jamf do?
Jamf enables organizations to efficiently manage Apple devices, connect users to resources, and safeguard against cyber threats.

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