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Is there an Jira Service Management outage?

Jira Service Management status: Systems Active

Last checked: 5 minutes ago

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Jira Service Management outages and incidents

Outage and incident data over the last 30 days for Jira Service Management.

There have been 7 outages or incidents for Jira Service Management in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jira Service Management

Outlogger tracks the status of these components for Xero:

Assist Active
Authentication and User Management Active
Automation for Jira Active
Jira Service Management Email Requests Active
Jira Service Management Web Active
Opsgenie Alert Flow Active
Opsgenie Alert Flow Active
Opsgenie Incident Flow Active
Opsgenie Incident Flow Active
Purchasing & Licensing Active
Service Portal Active
Signup Active
Component Status
Assist Active
Authentication and User Management Active
Automation for Jira Active
Jira Service Management Email Requests Active
Jira Service Management Web Active
Opsgenie Alert Flow Active
Opsgenie Alert Flow Active
Opsgenie Incident Flow Active
Opsgenie Incident Flow Active
Purchasing & Licensing Active
Service Portal Active
Signup Active

Latest Jira Service Management outages and incidents.

View the latest incidents for Jira Service Management and check for official updates:

Updates:

  • Time: Oct. 22, 2024, 3:04 p.m.
    Status: Resolved
    Update: Between 2024-10-22T19:00 UTC to 2024-10-23T14:18 UTC, we experienced intermittent errors for Jira Cloud products. The issue has been resolved and the service is operating normally.
  • Time: Oct. 22, 2024, 1:57 p.m.
    Status: Identified
    Update: We continue to work on resolving the intermittent errors for Jira Cloud products. We have identified the root cause and expect full recovery shortly.
  • Time: Oct. 22, 2024, 12:58 p.m.
    Status: Investigating
    Update: We are investigating reports of intermittent 'Too many requests or errors' messages showing up for some Jira Cloud customers. Once we identify the root cause, we will provide more details.

Updates:

  • Time: Oct. 18, 2024, 6:27 p.m.
    Status: Resolved
    Update: We experienced availability issues limited to a specific instance in AMER, resulting in Jira being temporarily unavailable. The issue began at 18:58 CET and was restored at 19:59 CET. All services are now fully operational

Updates:

  • Time: Oct. 18, 2024, 5:38 p.m.
    Status: Resolved
    Update: Between 2024-10-18 05:40 UTC-7 to 2024-10-18 08:40 UTC-7, we experienced an outage affecting user/group memberships in AdminHub for Confluence, Jira Work Management, Jira Service Management, Jira, and Guard. The issue has been resolved and the service is operating normally.
  • Time: Oct. 18, 2024, 2:09 p.m.
    Status: Identified
    Update: We have received reports of intermittent errors for some Cloud customers, specifically admins who are unable to see group memberships in AdminHub. We have identified the root cause and expect recovery shortly.

Updates:

  • Time: Oct. 16, 2024, 3:09 a.m.
    Status: Resolved
    Update: Between 2300 14 October to 0200 16 October, we experienced an outage affecting Team Managed Project creation for Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery. The issue has been resolved and the service is operating normally.
  • Time: Oct. 16, 2024, 2:04 a.m.
    Status: Investigating
    Update: Some customers are getting an error when trying to create team-managed Jira projects (Jira, Jira Work Management, Jira Service Management, Jira Product Discovery). We are currently investigating this and we will continue to share further updates.

Updates:

  • Time: Oct. 7, 2024, 7:18 p.m.
    Status: Resolved
    Update: Between 07/Oct/24 8:27 AM CEST to 07/Oct/24 8:28 PM CEST, we experienced the error "Something went wrong on our end" for Jira Software and Jira Service Management. The issue has been resolved and the service is operating normally.
  • Time: Oct. 7, 2024, 5:42 p.m.
    Status: Investigating
    Update: We are investigating issues where the customers faces the error "Something went wrong on our end" and will provide updates here soon. The issue occurs specifically with browsers with Ad block and the Brave browser.

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Frequently Asked Questions - Jira Service Management

Is there a Jira Service Management outage?
The current status of Jira Service Management is: Systems Active
Where can I find the official status page of Jira Service Management?
The official status page for Jira Service Management is here
How can I get notified if Jira Service Management is down or experiencing an outage?
To get notified of any status changes to Jira Service Management, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jira Service Management every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jira Service Management do?
This service allows users to manage customer insights and product ideas, create roadmaps, and develop impactful products using Jira.

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