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Is there an Justworks outage?

Justworks status: Systems Active

Last checked: 8 minutes ago

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Justworks outages and incidents

Outage and incident data over the last 30 days for Justworks.

There have been 0 outages or incidents for Justworks in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Justworks

Outlogger tracks the status of these components for Xero:

24/7 Support Active
Multi-factor Authentication Active
Justworks.com Website Active
Justworks Mobile App Active
Justworks Platform Active
Justworks Hours Mobile App Active
Justworks Hours Platform Active
Justworks Hours Website Active
Component Status
24/7 Support Active
Multi-factor Authentication Active
Active
Justworks.com Website Active
Justworks Mobile App Active
Justworks Platform Active
Active
Justworks Hours Mobile App Active
Justworks Hours Platform Active
Justworks Hours Website Active

Latest Justworks outages and incidents.

View the latest incidents for Justworks and check for official updates:

Updates:

  • Time: Feb. 22, 2022, 7:47 p.m.
    Status: Resolved
    Update: Slack is reporting all clear. This incident has been resolved.
  • Time: Feb. 22, 2022, 3:48 p.m.
    Status: Identified
    Update: Due to system-wide connectivity issues with Slack, members may be unable to chat with our team via our public Slack support channel. Members can still chat with us through the chat widget in their Justworks account or via the Help Center. As of this morning, Slack reported that they are working to resolve multiple issues. Up-to-date status is here: https://status.slack.com/

Updates:

  • Time: Feb. 17, 2022, 9:32 p.m.
    Status: Resolved
    Update: Twilio has reported that SMS delivery issues on both the Verizon and AT&T networks have been resolved. There should be no further impact on the delivery of 2FA codes via SMS.
  • Time: Feb. 17, 2022, 8:06 p.m.
    Status: Monitoring
    Update: Twilio is now reporting a recovery in SMS delivery delays when sending messages to the AT&T US carrier network. Some Justworks users may still experience delays receiving their 2FA codes. We are continuing to monitor for any impact and will post another update once the issue is fully resolved.
  • Time: Feb. 17, 2022, 6:53 p.m.
    Status: Monitoring
    Update: Twilio reports they are no longer experiencing SMS and MMS delivery failure when sending messages to Verizon US via a Subset of Toll-Free numbers, Shortcodes, and Long Codes. Twilio is still reporting issues when sending to AT&T US numbers. They are working to resolve the issue with their carrier partner. Some Justworks users may still experience delays receiving 2FA codes. Twilio status for the AT&T carrier network is here: https://status.twilio.com/incidents/0s1hyttl4w6p
  • Time: Feb. 17, 2022, 5:30 p.m.
    Status: Monitoring
    Update: Twilio is experiencing SMS and MMS delivery delays when sending messages to AT&T US and Verizon US via a Subset of Toll-Free numbers, Shortcodes, and Long Codes, which is impacting the delivery of two-factor authentication codes for some Justworks users. Twilio reports they are working with their carrier partners to resolve the issue and observe some recovery already. Twilio status is here: https://status.twilio.com/incidents/8c4sjq7q5dnt

Updates:

  • Time: Jan. 15, 2022, 1:35 p.m.
    Status: Resolved
    Update: Twilio reports that it is no longer experiencing SMS delivery delays for SMS and MMS to/from US and Canada networks from US Toll-Free and US long codes. This incident has been resolved.
  • Time: Jan. 14, 2022, 2:24 p.m.
    Status: Identified
    Update: Twilio is experiencing SMS delivery delays when sending messages to US and Canada Networks using Toll-free numbers, which is impacting the delivery of two-factor authentication codes for some Justworks users. Twilio reports they are working with their carrier partner to resolve the issue. Up-to-date Twilio status is here: https://status.twilio.com/incidents/d4mw8hnylcx0

Updates:

  • Time: Dec. 15, 2021, 7:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2021, 4:52 p.m.
    Status: Monitoring
    Update: Degraded performance in the Justworks app has been resolved. We were temporarily impacted by the AWS network connectivity issues in certain regions this morning. AWS status history is here: https://status.aws.amazon.com/. Some users may still experience issues receiving 2FA codes via SMS as Twilio is showing degraded performance of their services. Twilio status is here: https://status.twilio.com/incidents/tjn9sqv5b9l6. We are continuing to monitor the situation and will provide another update once we confirm a full resolution.
  • Time: Dec. 15, 2021, 4 p.m.
    Status: Investigating
    Update: We have received some reports of users experiencing issues with loading the Justworks application. We are currently investigating.

Updates:

  • Time: Dec. 13, 2021, 6:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 13, 2021, 5:41 p.m.
    Status: Investigating
    Update: We are experiencing intermittent issues on our platform, particularly as it relates to Form I-9. We are actively working to resolve it and will provide an update as soon as possible.

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Frequently Asked Questions - Justworks

Is there a Justworks outage?
The current status of Justworks is: Systems Active
Where can I find the official status page of Justworks?
The official status page for Justworks is here
How can I get notified if Justworks is down or experiencing an outage?
To get notified of any status changes to Justworks, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Justworks every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Justworks do?
We provide a user-friendly platform, expert support, and corporate-level benefits to help entrepreneurs and businesses grow confidently.