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Is there an TrustCloud outage?

TrustCloud status: Systems Active

Last checked: 5 minutes ago

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TrustCloud outages and incidents

Outage and incident data over the last 30 days for TrustCloud.

There have been 1 outages or incidents for TrustCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for TrustCloud

Outlogger tracks the status of these components for Xero:

Audit Lens Active
TrustCloud Active
TrustOps Active
TrustRegister Active
TrustShare Active
Component Status
Audit Lens Active
TrustCloud Active
TrustOps Active
TrustRegister Active
TrustShare Active

Latest TrustCloud outages and incidents.

View the latest incidents for TrustCloud and check for official updates:

Updates:

  • Time: Dec. 19, 2023, 6:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2023, 6:48 p.m.
    Status: Investigating
    Update: All services have resumed normal operation.
  • Time: Dec. 19, 2023, 5:23 p.m.
    Status: Investigating
    Update: There have been reports of sporadic performance degredation throughout the TrustCloud Platform. We are currently investigating this issue.

Updates:

  • Time: Dec. 19, 2023, 6:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 19, 2023, 6:48 p.m.
    Status: Investigating
    Update: All services have resumed normal operation.
  • Time: Dec. 19, 2023, 5:23 p.m.
    Status: Investigating
    Update: There have been reports of sporadic performance degredation throughout the TrustCloud Platform. We are currently investigating this issue.

Updates:

  • Time: July 25, 2023, 9:06 p.m.
    Status: Resolved
    Update: The issue has been resolved and all systems are functioning normally.
  • Time: July 25, 2023, 8:06 p.m.
    Status: Monitoring
    Update: We have implemented a mitigation for the outage, and are currently monitoring the situation. There may be some degraded performance as services return to normal.
  • Time: July 25, 2023, 7:08 p.m.
    Status: Investigating
    Update: All TrustCloud services are currently unavailable. We are investigating to determine a course of remediation and will update this page as soon as we have more information.
  • Time: July 25, 2023, 6:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 25, 2023, 6:37 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 25, 2023, 9:06 p.m.
    Status: Resolved
    Update: The issue has been resolved and all systems are functioning normally.
  • Time: July 25, 2023, 8:06 p.m.
    Status: Monitoring
    Update: We have implemented a mitigation for the outage, and are currently monitoring the situation. There may be some degraded performance as services return to normal.
  • Time: July 25, 2023, 7:08 p.m.
    Status: Investigating
    Update: All TrustCloud services are currently unavailable. We are investigating to determine a course of remediation and will update this page as soon as we have more information.
  • Time: July 25, 2023, 6:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 25, 2023, 6:37 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 9, 2022, 6:50 p.m.
    Status: Resolved
    Update: This issue has been resolved and all systems are once again operational
  • Time: Sept. 9, 2022, 6:50 p.m.
    Status: Resolved
    Update: This issue has been resolved and all systems are once again operational
  • Time: Sept. 9, 2022, 6:09 p.m.
    Status: Monitoring
    Update: AWS has informed us that they are beginning to see recovery for the underlying issue. At this point we are performing some internal tests to determine any existing impact and will post another update shortly with more information
  • Time: Sept. 9, 2022, 6:09 p.m.
    Status: Monitoring
    Update: AWS has informed us that they are beginning to see recovery for the underlying issue. At this point we are performing some internal tests to determine any existing impact and will post another update shortly with more information
  • Time: Sept. 9, 2022, 4:36 p.m.
    Status: Monitoring
    Update: AWS has provided an update that they have identified the cause of the errors and are working to rectify the issue. ETA for recovery is expected to take at least an hour. More information will be shared as it becomes available.
  • Time: Sept. 9, 2022, 4:36 p.m.
    Status: Monitoring
    Update: AWS has provided an update that they have identified the cause of the errors and are working to rectify the issue. ETA for recovery is expected to take at least an hour. More information will be shared as it becomes available.
  • Time: Sept. 9, 2022, 3:39 p.m.
    Status: Monitoring
    Update: We are currently experiencing degraded performance and elevated error rates due to an underlying issue with our cloud infrastructure provider (AWS). We are monitoring the issue closely and will provide an update once we have more information or once the issue has been resolved.
  • Time: Sept. 9, 2022, 3:39 p.m.
    Status: Monitoring
    Update: We are currently experiencing degraded performance and elevated error rates due to an underlying issue with our cloud infrastructure provider (AWS). We are monitoring the issue closely and will provide an update once we have more information or once the issue has been resolved.

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Frequently Asked Questions - TrustCloud

Is there a TrustCloud outage?
The current status of TrustCloud is: Systems Active
Where can I find the official status page of TrustCloud?
The official status page for TrustCloud is here
How can I get notified if TrustCloud is down or experiencing an outage?
To get notified of any status changes to TrustCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of TrustCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does TrustCloud do?
TrustCloud's AI technology automates compliance audits, risk assessments, and security questionnaires with speed and accuracy.