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Is there an Leanpath outage?

Leanpath status: Systems Active

Last checked: 6 minutes ago

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Leanpath outages and incidents

Outage and incident data over the last 30 days for Leanpath.

There have been 0 outages or incidents for Leanpath in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Leanpath

Outlogger tracks the status of these components for Xero:

Leanpath.com website Active
Reporting Dashboard & Analytics Application Active
Tracker Transaction Gateway Active
Help Center Active
Leanpath Community Active
Training Content Active
Component Status
Leanpath.com website Active
Active
Reporting Dashboard & Analytics Application Active
Tracker Transaction Gateway Active
Active
Help Center Active
Leanpath Community Active
Training Content Active

Latest Leanpath outages and incidents.

View the latest incidents for Leanpath and check for official updates:

Updates:

  • Time: May 4, 2022, 7:45 p.m.
    Status: Resolved
    Update: We continue to see zero errors with SSO logins, We are marking this incident closed.
  • Time: May 4, 2022, 6:35 p.m.
    Status: Monitoring
    Update: Leanpath has deployed a hotfix to resolve the SSO login issue and we believe functionality has been restored. If you are continuing to have problems with a SSO based login please contact Leanpath Support.
  • Time: May 4, 2022, 6:01 p.m.
    Status: Identified
    Update: Leanpath will be performing a hot fix to Leanpath Online in the next few minutes to try and resolve the SSO issue. We will have an update around 11:15 AM PDT.
  • Time: May 4, 2022, 2:58 p.m.
    Status: Identified
    Update: We have identified the issue and understand what is causing the problem. We're currently working out how to patch the issue. We'll provide an update when we have a clearer time to resolution.
  • Time: May 4, 2022, 1:31 p.m.
    Status: Investigating
    Update: Leanpath Online is currently having an issue with SAML based authentication and customers who are using SSO are being blocked from logging into https://online.leanpath.com We're currently investigating the issue and will update as soon as we have identified the issue.

Updates:

  • Time: Feb. 4, 2017, 5:37 a.m.
    Status: Resolved
    Update: Service has been restored to the LeanPath Online Analytics & Reporting dashboard. User data will update shortly.
  • Time: Feb. 4, 2017, 5:37 a.m.
    Status: Investigating
    Update: The LeanPath Online Analytics & Reporting dashboard is currently experiencing a service disruption. Our incident response team is currently working to restore service. No data has been lost and reports will reflect data accurately once service has been restored.

Updates:

  • Time: Dec. 27, 2016, 1:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 26, 2016, 7:12 p.m.
    Status: Identified
    Update: The LeanPath Online reporting platform will be unavailable until 16:00 PST on December 26 as we upgrade our system infrastructure to bring our users improved performance and a better overall experience. During the downtime, waste events will continue to be recorded on LeanPath tracking devices, and will upload to LeanPath Online when the platform is restored. We appreciate your patience as we work to make these upgrades. If you have any questions or concerns, please get in touch with our support team at [email protected].

Updates:

  • Time: Nov. 2, 2016, 12:51 a.m.
    Status: Resolved
    Update: On October 31, beginning at 3:30pm PST, the LeanPath Online reporting platform experienced a service interruption lasting roughly 10 hours. During this time, the platform was inaccessible by users, and we sincerely apologize for the inconvenience that this may have caused to our customers. The cause of the service interruption has been identified and resolved. Our engineers have added safeguards to ensure this type of interruption does not occur again. All user data is secure, and waste transactions that were recorded on LeanPath tracking systems during the interruption have now synced with LeanPath Online. At LeanPath, we strive for 100% uptime and take service interruptions of this magnitude very seriously. We have taken all possible measures to remedy the problem that occurred and prevent it from happening again in the future. If you have any questions, concerns, or comments, please reach out to us at [email protected]. We apologize again for this inconvenience and greatly appreciate your patience as we worked to restore and improve service.

Updates:

  • Time: Sept. 22, 2016, 4:53 p.m.
    Status: Resolved
    Update: Service has been restored to the LeanPath Online Analytics & Reporting dashboard. User data will update shortly.
  • Time: Sept. 22, 2016, 4:49 p.m.
    Status: Investigating
    Update: The LeanPath Online Analytics & Reporting dashboard is currently experiencing a service disruption. Our incident response team is currently working to restore service. No data has been lost and reports will reflect data accurately once service has been restored.

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Frequently Asked Questions - Leanpath

Is there a Leanpath outage?
The current status of Leanpath is: Systems Active
Where can I find the official status page of Leanpath?
The official status page for Leanpath is here
How can I get notified if Leanpath is down or experiencing an outage?
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