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Is there an Lexer outage?

Lexer status: Systems Active

Last checked: 8 minutes ago

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Lexer outages and incidents

Outage and incident data over the last 30 days for Lexer.

There have been 0 outages or incidents for Lexer in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lexer

Outlogger tracks the status of these components for Xero:

Conversations Active
Hub Active
Integrations Active
Profiles Active
Component Status
Conversations Active
Hub Active
Integrations Active
Profiles Active

Latest Lexer outages and incidents.

View the latest incidents for Lexer and check for official updates:

Updates:

  • Time: Nov. 16, 2023, 3:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2023, 3:16 a.m.
    Status: Monitoring
    Update: Meta has indicated they are recovering from disruptions and we're observing a significantly lower rate of errors. We're continuing to monitor results.
  • Time: Nov. 15, 2023, 11:31 p.m.
    Status: Identified
    Update: Meta (Facebook) has acknowledged the issue and has assigned an engineering team to resolve the issue as quickly as possible. See more information here: https://metastatus.com/messenger.
  • Time: Nov. 15, 2023, 10:30 p.m.
    Status: Identified
    Update: We believe the root cause to be an issue with the Facebook API as this is impacting other platforms. We have raised this issue with Facebook and we're awaiting a response or resolution.
  • Time: Nov. 15, 2023, 8:55 p.m.
    Status: Investigating
    Update: We're currently investigating a high rate of errors for publishing replies to Facebook messages.

Updates:

  • Time: Nov. 16, 2023, 3:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 16, 2023, 3:16 a.m.
    Status: Monitoring
    Update: Meta has indicated they are recovering from disruptions and we're observing a significantly lower rate of errors. We're continuing to monitor results.
  • Time: Nov. 15, 2023, 11:31 p.m.
    Status: Identified
    Update: Meta (Facebook) has acknowledged the issue and has assigned an engineering team to resolve the issue as quickly as possible. See more information here: https://metastatus.com/messenger.
  • Time: Nov. 15, 2023, 10:30 p.m.
    Status: Identified
    Update: We believe the root cause to be an issue with the Facebook API as this is impacting other platforms. We have raised this issue with Facebook and we're awaiting a response or resolution.
  • Time: Nov. 15, 2023, 8:55 p.m.
    Status: Investigating
    Update: We're currently investigating a high rate of errors for publishing replies to Facebook messages.

Updates:

  • Time: Nov. 1, 2023, 3:54 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 1, 2023, 2:09 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we're monitoring results. Facebook pages integrations are now accurately displaying their connection status.
  • Time: Oct. 31, 2023, 11:29 p.m.
    Status: Investigating
    Update: All Facebook pages integrations are displaying as 'disconnected,' while Instagram and Facebook ads integrations remain unaffected. Users are encountering difficulties when attempting re-integration, as they encounter errors in the process. It's crucial for users to refrain from re-integration attempts at this time.

Updates:

  • Time: Nov. 1, 2023, 3:54 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 1, 2023, 2:09 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we're monitoring results. Facebook pages integrations are now accurately displaying their connection status.
  • Time: Oct. 31, 2023, 11:29 p.m.
    Status: Investigating
    Update: All Facebook pages integrations are displaying as 'disconnected,' while Instagram and Facebook ads integrations remain unaffected. Users are encountering difficulties when attempting re-integration, as they encounter errors in the process. It's crucial for users to refrain from re-integration attempts at this time.

Updates:

  • Time: Oct. 20, 2023, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 20, 2023, 4:37 a.m.
    Status: Monitoring
    Update: We have not observed the error for over 24 hours with reports from clients that Facebook content is being consumed as normal. Although it is unconfirmed by Meta, we believe they have fixed it.
  • Time: Oct. 20, 2023, 4:37 a.m.
    Status: Monitoring
    Update: We have not observed the error for over 24 hours with reports from clients that Facebook content is being consumed as normal. Although it is unconfirmed by Meta, we believe they have fixed it.
  • Time: Oct. 20, 2023, 4:28 a.m.
    Status: Identified
    Update: Meta is experiencing an issue with their API that is impacting Respond users ability to reply to Facebook content.
  • Time: Oct. 20, 2023, 4:28 a.m.
    Status: Identified
    Update: Meta is experiencing an issue with their API that is impacting Respond users ability to reply to Facebook content.

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Frequently Asked Questions - Lexer

Is there a Lexer outage?
The current status of Lexer is: Systems Active
Where can I find the official status page of Lexer?
The official status page for Lexer is here
How can I get notified if Lexer is down or experiencing an outage?
To get notified of any status changes to Lexer, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lexer every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lexer do?
This service helps retailers manage customer data, analyze behavior, segment customers, acquire new ones, and increase lifetime value.