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Is there an LiquidPlanner outage?

LiquidPlanner status: Systems Active

Last checked: 42 seconds ago

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LiquidPlanner outages and incidents

Outage and incident data over the last 30 days for LiquidPlanner.

There have been 0 outages or incidents for LiquidPlanner in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for LiquidPlanner

Outlogger tracks the status of these components for Xero:

Your workspace at https://app.liquidplanner.com/ Active
The latest from LiquidPlanner at https://next.liquidplanner.com/ Active
Component Status
Active
Your workspace at https://app.liquidplanner.com/ Active
Active
The latest from LiquidPlanner at https://next.liquidplanner.com/ Active

Latest LiquidPlanner outages and incidents.

View the latest incidents for LiquidPlanner and check for official updates:

Updates:

  • Time: June 9, 2022, 2:15 p.m.
    Status: Resolved
    Update: Our notification queue is now empty, and notifications are functioning normally. This incident has been resolved.
  • Time: June 9, 2022, 1:40 p.m.
    Status: Monitoring
    Update: We're starting to see email notifications going out again. We're monitoring the queue as the remaining notifications are sent.
  • Time: June 9, 2022, 1:24 p.m.
    Status: Identified
    Update: We have nothing to report at this time. Notifications are still delayed.
  • Time: June 9, 2022, 12:55 p.m.
    Status: Identified
    Update: Our email processing provider is currently experiencing an issue which affects both inbound and outbound notifications. This means you will not receive an email when someone comments at you, or when there is a change to an item you own or follow. If you reply to a notification from your personal email client, it will not appear in the workspace as expected. Tasks created via email are not reaching the workspace in a timely manner. All other aspects of LiquidPlanner are functioning normally. There is no impact to customer data. Please log in to your workspace in order to: View comments Comment on plan items View the activity stream on the Home tab for items you own or follow Create plan items If you are trying to invite a new member to the workspace, please contact [email protected]. We'll update you as we know more. At a minimum, we'll post something here every 30 minutes. Thank you for your patience.

Updates:

  • Time: Dec. 15, 2021, 7:37 p.m.
    Status: Resolved
    Update: AWS confirms that the incident is resolved and systems are operating normally.
  • Time: Dec. 15, 2021, 4:26 p.m.
    Status: Monitoring
    Update: Our service provider announced the issue has been resolved and as of 8:14am Pacific time, access has been restored. We'll continue monitoring and update this page as needed.
  • Time: Dec. 15, 2021, 4:05 p.m.
    Status: Identified
    Update: There is an issue with AWS servers affecting internet connectivity in Northern California and Oregon preventing some users from accessing LiquidPlanner and other software platforms. We'll monitor the issue with our provider and update here as we learn more. Thank you for your patience.
  • Time: Dec. 15, 2021, 3:54 p.m.
    Status: Investigating
    Update: Our team is investigating reports of a service issue for LiquidPlanner Classic. We'll update this page as soon as we have more information to share. Thanks for your patience.

Updates:

  • Time: Dec. 15, 2021, 7:37 p.m.
    Status: Resolved
    Update: AWS confirms that the incident is resolved and systems are operating normally.
  • Time: Dec. 15, 2021, 4:26 p.m.
    Status: Monitoring
    Update: Our service provider announced the issue has been resolved and as of 8:14am Pacific time, access has been restored. We'll continue monitoring and update this page as needed.
  • Time: Dec. 15, 2021, 4:05 p.m.
    Status: Identified
    Update: There is an issue with AWS servers affecting internet connectivity in Northern California and Oregon preventing some users from accessing LiquidPlanner and other software platforms. We'll monitor the issue with our provider and update here as we learn more. Thank you for your patience.
  • Time: Dec. 15, 2021, 3:54 p.m.
    Status: Investigating
    Update: Our team is investigating reports of a service issue for LiquidPlanner Classic. We'll update this page as soon as we have more information to share. Thanks for your patience.

Updates:

  • Time: Aug. 31, 2021, 11:38 p.m.
    Status: Resolved
    Update: This incident has been resolved. Our provider confirms that service is operating normally.
  • Time: Aug. 31, 2021, 6:50 p.m.
    Status: Identified
    Update: Our server provider, AWS, is investigating an issue affecting network traffic that may affect some actions in our platforms. -In our Classic version, you may see a slow down in notifications. -In the New LiquidPlanner live scheduling updates may be delayed and billing changes may not sync right away. If you have concerns about billing updates during this time, please contact [email protected] for assistance. We are monitoring the issue with our provider and will post an update here when it is resolved.

Updates:

  • Time: Aug. 31, 2021, 11:38 p.m.
    Status: Resolved
    Update: This incident has been resolved. Our provider confirms that service is operating normally.
  • Time: Aug. 31, 2021, 6:50 p.m.
    Status: Identified
    Update: Our server provider, AWS, is investigating an issue affecting network traffic that may affect some actions in our platforms. -In our Classic version, you may see a slow down in notifications. -In the New LiquidPlanner live scheduling updates may be delayed and billing changes may not sync right away. If you have concerns about billing updates during this time, please contact [email protected] for assistance. We are monitoring the issue with our provider and will post an update here when it is resolved.

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Frequently Asked Questions - LiquidPlanner

Is there a LiquidPlanner outage?
The current status of LiquidPlanner is: Systems Active
Where can I find the official status page of LiquidPlanner?
The official status page for LiquidPlanner is here
How can I get notified if LiquidPlanner is down or experiencing an outage?
To get notified of any status changes to LiquidPlanner, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of LiquidPlanner every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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