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Is there an ListenFirst outage?

ListenFirst status: Systems Active

Last checked: 8 minutes ago

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ListenFirst outages and incidents

Outage and incident data over the last 30 days for ListenFirst.

There have been 1 outages or incidents for ListenFirst in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ListenFirst

Outlogger tracks the status of these components for Xero:

Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active
Component Status
Application Active
Audience Active
Authentication System Active
Data Exports Active
Data Systems & Analytics Active
Help and Training Systems Active
Listening Service Active
Platform API Active
Active
Facebook Active
Instagram Active
Other Data Feeds Active
TikTok Active
Twitter Active
YouTube Active

Latest ListenFirst outages and incidents.

View the latest incidents for ListenFirst and check for official updates:

Updates:

  • Time: Nov. 20, 2024, 1:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2024, 1:05 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 19, 2024, 1:04 p.m.
    Status: Identified
    Update: We are addressing a delay in our Wikipedia data analysis for November 18, 2024. Currently, data is partially available due to a problem encountered by our upstream provider. We expect no data loss from this incident. An update will follow upon completion of the data ingestion process.
  • Time: Nov. 19, 2024, 1:04 p.m.
    Status: Identified
    Update: We are addressing a delay in our Wikipedia data analysis for November 18, 2024. Currently, data is partially available due to a problem encountered by our upstream provider. We expect no data loss from this incident. An update will follow upon completion of the data ingestion process.

Updates:

  • Time: Oct. 9, 2024, 2:03 p.m.
    Status: Resolved
    Update: This has been resolved.
  • Time: Oct. 7, 2024, 12:11 p.m.
    Status: Identified
    Update: We are addressing a delay in our Wikipedia data analysis for October 6, 2024. Currently, data is partially available due to a problem encountered by our upstream provider. We expect no data loss from this incident. An update will follow upon completion of the data ingestion process.

Updates:

  • Time: July 23, 2024, 1:30 p.m.
    Status: Resolved
    Update: We've been able to backfill mention counts. This issue has been resolved.
  • Time: July 23, 2024, 1:30 p.m.
    Status: Resolved
    Update: We've been able to backfill mention counts. This issue has been resolved.
  • Time: July 19, 2024, 1:51 p.m.
    Status: Monitoring
    Update: As of the morning of July 19th, we’ve resolved the issue with Twitter conversation data. Partial data is available for 7/18, and full coverage will be available moving forward. We are actively investigating ways to backfill any gaps in the conversation data
  • Time: July 19, 2024, 1:51 p.m.
    Status: Monitoring
    Update: As of the morning of July 19th, we’ve resolved the issue with Twitter conversation data. Partial data is available for 7/18, and full coverage will be available moving forward. We are actively investigating ways to backfill any gaps in the conversation data
  • Time: July 18, 2024, 5:53 p.m.
    Status: Identified
    Update: As of the afternoon of July 18th, we've resolved the issue with Listening and owned tweets, with full coverage of data available. Conversation at this time is still impacted. We are currently working with Twitter to resolve this interruption.
  • Time: July 18, 2024, 5:53 p.m.
    Status: Identified
    Update: As of the afternoon of July 18th, we've resolved the issue with Listening and owned tweets, with full coverage of data available. Conversation at this time is still impacted. We are currently working with Twitter to resolve this interruption.
  • Time: July 18, 2024, 1:05 p.m.
    Status: Identified
    Update: As of the morning of July 18th we've resolved the issue with owned tweets, with full coverage of data available. Listening and Conversation at this time is still impacted. We are currently working with Twitter to resolve this interruption.
  • Time: July 18, 2024, 1:05 p.m.
    Status: Identified
    Update: As of the morning of July 18th we've resolved the issue with owned tweets, with full coverage of data available. Listening and Conversation at this time is still impacted. We are currently working with Twitter to resolve this interruption.
  • Time: July 18, 2024, 12:47 a.m.
    Status: Identified
    Update: As of the evening of July 17th we've resolved the issue with owned tweets, with full coverage expected going into the 18th. Listening and Conversation at this time is still impacted. We are currently working with Twitter to resolve this interruption.
  • Time: July 18, 2024, 12:47 a.m.
    Status: Identified
    Update: As of the evening of July 17th we've resolved the issue with owned tweets, with full coverage expected going into the 18th. Listening and Conversation at this time is still impacted. We are currently working with Twitter to resolve this interruption.
  • Time: July 17, 2024, 1:02 p.m.
    Status: Identified
    Update: An outage of all Twitter data started on July 16. The affected data are all Metrics and Insights, Owned Tweet Discovery, Organic Tweet Discovery, and the Load Tweets tool in the Listening tool. In Listening, the count of tweets can be seen when running the report, but the display will say 1% as Tweets are loading. We are in contact with Twitter regarding this interruption and hope the service is restored promptly.
  • Time: July 17, 2024, 1:02 p.m.
    Status: Identified
    Update: An outage of all Twitter data started on July 16. The affected data are all Metrics and Insights, Owned Tweet Discovery, Organic Tweet Discovery, and the Load Tweets tool in the Listening tool. In Listening, the count of tweets can be seen when running the report, but the display will say 1% as Tweets are loading. We are in contact with Twitter regarding this interruption and hope the service is restored promptly.

Updates:

  • Time: June 11, 2024, 7:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2024, 6:46 p.m.
    Status: Identified
    Update: We have observed high error rates when performing Audience Analysis from the Listening > Conversation feature. We are working with our Audience data provider to restore stability to this service.

Updates:

  • Time: June 11, 2024, 7:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2024, 6:46 p.m.
    Status: Identified
    Update: We have observed high error rates when performing Audience Analysis from the Listening > Conversation feature. We are working with our Audience data provider to restore stability to this service.

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Frequently Asked Questions - ListenFirst

Is there a ListenFirst outage?
The current status of ListenFirst is: Systems Active
Where can I find the official status page of ListenFirst?
The official status page for ListenFirst is here
How can I get notified if ListenFirst is down or experiencing an outage?
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