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Is there an MediRecords outage?

MediRecords status: Systems Active

Last checked: 10 seconds ago

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MediRecords outages and incidents

Outage and incident data over the last 30 days for MediRecords.

There have been 2 outages or incidents for MediRecords in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MediRecords

Outlogger tracks the status of these components for Xero:

Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active
Component Status
Appointment Book Active
Appointments Widget Active
ConnectAPI Active
ePrescribing and Prescribing Active
MediRecords Active
Patient App Active
Secure Messaging Active
SMS Active
Waiting Room Active
Active
eRx Script Exchange Active
Healthlink Active
Medicare Active
MediRecords Support Channel Active
My Health Record Active
Twilio Active

Latest MediRecords outages and incidents.

View the latest incidents for MediRecords and check for official updates:

Updates:

  • Time: March 2, 2023, 3:55 a.m.
    Status: Resolved
    Update: This issue has now been resolved. All secure messages that were affected will deliver as expected.
  • Time: March 2, 2023, 12:54 a.m.
    Status: Investigating
    Update: MediRecords is currently working in conjunction with Medical Objects to resolve this issue as soon as possible.

Updates:

  • Time: March 2, 2023, 3:55 a.m.
    Status: Resolved
    Update: This issue has now been resolved. All secure messages that were affected will deliver as expected.
  • Time: March 2, 2023, 12:54 a.m.
    Status: Investigating
    Update: MediRecords is currently working in conjunction with Medical Objects to resolve this issue as soon as possible.

Updates:

  • Time: Feb. 24, 2023, 9:35 p.m.
    Status: Resolved
    Update: Services Australia has indicated that this issue should now be resolved. If you have any inquires please reach out to them directly.
  • Time: Feb. 24, 2023, 3:37 a.m.
    Status: Investigating
    Update: Services Australia has reported that ECLIPSE Services are currently experiencing a degradation of service. They are investigating as a matter of urgency.

Updates:

  • Time: Feb. 24, 2023, 9:35 p.m.
    Status: Resolved
    Update: Services Australia has indicated that this issue should now be resolved. If you have any inquires please reach out to them directly.
  • Time: Feb. 24, 2023, 3:37 a.m.
    Status: Investigating
    Update: Services Australia has reported that ECLIPSE Services are currently experiencing a degradation of service. They are investigating as a matter of urgency.

Updates:

  • Time: Feb. 20, 2023, 2:19 a.m.
    Status: Resolved
    Update: The scope of this incident has changed and is only affecting API customers. We are reaching out to API customers directly.
  • Time: Feb. 20, 2023, 12:46 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing users to be unable to search for patients that had an appointment created on or after 17/02/23. You can still see the patient's appointments and can access their files through the appointment book. Please use this article for guidance on how to access patient files through the appointment book: https://support.medirecords.com/hc/en-us/articles/360000222596-Appointment-Options-Open-Patient-Run-OPV-Bill-Patient

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Frequently Asked Questions - MediRecords

Is there a MediRecords outage?
The current status of MediRecords is: Systems Active
Where can I find the official status page of MediRecords?
The official status page for MediRecords is here
How can I get notified if MediRecords is down or experiencing an outage?
To get notified of any status changes to MediRecords, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MediRecords every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does MediRecords do?
MediRecords provides customized solutions for healthcare professionals and organizations, including sole practitioners, hospitals, health departments, and multidisciplinary teams. Try a demo of MediRecords now.