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Time: March 23, 2023, 8:35 p.m.
Status: Resolved
Update: We've now successfully corrected the data processing, and our monitoring of the issue has confirmed it has been resolved.
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Time: March 23, 2023, 8:32 p.m.
Status: Monitoring
Update: We are continuing to monitor for any further issues.
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Time: March 23, 2023, 8:32 p.m.
Status: Monitoring
Update: We are continuing to monitor for any further issues.
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Time: March 23, 2023, 6:54 p.m.
Status: Monitoring
Update: We expect the delay to be resolved approximately 20:00 and we will provide another update at that time.
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Time: March 23, 2023, 6:54 p.m.
Status: Monitoring
Update: We expect the delay to be resolved approximately 20:00 and we will provide another update at that time.
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Time: March 23, 2023, 6:54 p.m.
Status: Monitoring
Update: We are continuing to monitor for any further issues.
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Time: March 23, 2023, 5:37 p.m.
Status: Monitoring
Update: We're working on correcting data that has been delayed in processing. We expect this to take some time to apply and catch up but we are now seeing new data captured correctly.
We'll provide another update by 19:00.
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Time: March 23, 2023, 5:37 p.m.
Status: Monitoring
Update: We're working on correcting data that has been delayed in processing. We expect this to take some time to apply and catch up but we are now seeing new data captured correctly.
We'll provide another update by 19:00.
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Time: March 23, 2023, 4:59 p.m.
Status: Identified
Update: We have identified an issue and are working on deploying a solution.
We'll provide another update by 18:00 GMT.
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Time: March 23, 2023, 4:59 p.m.
Status: Identified
Update: We have identified an issue and are working on deploying a solution.
We'll provide another update by 18:00 GMT.
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Time: March 23, 2023, 4:35 p.m.
Status: Investigating
Update: We have become aware of an issue affecting the timely feed of data from Mention Me to third party data platforms including Klaviyo, Emarsys, Attentive and SFMC. This issue appears to have started at approx 11.30 GMT.
We are currently investigating this issue and will provide an update by 17.30 GMT.
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Time: March 23, 2023, 4:35 p.m.
Status: Investigating
Update: We have become aware of an issue affecting the timely feed of data from Mention Me to third party data platforms including Klaviyo, Emarsys, Attentive and SFMC. This issue appears to have started at approx 11.30 GMT.
We are currently investigating this issue and will provide an update by 17.30 GMT.