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Is there an MoEngage outage?

MoEngage status: Systems Active

Last checked: 9 minutes ago

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MoEngage outages and incidents

Outage and incident data over the last 30 days for MoEngage.

There have been 4 outages or incidents for MoEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MoEngage

Outlogger tracks the status of these components for Xero:

Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
User Profile Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Component Status
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
User Profile Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active

Latest MoEngage outages and incidents.

View the latest incidents for MoEngage and check for official updates:

Updates:

  • Time: Nov. 13, 2024, 3:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2024, 12:44 p.m.
    Status: Identified
    Update: We're experiencing a delay in our data pipelines for event ingestion, the current lag time is approximately 3-hour. We have identified the issue , our team is working diligently to resolve at the earliest

Updates:

  • Time: Nov. 12, 2024, 5:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 12, 2024, 2:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 12, 2024, 1:56 p.m.
    Status: Investigating
    Update: We are currently experiencing degraded performance within our Stats system, which is resulting in delays in updating our dashboard reports, and the Flow user exit on conversion. The current lag time is approximately 3 hours. The problem is currently under investigation, and we are working diligently to restore normal functionality and fix the performance issues at the earliest. We would like to apologize for any inconvenience this may cause.

Updates:

  • Time: Nov. 4, 2024, 10:32 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 4, 2024, 9:12 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 4, 2024, 8:05 a.m.
    Status: Identified
    Update: We have identified degraded performance with some of our InApp, OSM, WebP, Smart Trigger Evaluation, and Triggered Flows Entry because of the underlying Segmentation service's degraded performance in User In Segment evaluation. The problem is currently under investigation, and we are working diligently to restore normal functionality and fix the performance issues at the earliest. We would like to apologize for any inconvenience this may cause.

Updates:

  • Time: Oct. 25, 2024, 8:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 25, 2024, 4:57 p.m.
    Status: Identified
    Update: We are currently encountering performance issues in the underlying infrastructure related to the Campaign Statistics contained within Dashboard 01. Due to this, there may be a potential delay of around 2 hours in the update of statistics for your ongoing campaigns. Rest assured, we have pinpointed the problem and are actively working on rectifying it in the swiftest manner possible. We appreciate your patience and understanding in this matter.

Updates:

  • Time: Oct. 18, 2024, 12:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2024, 12:09 p.m.
    Status: Monitoring
    Update: We have identified the issues and resolved. we are monitoring the same now.
  • Time: Oct. 18, 2024, 12:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 18, 2024, 11:50 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 18, 2024, 11:40 a.m.
    Status: Investigating
    Update: We are currently experiencing a few issues with our APIs. The issue started 10 am UTC. Our team is actively investigating and we aim to resolve this as soon as possible. We apologize for any inconvenience caused.

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Frequently Asked Questions - MoEngage

Is there a MoEngage outage?
The current status of MoEngage is: Systems Active
Where can I find the official status page of MoEngage?
The official status page for MoEngage is here
How can I get notified if MoEngage is down or experiencing an outage?
To get notified of any status changes to MoEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MoEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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