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Is there an MoEngage outage?

MoEngage status: Systems Active

Last checked: 8 minutes ago

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MoEngage outages and incidents

Outage and incident data over the last 30 days for MoEngage.

There have been 4 outages or incidents for MoEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MoEngage

Outlogger tracks the status of these components for Xero:

Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
User Profile Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Component Status
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
User Profile Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active

Latest MoEngage outages and incidents.

View the latest incidents for MoEngage and check for official updates:

Updates:

  • Time: Sept. 24, 2024, 10:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 24, 2024, 7:52 a.m.
    Status: Monitoring
    Update: We have implemented the fix and expect the delay to be resolved in the next couple of hours (10:30 UTC).
  • Time: Sept. 24, 2024, 6:12 a.m.
    Status: Identified
    Update: We have identified an issue where there is a delay in the processing of events and its availability in the segmentation service. This impacts the events' availability on the user profile and in segmentation services. Triggers, flows and stats are not impacted by this.

Updates:

  • Time: Sept. 2, 2024, 10:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 2, 2024, 10:51 a.m.
    Status: Identified
    Update: We have identified an issue with Dashboard 03, where segmentation queries are taking more time to respond. Our team is working on it, and we will update you soon.

Updates:

  • Time: Aug. 6, 2024, 9:36 a.m.
    Status: Resolved
    Update: We have fixed the issue and email campaigns should work as expected. We apologize for the inconvenience caused and our team is working on the RCA to prevent such issues.
  • Time: Aug. 6, 2024, 9:30 a.m.
    Status: Identified
    Update: We have identified an issue with the creation of an email campaign, where some of our customers in DC1, DC2, and DC4 are affected. Our team has identified the issue and working towards resolving it. Please note that email campaigns that are already created aren't affected and will be sent as per the expectations, only new email campaign creation is affected for some customers.

Updates:

  • Time: July 2, 2024, 7:55 p.m.
    Status: Resolved
    Update: The incident is resolved now , we will continue to monitor
  • Time: July 2, 2024, 7:07 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 2, 2024, 7:02 p.m.
    Status: Investigating
    Update: We are experiencing few issues affecting data processing and campaigns processing . We are investigating the issue on priority Regret the inconvenience

Updates:

  • Time: June 5, 2024, 6:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 4, 2024, 4:58 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 3, 2024, 8:49 p.m.
    Status: Identified
    Update: Due to infrastructure degradation, we are currently encountering performance issues with the processing of our Time-Based Flows campaigns in DC-03. Rest assured, our technical team is actively working to rectify this issue. We highly appreciate your patience and understanding during this time.

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Frequently Asked Questions - MoEngage

Is there a MoEngage outage?
The current status of MoEngage is: Systems Active
Where can I find the official status page of MoEngage?
The official status page for MoEngage is here
How can I get notified if MoEngage is down or experiencing an outage?
To get notified of any status changes to MoEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MoEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here