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Is there an MoEngage outage?

MoEngage status: Systems Active

Last checked: 9 minutes ago

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MoEngage outages and incidents

Outage and incident data over the last 30 days for MoEngage.

There have been 4 outages or incidents for MoEngage in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MoEngage

Outlogger tracks the status of these components for Xero:

Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
User Profile Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Component Status
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
User Profile Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active
Active
Analytics (Analyze Capabilities) Active
Campaign Exports Active
Campaign Stats Active
Cards Active
CSV / File Segment Uploads Active
Custom Segment API Active
Dashboard Active
Data APIs Active
Data Processing Active
Dynamic Product Messaging Active
Event Triggered Campaigns and Flows Active
In-app & On-site Messaging Active
Inform Active
One-time & Periodic Campaigns - Connectors Active
One-time & Periodic Campaigns - Email Active
One-time & Periodic Campaigns - Facebook Audience Active
One-time & Periodic Campaigns - Flows Active
One-time & Periodic Campaigns - Mobile Push & Web Push Active
One-time & Periodic Campaigns - SMS Active
Push APIs Active
Segmentation Active
User Exports Active
User Imports Active

Latest MoEngage outages and incidents.

View the latest incidents for MoEngage and check for official updates:

Updates:

  • Time: Sept. 8, 2023, 12:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 8, 2023, 10:19 a.m.
    Status: Identified
    Update: Hi there, We are experiencing a delay of an hour or so in processing the events. Queries run on segmentation and analytics may not reflect the most recent data. All the Smart Trigger campaigns and Flows would continue to work as they normally do. We are working on this to resolve at the earliest. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to [email protected] in case of any queries. Thanks, Team MoEngage

Updates:

  • Time: Sept. 2, 2023, 6:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 2, 2023, 11:37 a.m.
    Status: Monitoring
    Update: Hi, We are experiencing a delay in processing the events, and our team is working on it. This will affect the User profile and Recent events sections. The expected ETA for the resolution is 11 p.m. UTC on September 2. Campaign sending, Segmentation, and Analytics aren't affected. We will update the information when the processing is back to normal.

Updates:

  • Time: Aug. 29, 2023, 2:15 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 29, 2023, 11:23 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 29, 2023, 7:44 a.m.
    Status: Identified
    Update: We are experiencing a delay of 2 hours in updating the stats of some users for all types of Campaigns and Flows. Hence, Stats on the dashboard will be updated late. Please note that campaign sending isn't affected. We are working on this to resolve it as soon as possible. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to [email protected] in case of any queries. Thanks, Team MoEngage

Updates:

  • Time: Aug. 28, 2023, 9:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 28, 2023, 6:58 p.m.
    Status: Monitoring
    Update: The lag has reduced, and we are monitoring the same.
  • Time: Aug. 28, 2023, 6:17 p.m.
    Status: Identified
    Update: We are experiencing a delay of 2 hours in updating the stats for all types of Campaigns and Flows. Hence, Stats on the dashboard will be updated late. Please note that campaign sending isn't affected. We are working on this to resolve it as soon as possible. Kindly bear with us while we do it. Appreciate your understanding and cooperation in this regard. Please reach out to [email protected] in case of any queries. Thanks, Team MoEngage

Updates:

  • Time: Aug. 24, 2023, 3:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 24, 2023, 9:47 a.m.
    Status: Identified
    Update: Hi there, We are experiencing a delay in processing user imports uploaded via UI on dashboard-03; our team is working on it. The queued data will be cleared within the next couple of hours. Kindly bear with us while we do it. I appreciate your understanding and cooperation in this regard. Please reach out to [email protected] if you have any queries. Thanks, Team MoEngage

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Frequently Asked Questions - MoEngage

Is there a MoEngage outage?
The current status of MoEngage is: Systems Active
Where can I find the official status page of MoEngage?
The official status page for MoEngage is here
How can I get notified if MoEngage is down or experiencing an outage?
To get notified of any status changes to MoEngage, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MoEngage every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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