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Is there an MongoDB outage?

MongoDB status: Systems Active

Last checked: 6 minutes ago

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MongoDB outages and incidents

Outage and incident data over the last 30 days for MongoDB.

There have been 5 outages or incidents for MongoDB in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MongoDB

Outlogger tracks the status of these components for Xero:

MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active
Component Status
MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active

Latest MongoDB outages and incidents.

View the latest incidents for MongoDB and check for official updates:

Updates:

  • Time: Feb. 22, 2024, 3:38 p.m.
    Status: Resolved
    Update: Issue has been identified and resolved
  • Time: Feb. 22, 2024, 11:09 a.m.
    Status: Identified
    Update: Issue has been identified and services are returning to normal.
  • Time: Feb. 22, 2024, 10:52 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 22, 2024, 10:47 a.m.
    Status: Investigating
    Update: Chat support is currently unavailable, please standby while we work on the issue. Atlas clusters are not impacted

Updates:

  • Time: Feb. 22, 2024, 7:09 p.m.
    Status: Resolved
    Update: Users accessing 3rd Party Services in App Services Functions between 2:00PM EST and 4:30PM EST in Mumbai, APAC, and Europe regions may have experienced a higher rate of errors. The cause of the issue has been identified and resolved.

Updates:

  • Time: Feb. 17, 2024, 7:39 a.m.
    Status: Resolved
    Update: Slow response times began around 6:27 UTC and end around 6:47 AM UTC. During this time, users may have experienced issues logging in to cloud.mongodb.com and slow response times from the Atlas Administrative API. Requests for changes to Atlas Clusters including adding new IPs to the Access List experienced short delays in processing. There was no impact to running Atlas Clusters.
  • Time: Feb. 17, 2024, 6:56 a.m.
    Status: Monitoring
    Update: We have identified the issue, stabilized the system and are monitoring the results.
  • Time: Feb. 17, 2024, 6:41 a.m.
    Status: Investigating
    Update: We are investigating reports of slow response times for cloud.mongodb.com. Users may experience difficulties logging in to cloud.mongodb.com, and slow response times from the Atlas Administrative API. Requests for changes to Atlas Clusters including adding new IPs to the Access List may experience a delay in processing. There is no impact to running Atlas Clusters.

Updates:

  • Time: Feb. 16, 2024, 11:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 16, 2024, 11:32 a.m.
    Status: Monitoring
    Update: The remediation has been completed and we are monitoring the results.
  • Time: Feb. 16, 2024, 11:19 a.m.
    Status: Identified
    Update: A small subset of customers using AWS regions may experience delays with operations to their clusters. The issue started at approximately 0120 UTC. The issue has already been identified and a remediation is in progress.

Updates:

  • Time: Feb. 13, 2024, 5:47 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 13, 2024, 2:52 p.m.
    Status: Monitoring
    Update: Atlas Data Federation and Online Archive is back to being operational and stable.
  • Time: Feb. 13, 2024, 2:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring results.
  • Time: Feb. 13, 2024, 2:23 p.m.
    Status: Investigating
    Update: Users of Atlas Data Federation and Online Archive may see increased query latency for some queries.

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Issues Detected

Frequently Asked Questions - MongoDB

Is there a MongoDB outage?
The current status of MongoDB is: Systems Active
Where can I find the official status page of MongoDB?
The official status page for MongoDB is here
How can I get notified if MongoDB is down or experiencing an outage?
To get notified of any status changes to MongoDB, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MongoDB every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does MongoDB do?
Accelerate idea-to-market process with a developer data platform powered by MongoDB, a user-friendly modern database.

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