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Is there an MongoDB outage?

MongoDB status: Systems Active

Last checked: 3 minutes ago

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MongoDB outages and incidents

Outage and incident data over the last 30 days for MongoDB.

There have been 5 outages or incidents for MongoDB in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MongoDB

Outlogger tracks the status of these components for Xero:

MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active
Component Status
MongoDB Atlas App Services and Device Sync Active
MongoDB Atlas Data Federation and Online Archive Active
MongoDB Atlas for Government Active
MongoDB Atlas Stream Processing Active
MongoDB Charts Active
MongoDB Cloud Active
MongoDB Support Portal Active

Latest MongoDB outages and incidents.

View the latest incidents for MongoDB and check for official updates:

Updates:

  • Time: May 2, 2024, 1:26 a.m.
    Status: Resolved
    Update: We have resolved the issue and all systems are operating normally
  • Time: May 2, 2024, 1:16 a.m.
    Status: Monitoring
    Update: We have identified the issue and implemented a fix. Users should experience normal API response times and can access the UI once again. We are actively monitoring to ensure the system remains stable.
  • Time: May 2, 2024, 1 a.m.
    Status: Investigating
    Update: We are seeing degraded performance with our UI and API operations. Users may experience longer page load times as well as delays in responses from API calls. Users attempting to login to Atlas, Cloud Manager, the Support Portal, or University may encounter errors. Customers may experience delays applying updates to their cluster. We are continuing to investigate the issue.
  • Time: May 2, 2024, 12:46 a.m.
    Status: Investigating
    Update: We are seeing degraded performance with our UI and API operations. Users may experience longer page load times as well as delays in responses from API calls. Users attempting to login to Atlas, Cloud Manager, the Support Portal, or University may encounter errors. Customer clusters appear unaffected at this time. We are actively investigating the issue.
  • Time: May 2, 2024, 12:33 a.m.
    Status: Investigating
    Update: We are seeing degraded performance with our UI and API operations. Users may experience longer page load times as well as delays in responses from API calls. We are actively investigating the issue.

Updates:

  • Time: April 25, 2024, 7:58 p.m.
    Status: Resolved
    Update: All billing operations have resumed normal operation. Thank you for your patience.
  • Time: April 24, 2024, 7:57 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue and expect normal billing operation to resume by 11:00am ET on Thursday, April 25, 2024.
  • Time: April 23, 2024, 11:33 p.m.
    Status: Identified
    Update: Atlas is currently experiencing an issue with billing, so daily updates to bills will be delayed. Additionally, any changes to payment methods made on April 23, 2024 between 1:15pm ET and 2:50pm ET may not be visible. Fixes for both are in progress, and normal operation is expected to resume within 24 hours.

Updates:

  • Time: April 23, 2024, 10:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 23, 2024, 6:10 p.m.
    Status: Identified
    Update: We have identified an issue for MongoDB Atlas and Cloud Manager Organizations and Projects created during a certain timeframe will result in "500 Server Error" error pages. We are working to correct this. Cluster health is unaffected.

Updates:

  • Time: April 18, 2024, 10:25 p.m.
    Status: Resolved
    Update: The issue has been fully resolved. Thank you for your patience.
  • Time: April 18, 2024, 9:41 p.m.
    Status: Monitoring
    Update: The issue has been resolved, and the system has returned to normal operations. We are monitoring closely.
  • Time: April 18, 2024, 8:22 p.m.
    Status: Identified
    Update: We have identified the cause of the issue and are actively remediating it.
  • Time: April 18, 2024, 8:16 p.m.
    Status: Investigating
    Update: We are experiencing delays in cluster operations for some Azure clusters. This includes cluster creation, modification, termination and backup. We are actively investigating the issue.

Updates:

  • Time: April 17, 2024, 5:16 p.m.
    Status: Resolved
    Update: The issue has been resolved. Thank you for your patience.
  • Time: April 17, 2024, 4:54 p.m.
    Status: Monitoring
    Update: A fix has been deployed, and we are monitoring. The system is currently behaving as expected.
  • Time: April 17, 2024, 4:09 p.m.
    Status: Identified
    Update: We are experiencing an issue that is causing delays in removing nodes and terminating Azure clusters. We are actively working on the issue and will provide an update shortly.

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Issues Detected

Frequently Asked Questions - MongoDB

Is there a MongoDB outage?
The current status of MongoDB is: Systems Active
Where can I find the official status page of MongoDB?
The official status page for MongoDB is here
How can I get notified if MongoDB is down or experiencing an outage?
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What does MongoDB do?
Accelerate idea-to-market process with a developer data platform powered by MongoDB, a user-friendly modern database.

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