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Is there an Mulesoft outage?

Mulesoft status: Systems Active

Last checked: 1 week, 4 days ago

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Mulesoft outages and incidents

Outage and incident data over the last 30 days for Mulesoft.

There have been 3 outages or incidents for Mulesoft in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mulesoft

Outlogger tracks the status of these components for Xero:

Anypoint Partner Manager v2 Active
DataGraph Active
Dataloader Active
Documentation Active
MuleSoft Composer Active
MuleSoft Help Center Active
MuleSoft Intelligent Document Processing (IDP) Active
MuleSoft RPA Active
Access Management Active
API Analytics Active
API Functional Monitoring Active
API Governance Active
API Manager Active
Audit Log Active
Exchange Active
Runtime Manager Active
Anypoint Monitoring Active
Anypoint Visualizer Active
Insights Active
Telemetry Exporter Active
Traces Active
Anypoint MQ - Admin - us-east-1 Active
Anypoint MQ - Broker - ap-northeast-1 Active
Anypoint MQ - Broker - ap-southeast-1 Active
Anypoint MQ - Broker - ap-southeast-2 Active
Anypoint MQ - Broker - ca-central-1 Active
Anypoint MQ - Broker - eu-west-1 Active
Anypoint MQ - Broker - eu-west-2 Active
Anypoint MQ - Broker - us-east-1 Active
Anypoint MQ - Broker - us-east-2 Active
Anypoint MQ - Broker - us-west-2 Active
Anypoint MQ - Stats - us-east-1 Active
Secrets Manager Active
Security - Edge Active
Tokenization Active
API Community Manager Active
API Experience Hub Active
API Designer Active
Mocking Service Active
Object Store v2 - Service - ap-northeast-1 Active
Object Store v2 - Service - ap-southeast-1 Active
Object Store v2 - Service - ap-southeast-2 Active
Object Store v2 - Service - ca-central-1 Active
Object Store v2 - Service - eu-central-1 Active
Object Store v2 - Service - eu-west-1 Active
Object Store v2 - Service - eu-west-2 Active
Object Store v2 - Service - sa-east-1 Active
Object Store v2 - Service - us-east-1 Active
Object Store v2 - Service - us-east-2 Active
Object Store v2 - Service - us-west-1 Active
Object Store v2 - Service - us-west-2 Active
Object Store v2 - Stats - us-east-1 Active
Log Aggregator Active
Object Store v1 Active
Persistent Queues Active
Runtime Fabric Active
Scheduler Active
Component Status
Anypoint Partner Manager v2 Active
DataGraph Active
Dataloader Active
Documentation Active
MuleSoft Composer Active
MuleSoft Help Center Active
MuleSoft Intelligent Document Processing (IDP) Active
MuleSoft RPA Active
Active
Access Management Active
API Analytics Active
API Functional Monitoring Active
API Governance Active
API Manager Active
Audit Log Active
Exchange Active
Runtime Manager Active
Active
Anypoint Monitoring Active
Anypoint Visualizer Active
Insights Active
Telemetry Exporter Active
Traces Active
Active
Anypoint MQ - Admin - us-east-1 Active
Anypoint MQ - Broker - ap-northeast-1 Active
Anypoint MQ - Broker - ap-southeast-1 Active
Anypoint MQ - Broker - ap-southeast-2 Active
Anypoint MQ - Broker - ca-central-1 Active
Anypoint MQ - Broker - eu-west-1 Active
Anypoint MQ - Broker - eu-west-2 Active
Anypoint MQ - Broker - us-east-1 Active
Anypoint MQ - Broker - us-east-2 Active
Anypoint MQ - Broker - us-west-2 Active
Anypoint MQ - Stats - us-east-1 Active
Active
Secrets Manager Active
Security - Edge Active
Tokenization Active
Active
API Community Manager Active
API Experience Hub Active
Active
API Designer Active
Mocking Service Active
Active
Object Store v2 - Service - ap-northeast-1 Active
Object Store v2 - Service - ap-southeast-1 Active
Object Store v2 - Service - ap-southeast-2 Active
Object Store v2 - Service - ca-central-1 Active
Object Store v2 - Service - eu-central-1 Active
Object Store v2 - Service - eu-west-1 Active
Object Store v2 - Service - eu-west-2 Active
Object Store v2 - Service - sa-east-1 Active
Object Store v2 - Service - us-east-1 Active
Object Store v2 - Service - us-east-2 Active
Object Store v2 - Service - us-west-1 Active
Object Store v2 - Service - us-west-2 Active
Object Store v2 - Stats - us-east-1 Active
Active
Log Aggregator Active
Object Store v1 Active
Persistent Queues Active
Runtime Fabric Active
Scheduler Active

Latest Mulesoft outages and incidents.

View the latest incidents for Mulesoft and check for official updates:

Updates:

  • Time: Aug. 8, 2024, 10:25 a.m.
    Status: Resolved
    Update: A workaround has been put in place KB CH2.0 | RTF | Deployment of a Mule application on Runtime 4.6.6:4 and Java17 to address the issue and handle any in-coming Customer escalations - https://help.salesforce.com/s/articleView?id=002520703&type=1
  • Time: Aug. 8, 2024, 9:27 a.m.
    Status: Identified
    Update: Engineers are still working on deploying the fix.
  • Time: Aug. 8, 2024, 8:23 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 8, 2024, 7:23 a.m.
    Status: Investigating
    Update: We continue to investigate the issue; we are glad to report that the blast radius is limited to only Customers that manually upgrade to the new Runtime v4.6.6:4
  • Time: Aug. 8, 2024, 6:21 a.m.
    Status: Investigating
    Update: We are investigating an issue where some US Prod Customers are observing deployment failures failure with LTS Runtime 4.6.6:4 and java17 on CloudHub 2.0, Engineering teams are investigating and will provide more information as soon as we can.

Updates:

  • Time: Aug. 5, 2024, 12:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 5, 2024, 12:52 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 5, 2024, 12:39 a.m.
    Status: Investigating
    Update: We’re currently examining the issue and implementing additional steps to troubleshoot. We’ll provide an update in 60 minutes or sooner if we gather more information.
  • Time: Aug. 4, 2024, 11:39 p.m.
    Status: Investigating
    Update: We’re investigating the cause of the issue. We will provide an update in 60 minutes or sooner if we have more information.
  • Time: Aug. 4, 2024, 10:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 4, 2024, 9:35 p.m.
    Status: Investigating
    Update: We’re investigating the cause of the issue. We will provide an update in 60 minutes or sooner if we have more information.
  • Time: Aug. 4, 2024, 8:37 p.m.
    Status: Investigating
    Update: We are aware of an issue that may impact you and are currently working on a solution to resolve user impact. Customers may not be able to deploy new message flows, redeploy existing message flows or upgrade runtime application templates of the environment.. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

Updates:

  • Time: July 29, 2024, 5:08 a.m.
    Status: Resolved
    Update: As of 21:43 PT (4:43 UTC) the issue has been resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Our team has worked diligently to address and mitigate the situation to ensure the stability and reliability of our services.
  • Time: July 29, 2024, 4:35 a.m.
    Status: Monitoring
    Update: We have completed all required work streams and implemented a fix. Monitoring and validation of stability and performance levels have now begun. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
  • Time: July 29, 2024, 4:04 a.m.
    Status: Investigating
    Update: We are investigating an issue on which customers might not be able to login to our help center

Updates:

  • Time: July 18, 2024, 2:55 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2024, 1:46 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 18, 2024, 1:14 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: July 18, 2024, 1:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 18, 2024, 12:27 p.m.
    Status: Investigating
    Update: We are aware of a service disruption that may impact you and are currently working on a solution to resolve user impact. During a service disruption, end users may not be able to access the service. We’ll provide an update in 60 minutes or sooner if additional information becomes available.

Updates:

  • Time: July 25, 2024, 10:51 p.m.
    Status: Postmortem
    Update: _Our commitment to you:_ _We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible._ _Root Cause Analysis Document Link:_ [_MuleSoft - Customers were unable to access CloudHub applications in Runtime Manager and APIs - July 17, 18, 2024_](https://help.salesforce.com/s/articleView?id=002466350&type=1) _If you have additional questions or need further support, please open a case with Support via the Help portal._
  • Time: July 17, 2024, 7:54 p.m.
    Status: Resolved
    Update: Between 11:54 PT (18:54 UTC) and 12:08 PT (19:08 UTC) CloudHub 1.0 customers may have experienced issues while attempting to manage their applications, also between 11:55 PT (18:55 UTC) and 12:14 PT (19:08 UTC) API Manager customers weren't able to deploy APIs to CloudHub 1.0 and status of APIs deployed to CloudHub 1.0 were not visible. We’ve confirmed that the solution implemented to mitigate the issue causing the disruption was successful. Engineers have observed that the services are now stable and have declared the issue resolved. Customers should no longer see any impact. We will perform a full investigation of the issue, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future. We apologize for how you and your business may have been affected by this incident.
  • Time: July 17, 2024, 7:41 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 17, 2024, 7:38 p.m.
    Status: Monitoring
    Update: Starting 11:54 PT (18:54 UTC) Customers might experience issues while trying to manage CloudHub 1.0 applications, services returned to normal at 12:08 PT (19:08 UTC) we are monitoring the stability of our systems.

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Frequently Asked Questions - Mulesoft

Is there a Mulesoft outage?
The current status of Mulesoft is: Systems Active
Where can I find the official status page of Mulesoft?
The official status page for Mulesoft is here
How can I get notified if Mulesoft is down or experiencing an outage?
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