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Is there an Mulesoft outage?

Mulesoft status: Systems Active

Last checked: 1 week, 5 days ago

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Mulesoft outages and incidents

Outage and incident data over the last 30 days for Mulesoft.

There have been 3 outages or incidents for Mulesoft in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Mulesoft

Outlogger tracks the status of these components for Xero:

Anypoint Partner Manager v2 Active
DataGraph Active
Dataloader Active
Documentation Active
MuleSoft Composer Active
MuleSoft Help Center Active
MuleSoft Intelligent Document Processing (IDP) Active
MuleSoft RPA Active
Access Management Active
API Analytics Active
API Functional Monitoring Active
API Governance Active
API Manager Active
Audit Log Active
Exchange Active
Runtime Manager Active
Anypoint Monitoring Active
Anypoint Visualizer Active
Insights Active
Telemetry Exporter Active
Traces Active
Anypoint MQ - Admin - us-east-1 Active
Anypoint MQ - Broker - ap-northeast-1 Active
Anypoint MQ - Broker - ap-southeast-1 Active
Anypoint MQ - Broker - ap-southeast-2 Active
Anypoint MQ - Broker - ca-central-1 Active
Anypoint MQ - Broker - eu-west-1 Active
Anypoint MQ - Broker - eu-west-2 Active
Anypoint MQ - Broker - us-east-1 Active
Anypoint MQ - Broker - us-east-2 Active
Anypoint MQ - Broker - us-west-2 Active
Anypoint MQ - Stats - us-east-1 Active
Secrets Manager Active
Security - Edge Active
Tokenization Active
API Community Manager Active
API Experience Hub Active
API Designer Active
Mocking Service Active
Object Store v2 - Service - ap-northeast-1 Active
Object Store v2 - Service - ap-southeast-1 Active
Object Store v2 - Service - ap-southeast-2 Active
Object Store v2 - Service - ca-central-1 Active
Object Store v2 - Service - eu-central-1 Active
Object Store v2 - Service - eu-west-1 Active
Object Store v2 - Service - eu-west-2 Active
Object Store v2 - Service - sa-east-1 Active
Object Store v2 - Service - us-east-1 Active
Object Store v2 - Service - us-east-2 Active
Object Store v2 - Service - us-west-1 Active
Object Store v2 - Service - us-west-2 Active
Object Store v2 - Stats - us-east-1 Active
Log Aggregator Active
Object Store v1 Active
Persistent Queues Active
Runtime Fabric Active
Scheduler Active
Component Status
Anypoint Partner Manager v2 Active
DataGraph Active
Dataloader Active
Documentation Active
MuleSoft Composer Active
MuleSoft Help Center Active
MuleSoft Intelligent Document Processing (IDP) Active
MuleSoft RPA Active
Active
Access Management Active
API Analytics Active
API Functional Monitoring Active
API Governance Active
API Manager Active
Audit Log Active
Exchange Active
Runtime Manager Active
Active
Anypoint Monitoring Active
Anypoint Visualizer Active
Insights Active
Telemetry Exporter Active
Traces Active
Active
Anypoint MQ - Admin - us-east-1 Active
Anypoint MQ - Broker - ap-northeast-1 Active
Anypoint MQ - Broker - ap-southeast-1 Active
Anypoint MQ - Broker - ap-southeast-2 Active
Anypoint MQ - Broker - ca-central-1 Active
Anypoint MQ - Broker - eu-west-1 Active
Anypoint MQ - Broker - eu-west-2 Active
Anypoint MQ - Broker - us-east-1 Active
Anypoint MQ - Broker - us-east-2 Active
Anypoint MQ - Broker - us-west-2 Active
Anypoint MQ - Stats - us-east-1 Active
Active
Secrets Manager Active
Security - Edge Active
Tokenization Active
Active
API Community Manager Active
API Experience Hub Active
Active
API Designer Active
Mocking Service Active
Active
Object Store v2 - Service - ap-northeast-1 Active
Object Store v2 - Service - ap-southeast-1 Active
Object Store v2 - Service - ap-southeast-2 Active
Object Store v2 - Service - ca-central-1 Active
Object Store v2 - Service - eu-central-1 Active
Object Store v2 - Service - eu-west-1 Active
Object Store v2 - Service - eu-west-2 Active
Object Store v2 - Service - sa-east-1 Active
Object Store v2 - Service - us-east-1 Active
Object Store v2 - Service - us-east-2 Active
Object Store v2 - Service - us-west-1 Active
Object Store v2 - Service - us-west-2 Active
Object Store v2 - Stats - us-east-1 Active
Active
Log Aggregator Active
Object Store v1 Active
Persistent Queues Active
Runtime Fabric Active
Scheduler Active

Latest Mulesoft outages and incidents.

View the latest incidents for Mulesoft and check for official updates:

Updates:

  • Time: May 22, 2024, 12:54 p.m.
    Status: Postmortem
    Update: _We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible._ _Root Cause Analysis Document Link:_ [_RCA: MuleSoft Access Management Performance Degradation in US Region - Friday, May 10, 2024_](https://help.salesforce.com/s/articleView?id=001934898&type=1) _If you have additional questions or need further support, please open a case with Support via the Help portal._
  • Time: May 11, 2024, 10:32 a.m.
    Status: Resolved
    Update: We have successfully mitigated the issue, and we don't have active impact, all MuleSoft services are fully operational, MuleSoft engineering is working on a permanent fix to ensure this issue is permanently resolved.
  • Time: May 11, 2024, 6:07 a.m.
    Status: Identified
    Update: We continue to work towards resolution.
  • Time: May 11, 2024, 3:55 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 11, 2024, 1:35 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 11, 2024, 1:32 a.m.
    Status: Investigating
    Update: Customers will experience 503 erros while using the MuleSoft Anypoint, Exchange & Composer platforms. Our engineering teams are investigating and putting measures in place to reduce the impact/resolve the issue.
  • Time: May 11, 2024, 12:47 a.m.
    Status: Investigating
    Update: Customers will experience 400 errors while using the Anypoint platform . Our teams are investigating.

Updates:

  • Time: May 2, 2024, 8:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 2, 2024, 8:27 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 2, 2024, 7:15 p.m.
    Status: Identified
    Update: Customers may experience an error deleting business groups in Access Management. We have identified a fix for this issue and are working on implementing it.

Updates:

  • Time: May 2, 2024, 2:19 p.m.
    Status: Resolved
    Update: As of 06:52, API Analytics is working normally. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Our team has worked diligently to address and mitigate the situation to ensure the stability and reliability of our services.
  • Time: May 2, 2024, 12:20 p.m.
    Status: Monitoring
    Update: We have seen full recovery in API Manager, Exchange and Scheduler. API Analytics continues trending towards full recovery. Our teams continue to monitor.
  • Time: May 2, 2024, 11:02 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 2, 2024, 10:40 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 2, 2024, 10:32 a.m.
    Status: Identified
    Update: We continue to observe degraded conditions in several platform features: - API Manager may display errors or slowness - API Analytics may be delayed or display a blank page when fetching reports - CloudHub 2 schedulers may not be displayed correctly, running of schedules not impacted - Exchange may display errors or slowness Our engineering team continues to work on resolving this issue.
  • Time: May 2, 2024, 10:18 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 2, 2024, 10:18 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 2, 2024, 9:58 a.m.
    Status: Investigating
    Update: Customers may experience errors or delays while using API Manager and API Analytics. Our teams are investigating.

Updates:

  • Time: April 30, 2024, 9:53 a.m.
    Status: Resolved
    Update: As of 2:01 AM PDT the issue has been resolved. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout this process. Our team has worked diligently to address and mitigate the situation to ensure the stability and reliability of our services.
  • Time: April 30, 2024, 8:27 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 30, 2024, 8:25 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 30, 2024, 8:08 a.m.
    Status: Identified
    Update: We have identified the initial cause of this impact and have applied a remediation. We are currently working to identify and address
  • Time: April 30, 2024, 7:38 a.m.
    Status: Investigating
    Update: Customers may experience performance degradation and errors while using API Manager, API Analytics, and Exchange. Our teams are investigating.

Updates:

  • Time: May 10, 2024, 10:58 p.m.
    Status: Postmortem
    Update: _Our commitment to you:_ _We sincerely apologize for the impact this issue caused you and your business. It is our goal to provide world-class service to our customers, and we are continuously assessing and improving our tools, processes, and architecture to provide our customers with the best service possible._ _Root Cause Analysis Document Link:_ [_RCA: MuleSoft - API Manager Performance Degradation in US Region - Monday, April 29, 2024_](https://help.salesforce.com/s/articleView?id=001862269&type=1) _If you have additional questions or need further support, please open a case with Support via the Help portal._
  • Time: April 30, 2024, 1:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 29, 2024, 10:05 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any additional issues. All services have recovered, but there is a lag in Analytics data while the backlog is being processes
  • Time: April 29, 2024, 9:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 29, 2024, 7:59 p.m.
    Status: Identified
    Update: We have identified a mitigation strategy for the issue currently impacting our products, and our engineers are actively implementing these measures. We are committed to restoring full functionality as swiftly as possible and will provide further updates as they become available. Thank you for your patience and understanding during this time.
  • Time: April 29, 2024, 6:50 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 6:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 6:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 6:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 5:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 4:44 p.m.
    Status: Investigating
    Update: Customers may experience errors while using the following features: - API Manager may return errors or be slow to respond - Policies not accessible in the API Manager UI - Exchange REST-API for publishing assets may fail, search experience degraded - Runtime Schedulers are not accessible Engineering teams are investigating and putting measures in place to reduce the impact/resolve the issue.
  • Time: April 29, 2024, 3:11 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: April 29, 2024, 2:53 p.m.
    Status: Investigating
    Update: Customers may experience performance degradation and errors while using API Manager and Exchange. Our teams are investigating.

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Frequently Asked Questions - Mulesoft

Is there a Mulesoft outage?
The current status of Mulesoft is: Systems Active
Where can I find the official status page of Mulesoft?
The official status page for Mulesoft is here
How can I get notified if Mulesoft is down or experiencing an outage?
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