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Is there an MyCase - Public outage?

MyCase - Public status: Systems Active

Last checked: 9 minutes ago

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MyCase - Public outages and incidents

Outage and incident data over the last 30 days for MyCase - Public.

There have been 1 outages or incidents for MyCase - Public in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MyCase - Public

Outlogger tracks the status of these components for Xero:

Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active
Component Status
Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active

Latest MyCase - Public outages and incidents.

View the latest incidents for MyCase - Public and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 10:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 19, 2024, 6:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 19, 2024, 6:08 p.m.
    Status: Investigating
    Update: Some users are experiencing errors when trying to log in to their MyCase account. While we investigate and fix the issue, this login page will work successfully: https://auth.mycase.com/login_sessions/new?client_id=tCEM8hNY7GaC2c8P&response_type=code

Updates:

  • Time: Aug. 15, 2024, 7:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2024, 7:22 p.m.
    Status: Monitoring
    Update: We are seeing a recovery in our data center provider and MyCase service appears to be restored. We will continue to monitor to ensure resolution.
  • Time: Aug. 15, 2024, 7:19 p.m.
    Status: Monitoring
    Update: We are seeing a recovery in our data center provider and MyCase service appears to be restored. We will continue to monitor to ensure resolution.
  • Time: Aug. 15, 2024, 6:58 p.m.
    Status: Identified
    Update: We are seeing a recovery in our data center provider and will continue to monitor.
  • Time: Aug. 15, 2024, 6:35 p.m.
    Status: Investigating
    Update: We are currently investigating a potential issue with our data center provider and will provide updates as soon as possible

Updates:

  • Time: May 31, 2024, 9:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 31, 2024, 9:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 31, 2024, 8:51 p.m.
    Status: Identified
    Update: We are identifying additional solutions and will continue to implement and monitor until the issue is fully resolved.
  • Time: May 31, 2024, 7:35 p.m.
    Status: Identified
    Update: We continue to see degraded performance that may cause intermittent slowness or 500 errors. We are continuing to work on the resolution.
  • Time: May 31, 2024, 7:05 p.m.
    Status: Monitoring
    Update: The fix has resolved the primary issues and we are continuing to monitor to ensure full resolution.
  • Time: May 31, 2024, 6:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 31, 2024, 5:52 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 31, 2024, 5:49 p.m.
    Status: Investigating
    Update: We are currently investigating a service interruption with LawPay Payments. This may affect your ability to record payments in MyCase if you are using the LawPay integration. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes.

Updates:

  • Time: May 31, 2024, 9:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 31, 2024, 9:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 31, 2024, 8:51 p.m.
    Status: Identified
    Update: We are identifying additional solutions and will continue to implement and monitor until the issue is fully resolved.
  • Time: May 31, 2024, 7:35 p.m.
    Status: Identified
    Update: We continue to see degraded performance that may cause intermittent slowness or 500 errors. We are continuing to work on the resolution.
  • Time: May 31, 2024, 7:05 p.m.
    Status: Monitoring
    Update: The fix has resolved the primary issues and we are continuing to monitor to ensure full resolution.
  • Time: May 31, 2024, 6:01 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 31, 2024, 5:52 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 31, 2024, 5:49 p.m.
    Status: Investigating
    Update: We are currently investigating a service interruption with LawPay Payments. This may affect your ability to record payments in MyCase if you are using the LawPay integration. We are working to resolve this issue as quickly as possible and will provide updates every 30 minutes.

Updates:

  • Time: April 22, 2024, 8:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2024, 8:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 22, 2024, 7:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 22, 2024, 7:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 22, 2024, 7:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 22, 2024, 7:43 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 22, 2024, 7:37 p.m.
    Status: Investigating
    Update: MyCase is currently experiencing degraded performance of the Search feature, resulting in general system slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page, and we will provide an update shortly.
  • Time: April 22, 2024, 7:37 p.m.
    Status: Investigating
    Update: MyCase is currently experiencing degraded performance of the Search feature, resulting in general system slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page, and we will provide an update shortly.

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Frequently Asked Questions - MyCase - Public

Is there a MyCase - Public outage?
The current status of MyCase - Public is: Systems Active
Where can I find the official status page of MyCase - Public?
The official status page for MyCase - Public is here
How can I get notified if MyCase - Public is down or experiencing an outage?
To get notified of any status changes to MyCase - Public, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MyCase - Public every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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