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Is there an Namely Site outage?

Namely Site status: Systems Active

Last checked: 4 minutes ago

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Namely Site outages and incidents

Outage and incident data over the last 30 days for Namely Site.

There have been 0 outages or incidents for Namely Site in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Namely Site

Outlogger tracks the status of these components for Xero:

Namely Services Active
Component Status
Namely Services Active

Latest Namely Site outages and incidents.

View the latest incidents for Namely Site and check for official updates:

Updates:

  • Time: Aug. 4, 2021, 4:01 p.m.
    Status: Resolved
    Update: The incident has been resolved and site behavior should resume as expected.
  • Time: Aug. 4, 2021, 3:27 p.m.
    Status: Monitoring
    Update: We are monitoring degraded performance within Namely Payroll. If you experience session timeouts or lag during calculations, please try again.

Updates:

  • Time: Aug. 2, 2021, 4:37 p.m.
    Status: Resolved
    Update: The incident has been resolved and site behavior should resume as expected.
  • Time: Aug. 2, 2021, 3:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 2, 2021, 3:15 p.m.
    Status: Investigating
    Update: We are currently investigating reports of degraded performance in Namely, where certain users are experiencing slowness or a session timeout. We will provide an update shortly.

Updates:

  • Time: July 22, 2021, 6:11 p.m.
    Status: Resolved
    Update: We have received confirmation that this issue has been fully resolved, and system behavior is back to normal.
  • Time: July 22, 2021, 4:41 p.m.
    Status: Investigating
    Update: We are receiving reports that the Help Community is not loading for certain users. This appears to be a problem on Salesforce's end, and we are awaiting updates. Our phone lines are unaffected, so, if you have an urgent issue and need help from our Service team, please call us at 1-888-​757-4804.

Updates:

  • Time: June 17, 2021, 1:26 p.m.
    Status: Resolved
    Update: This incident has been resolved, and system behavior has returned to normal.
  • Time: June 17, 2021, 1:22 p.m.
    Status: Monitoring
    Update: Our team is currently monitoring, but login behavior via Google Login is returning to normal.
  • Time: June 17, 2021, 12:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate the cause of the issue. Other related integrations may also be affected.
  • Time: June 17, 2021, 12:18 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Google Login.

Updates:

  • Time: June 9, 2021, 9:02 p.m.
    Status: Resolved
    Update: We have received confirmation that this issue has been fully resolved, and system behavior is back to normal.
  • Time: June 9, 2021, 5:47 p.m.
    Status: Monitoring
    Update: Salesforce continues to work on the issue, but the Namely team is seeing that system behavior in the Help Community is returning to normal. While we monitor the situation and await final resolution from Salesforce, please feel free to call our Service team at 1-888-757-4804 if you have any trouble submitting a case via the Help Community.
  • Time: June 9, 2021, 3:54 p.m.
    Status: Identified
    Update: Salesforce is working to resolve an issue on their side that is causing Help Community login/loading issues for users. We will update as soon as we get more information from the Salesforce team. Our phone lines are unaffected, so, if you have an urgent issue and need help from our Service team, please call us at 1-888-​757-4804.
  • Time: June 9, 2021, 3:30 p.m.
    Status: Investigating
    Update: We are receiving reports that the Help Community is not loading or loading slowly for certain users. This appears to be a problem on Salesforce's end, and we are awaiting updates/guidance. Our phone lines are unaffected, so, if you have an urgent issue and need help from our Service team, please call us at 1-888-​757-4804.

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Frequently Asked Questions - Namely Site

Is there a Namely Site outage?
The current status of Namely Site is: Systems Active
Where can I find the official status page of Namely Site?
The official status page for Namely Site is here
How can I get notified if Namely Site is down or experiencing an outage?
To get notified of any status changes to Namely Site, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Namely Site every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Namely Site do?
Streamline HR tasks with our comprehensive software. Manage payroll, compliance, benefits, and analytics all in one place to maximize business potential.

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