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Is there an New Relic outage?

New Relic status: Systems Active

Last checked: 7 minutes ago

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New Relic outages and incidents

Outage and incident data over the last 30 days for New Relic.

There have been 3 outages or incidents for New Relic in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for New Relic

Outlogger tracks the status of these components for Xero:

isNewUser Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active
Component Status
isNewUser Active
Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active

Latest New Relic outages and incidents.

View the latest incidents for New Relic and check for official updates:

Updates:

  • Time: June 29, 2023, 3:54 p.m.
    Status: Resolved
    Update: Between 15:18 UTC and 15:37 UTC on June 29th, some customers in the US region may have experienced delayed issue creation and updates. Alert notifications may have been delayed for impacted customers.
  • Time: June 29, 2023, 3:37 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: June 18, 2023, 9:39 p.m.
    Status: Resolved
    Update: Between 19:59 UTC and 21:25 UTC on June 18th, some customers in the US region may have experienced delays for APM, Mobile, and Browser data. Alert notifications may have also been impacted for some customers.
  • Time: June 18, 2023, 9:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 18, 2023, 9:28 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 18, 2023, 9:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 18, 2023, 8:46 p.m.
    Status: Investigating
    Update: We are investigating an issue that may cause delays for APM, Mobile, and Browser data visibility within the US region. Alert notifications may also be impacted for some customers.

Updates:

  • Time: June 18, 2023, 12:56 a.m.
    Status: Resolved
    Update: Between 23:30 UTC June 17 and 00:20 UTC June 18, some customers in the EU region may have experienced data ingest delays for all features.   We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: June 18, 2023, 12:18 a.m.
    Status: Investigating
    Update: We are investigating an issue that may impact data ingest for all features for customer accounts in the EU region
  • Time: June 18, 2023, 12:01 a.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: June 12, 2023, 5:22 p.m.
    Status: Resolved
    Update: Between 16:03 UTC - 16:33 UTC, some customers in the US region may have experienced missing alert notifications and errors when navigating the Alert Conditions & Policies UI. We have identified and reverted a contributing network change which has resolved the service interruption. Affected products have returned to their normal operation.
  • Time: June 12, 2023, 5:02 p.m.
    Status: Monitoring
    Update: We've identified and reverted a contributing network configuration update causing some customers in the US region to experience missing alert notifications and errors when viewing the Alert Conditions & Policies UI. Customers may be seeing recovery at this time. We are continuing to monitor the performance of impacted services.
  • Time: June 12, 2023, 4:41 p.m.
    Status: Identified
    Update: Some customers in the US region may be experiencing missing alert notifications and errors when navigating to the Alerts Conditions & Policies UI. Customers may begin seeing recovery of affected services at this time.
  • Time: June 12, 2023, 4:35 p.m.
    Status: Investigating
    Update: Some customers in the US region may be experiencing missing alert notifications. We are investigating and will provide updates as they become available.
  • Time: June 12, 2023, 4:27 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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Frequently Asked Questions - New Relic

Is there a New Relic outage?
The current status of New Relic is: Systems Active
Where can I find the official status page of New Relic?
The official status page for New Relic is here
How can I get notified if New Relic is down or experiencing an outage?
To get notified of any status changes to New Relic, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of New Relic every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does New Relic do?
New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve their entire stack. Sign up for free, no credit card required.