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Is there an New Relic outage?

New Relic status: Systems Active

Last checked: now

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New Relic outages and incidents

Outage and incident data over the last 30 days for New Relic.

There have been 3 outages or incidents for New Relic in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for New Relic

Outlogger tracks the status of these components for Xero:

isNewUser Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active
Component Status
isNewUser Active
Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active

Latest New Relic outages and incidents.

View the latest incidents for New Relic and check for official updates:

Updates:

  • Time: July 11, 2023, 1:25 a.m.
    Status: Resolved
    Update: Between 22:02 UTC July 10th and 00:42 UTC July 11th, some customers in the US region may have experienced alert violations not opening and closing as expected, leading to delayed or missing alert notifications. We've resolved this service interruption and affected services have returned to normal operation.
  • Time: July 10, 2023, 11:35 p.m.
    Status: Monitoring
    Update: Customers in the US region may notice recovery for affected services at this time. We're continuing to monitor as services return to normal operation and will continue to provide updates as they become available.
  • Time: July 10, 2023, 11:05 p.m.
    Status: Investigating
    Update: Some customers in the US region may experience alert violations and incidents intermittently failing to open or close as expected. Impacted customers may additionally experience missing alert notifications. We're investigating and will provide updates as they become available.
  • Time: July 10, 2023, 10:56 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: July 5, 2023, 3:40 a.m.
    Status: Resolved
    Update: Between 1:22 UTC and 3:39 UTC on July 5, some customers in the US region may have experienced a lag in Mobile crash data visibility. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: July 5, 2023, 2:57 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 5, 2023, 2:24 a.m.
    Status: Identified
    Update: We have identified and are working to resolve delays for a small percentage of customer's Mobile crash data visibility for accounts in the US region.

Updates:

  • Time: July 2, 2023, 3:45 p.m.
    Status: Resolved
    Update: Between 15:04 UTC and 15:30 UTC on July 2nd 2023, some customers in the US region may have experienced delays in Alert notifications. Alert notifications have returned to normal operation
  • Time: July 2, 2023, 3:34 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: July 1, 2023, 11:45 p.m.
    Status: Resolved
    Update: Between 20:17 UTC and 23:14 UTC on July 1, some customers in the US region may have experienced issues viewing and querying data. Alert notifications may have been delayed or missing for impacted customers. We investigated and resolved an interruption with our cloud provider.
  • Time: July 1, 2023, 10:52 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 1, 2023, 10:42 p.m.
    Status: Investigating
    Update: New Relic teams are continuing to work with our cloud provider, as well as investigating opportunities to mitigate or reduce impact for our customers. Some customers in the US region may be experiencing issues viewing and querying data, as well as delayed or missing alert notifications.
  • Time: July 1, 2023, 9:54 p.m.
    Status: Investigating
    Update: We are investigating a potential interruption with one of our cloud providers. Some customers in the US region may be experiencing issues viewing and querying data. Alert notifications may be missing or delayed for impacted accounts.
  • Time: July 1, 2023, 9:32 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 30, 2023, 9:39 p.m.
    Status: Resolved
    Update: Between 15:38 UTC and 19:56 UTC on June 30th, some customers in the US region may have experienced issues viewing and querying data. Alert notifications may have been delayed or missing for impacted customers.
  • Time: June 30, 2023, 7:56 p.m.
    Status: Monitoring
    Update: Data ingest, processing, and alert notifications have returned to normal operation. We are monitoring for stability of the environment.
  • Time: June 30, 2023, 7:33 p.m.
    Status: Identified
    Update: We are continuing to see recovery of impacted services.
  • Time: June 30, 2023, 6:28 p.m.
    Status: Identified
    Update: We are continuing to work on restoring impacted services. Customers may begin to see improvements in data visibility and delayed alerts, we will update again once all services have returned to normal operation.
  • Time: June 30, 2023, 5:58 p.m.
    Status: Identified
    Update: We are working with our cloud provider to expedite recovery of impacted services. Customers in the US region may be experiencing issues viewing and querying data, as well as delayed or missing alert notifications.
  • Time: June 30, 2023, 5:03 p.m.
    Status: Identified
    Update: Our cloud provider is actively working on restoring impacted services. New Relic teams are continuing to investigate opportunities to mitigate or reduce impact for our customers. Customers in the US region may be experiencing issues viewing and querying data, as well as delayed or missing alert notifications.
  • Time: June 30, 2023, 4:34 p.m.
    Status: Identified
    Update: We have confirmed an interruption with our cloud provider and our teams are investigating various mitigation efforts.
  • Time: June 30, 2023, 4:18 p.m.
    Status: Investigating
    Update: We are investigating a potential interruption with one of our cloud providers. Customers in the US region may be experiencing issues viewing and querying data. Alert notifications may be missing or delayed.
  • Time: June 30, 2023, 3:57 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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Frequently Asked Questions - New Relic

Is there a New Relic outage?
The current status of New Relic is: Systems Active
Where can I find the official status page of New Relic?
The official status page for New Relic is here
How can I get notified if New Relic is down or experiencing an outage?
To get notified of any status changes to New Relic, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of New Relic every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does New Relic do?
New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve their entire stack. Sign up for free, no credit card required.

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