Company Logo

Is there an New Relic outage?

New Relic status: Systems Active

Last checked: 7 minutes ago

Get notified about any outages, downtime or incidents for New Relic and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

New Relic outages and incidents

Outage and incident data over the last 30 days for New Relic.

There have been 3 outages or incidents for New Relic in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for New Relic

Outlogger tracks the status of these components for Xero:

isNewUser Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active
Component Status
isNewUser Active
Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active

Latest New Relic outages and incidents.

View the latest incidents for New Relic and check for official updates:

Updates:

  • Time: Jan. 8, 2024, 8:38 p.m.
    Status: Resolved
    Update: Between 19:17 UTC and 20:37 UTC on January 8th, some customers in the US region may have experienced delays for multiple data types in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, notifications for affected data were temporarily suppressed during this time.
  • Time: Jan. 8, 2024, 8:32 p.m.
    Status: Monitoring
    Update: Data and alert processing has largely recovered for customers in the US region. Some customers may still be experiencing delays for infrastructure metric data only at this time, as well as delayed or missing alert notifications for this data.
  • Time: Jan. 8, 2024, 8:09 p.m.
    Status: Investigating
    Update: We are continuing to investigate issues contributing to data and alerts delays. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
  • Time: Jan. 8, 2024, 7:38 p.m.
    Status: Investigating
    Update: Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
  • Time: Jan. 8, 2024, 7:35 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Dec. 5, 2023, 10:48 p.m.
    Status: Resolved
    Update: Between 15:23 UTC and 22:07 UTC on December 5th, some customers in the EU region may have experienced errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time data. To prevent our customers from receiving a high volume of false positive alert notifications, we temporarily suppressed notifications for affected data intermittently during this timeframe. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Dec. 5, 2023, 10:08 p.m.
    Status: Monitoring
    Update: Our teams are continuing to investigate issues with data ingest for multiple data types. Some customers in the EU region may experience intermittent errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time data. We are seeing recovery of affected services at this time and have disabled alert notification suppression as a result. We're monitoring as services recover and will provide an additional update once we've fully validated that all affected services have returned to normal operation.
  • Time: Dec. 5, 2023, 9:28 p.m.
    Status: Investigating
    Update: Our teams are continuing to investigate issues with data ingest for multiple data types. Some customers in the EU region may experience intermittent errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data. Updates for this interruption are suspended for one hour pending significant change in status as our teams continue their investigation.
  • Time: Dec. 5, 2023, 8:28 p.m.
    Status: Investigating
    Update: Customers may continue to see improvement of impacted services as we work to investigate issues impacting ingested infrastructure data in the EU region. To prevent our customers from receiving a high volume of false positive alert notifications, notifications for impacted data will remain temporarily suppressed. Updates for this interruption are suspended for one hour pending significant change in status as our teams continue their investigation.
  • Time: Dec. 5, 2023, 7:15 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue with data ingest for infrastructure data. Updates for this interruption are suspended for one hour pending significant change in status as our teams continue their investigation. Some customers in the EU region may continue to experience errors when sending infrastructure data to New Relic, issues viewing real time infrastructure data, and delayed or missing alert notifications related to real time infrastructure data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
  • Time: Dec. 5, 2023, 6:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue with data ingest for infrastructure data. Some customers in the EU region may experience errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time infrastructure data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data. Customers may continue to see improvement as we work to recover impacted services.
  • Time: Dec. 5, 2023, 6 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue with data ingest for infrastructure data. Some customers in the EU region may experience errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time infrastructure data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
  • Time: Dec. 5, 2023, 5:28 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue with data ingest for multiple data types. Some customers in the EU region may experience errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data. Infrastructure and metric data remain impacted, but customers may now see recovery for all other ingested data types.
  • Time: Dec. 5, 2023, 5:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue with data ingest for multiple data types. Some customers in the EU region may experience errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data. Some customers may begin seeing the recovery of impacted services as we continue working to resolve this interruption.
  • Time: Dec. 5, 2023, 4:40 p.m.
    Status: Investigating
    Update: We are continuing to investigate an issue with data ingest for multiple data types. Some customers in the EU region may experience errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.
  • Time: Dec. 5, 2023, 4:09 p.m.
    Status: Investigating
    Update: We are investigating an issue with data ingest for multiple data types. Some customers in the EU region may experience errors when sending data to New Relic, issues viewing real time data, and delayed or missing alert notifications related to real time data.
  • Time: Dec. 5, 2023, 4:03 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Nov. 8, 2023, 5:03 p.m.
    Status: Resolved
    Update: Between 16:05 UTC and 16:47 UTC on November 8th, some customers in the EU region as well as a small percentage of US customers may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this interruption and the above services have returned to normal operation.
  • Time: Nov. 8, 2023, 4:52 p.m.
    Status: Investigating
    Update: We are investigating an issue affecting data ingest for all data types. Some customers in the EU region as well as a small percentage of US customers may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

Updates:

  • Time: Nov. 8, 2023, 5:13 a.m.
    Status: Resolved
    Update: Between 04:15 UTC and 04:20 UTC on November 8, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this interruption and the above services have returned to normal operation.
  • Time: Nov. 8, 2023, 5:08 a.m.
    Status: Identified
    Update: Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

Updates:

  • Time: Nov. 6, 2023, 9:05 p.m.
    Status: Resolved
    Update: Between 20:05 UTC and 21:02 UTC on November 6th, some customers in the US region may have experienced delayed or missing alert notifications related for all data types. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Check the status of similar companies and alternatives to New Relic

Smartsheet
Smartsheet

Systems Active

ESS (Public)
ESS (Public)

Systems Active

ESS (Public)
ESS (Public)

Systems Active

Cloudera
Cloudera

Systems Active

Boomi
Boomi

Systems Active

AppsFlyer
AppsFlyer

Systems Active

Imperva
Imperva

Systems Active

Bazaarvoice
Bazaarvoice

Issues Detected

Optimizely
Optimizely

Systems Active

Electric
Electric

Systems Active

ABBYY
ABBYY

Issues Detected

Housecall Pro
Housecall Pro

Systems Active

Frequently Asked Questions - New Relic

Is there a New Relic outage?
The current status of New Relic is: Systems Active
Where can I find the official status page of New Relic?
The official status page for New Relic is here
How can I get notified if New Relic is down or experiencing an outage?
To get notified of any status changes to New Relic, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of New Relic every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does New Relic do?
New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve their entire stack. Sign up for free, no credit card required.