Company Logo

Is there an New Relic outage?

New Relic status: Systems Active

Last checked: 9 minutes ago

Get notified about any outages, downtime or incidents for New Relic and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

New Relic outages and incidents

Outage and incident data over the last 30 days for New Relic.

There have been 3 outages or incidents for New Relic in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for New Relic

Outlogger tracks the status of these components for Xero:

isNewUser Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active
Component Status
isNewUser Active
Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active

Latest New Relic outages and incidents.

View the latest incidents for New Relic and check for official updates:

Updates:

  • Time: Oct. 18, 2023, 8:23 p.m.
    Status: Resolved
    Update: Between 18:04 UTC and 18:20 UTC and again from 19:04 UTC to 19:36 UTC on October 18th, some customers in the US regions may have experienced delayed browser data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, notifications for affected data were temporarily suppressed between 19:49 UTC and 20:01 UTC. We have investigated and resolved this interruption and the above services have returned to normal operation.
  • Time: Oct. 18, 2023, 7:49 p.m.
    Status: Investigating
    Update: Some customers in the US region may be experiencing delayed browser data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. To prevent our customers from receiving a high volume of false positive alert notifications, we have temporarily suppressed notifications for affected data.

Updates:

  • Time: Oct. 11, 2023, 1:16 a.m.
    Status: Resolved
    Update: Between 22:00 UTC October 10 and 00:55 October 11 UTC, some customers experienced irregularities in query results and dashboards. Notifications were impacted for some customers between 00:05 UTC and 00:55 October 11 UTC. We’ve resolved the issue in the US region. Services have returned to their normal operation.
  • Time: Oct. 11, 2023, 12:53 a.m.
    Status: Investigating
    Update: Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. We have identified an issue with Alerts in the US region that may cause false-positive alert notifications. To reduce noise, alert notifications are being temporarily suppressed for applicable customers. We are working to resolve the underlying issue and will re-enable alert notifications upon resolution.

Updates:

  • Time: Sept. 20, 2023, 10:40 p.m.
    Status: Resolved
    Update: Between 21:08 UTC to 22:12 UTC on September 20th, some customers in the US region may have experienced delays for data and for related alert notifications. The service interruption has been resolved and impacted services have returned to normal operations.
  • Time: Sept. 20, 2023, 9:48 p.m.
    Status: Investigating
    Update: We are investigating delays for data processing related to multiple data types. Some customers in the US region may be experiencing delays for data and for related alert notifications.
  • Time: Sept. 20, 2023, 9:40 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Sept. 11, 2023, 10:29 p.m.
    Status: Resolved
    Update: Between 17:48 UTC and 22:27 UTC on Monday, September 11, 2023, some customers in the US and EU region may have experienced missing alert notifications and errors accessing the Alerts UI. We have investigated and resolved a service interruption and impacted services have returned to normal operations.
  • Time: Sept. 11, 2023, 10:18 p.m.
    Status: Monitoring
    Update: Alert notifications and errors in the UI are recovering. We will notify once all services have completely returned to normal operation.
  • Time: Sept. 11, 2023, 10:01 p.m.
    Status: Identified
    Update: New Relic is continuing to work to restore services to normal operation.
  • Time: Sept. 11, 2023, 9:31 p.m.
    Status: Identified
    Update: New Relic is continuing to work to restore services to normal operation.
  • Time: Sept. 11, 2023, 9:03 p.m.
    Status: Identified
    Update: New Relic is continuing to work to restore services to normal operation.
  • Time: Sept. 11, 2023, 8:29 p.m.
    Status: Identified
    Update: New Relic has concluded the investigation with our cloud provider and are now working and investigating on how to return our services back to normal operation.
  • Time: Sept. 11, 2023, 7:36 p.m.
    Status: Identified
    Update: New Relic teams are continuing to investigate the issue with our cloud provider.
  • Time: Sept. 11, 2023, 7:07 p.m.
    Status: Identified
    Update: New Relic teams are continuing to investigate this issue with our cloud provider. We have identified the root cause and are working to resolve the issue. Customers in the US and EU region may be experiencing issues accessing various portions of the New Relic UI and missing alert notifications. Data ingest does not appear to be impacted at this time
  • Time: Sept. 11, 2023, 6:48 p.m.
    Status: Investigating
    Update: We are investigating an issue impacting alerting. Some customers in the US and EU regions may experience missing alert notifications for all data sources. Additionally customers may experience errors accessing the Alerts UI.
  • Time: Sept. 11, 2023, 6:32 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 11, 2023, 6:30 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Sept. 6, 2023, 6:37 a.m.
    Status: Resolved
    Update: Between 02:03 UTC and 05:45 UTC on Wednesday, September 6, 2023, some customers in the US region may have experienced an impact to data collection and delayed or missing alert notifications. To prevent our customers from receiving a high volume of false-positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers between 02:20 UTC and 04:52 UTC. We have investigated and resolved a service interruption with our Cloud Service Provider and impacted services have returned to normal operations.
  • Time: Sept. 6, 2023, 5:57 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 6, 2023, 4:56 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Some customers in the US region have reported recovery from the impact to data collection and delayed or missing alert notifications.
  • Time: Sept. 6, 2023, 4:20 a.m.
    Status: Investigating
    Update: We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts. Some customers in the US region may experience impact to data collection and delayed or missing alert notifications.
  • Time: Sept. 6, 2023, 3:49 a.m.
    Status: Investigating
    Update: We have engaged our Cloud provider to assist with further investigation and are evaluating additional mitigation efforts. Some customers in the US region may experience impact to data collection and delayed or missing alert notifications.
  • Time: Sept. 6, 2023, 3:18 a.m.
    Status: Investigating
    Update: We are continuing to investigate an issue. Some customers in the US region may experience impact to data collection and delayed or missing alert notifications.
  • Time: Sept. 6, 2023, 2:31 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 6, 2023, 2:24 a.m.
    Status: Investigating
    Update: Some customers in the US region may be experiencing delayed or missing alert notifications. We have engaged all necessary resources as we investigate this issue.

Check the status of similar companies and alternatives to New Relic

Smartsheet
Smartsheet

Systems Active

ESS (Public)
ESS (Public)

Systems Active

ESS (Public)
ESS (Public)

Systems Active

Cloudera
Cloudera

Systems Active

Boomi
Boomi

Systems Active

AppsFlyer
AppsFlyer

Systems Active

Imperva
Imperva

Systems Active

Bazaarvoice
Bazaarvoice

Issues Detected

Optimizely
Optimizely

Systems Active

Electric
Electric

Systems Active

ABBYY
ABBYY

Issues Detected

Housecall Pro
Housecall Pro

Systems Active

Frequently Asked Questions - New Relic

Is there a New Relic outage?
The current status of New Relic is: Systems Active
Where can I find the official status page of New Relic?
The official status page for New Relic is here
How can I get notified if New Relic is down or experiencing an outage?
To get notified of any status changes to New Relic, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of New Relic every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does New Relic do?
New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve their entire stack. Sign up for free, no credit card required.

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free