NinjaOne Trust outages and incidents
Outage and incident data over the last 30 days for NinjaOne Trust.
There have been 3 outages or incidents for NinjaOne Trust in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for NinjaOne Trust
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Australia (OC) | Active |
| Canada (CA) | Active |
| Europe (EU) | Active |
| United States (US) | Active |
| United States (US2) | Active |
Latest NinjaOne Trust outages and incidents.
View the latest incidents for NinjaOne Trust and check for official updates:
US2 - Remote Tools
Description: We have confirmed that the load has normalized and are seeing healthy traffic. We will update Status Page with the post-mortem details shortly
Status: Resolved
Impact: None | Started At: Nov. 8, 2024, 2:20 p.m.
Updates:
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Time: Nov. 8, 2024, 3:38 p.m.Status: ResolvedUpdate: We have confirmed that the load has normalized and are seeing healthy traffic. We will update Status Page with the post-mortem details shortly
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Time: Nov. 8, 2024, 2:45 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Nov. 8, 2024, 2:36 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Nov. 8, 2024, 2:20 p.m.Status: InvestigatingUpdate: NinjaOne is aware of an issue impacting remote tools and is currently investigating.
US2 - Issues with real time tooling/remote
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Nov. 7, 2024, 6:55 p.m.
Updates:
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Time: Nov. 8, 2024, 2:41 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Nov. 7, 2024, 7:50 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Nov. 7, 2024, 7:32 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Nov. 7, 2024, 6:55 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
SMS Delays affecting Verizon Customers
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Oct. 25, 2024, 4:39 p.m.
Updates:
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Time: Oct. 25, 2024, 8 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 25, 2024, 4:39 p.m.Status: MonitoringUpdate: SMS messages are delayed or failing to send for Verizon customers in the US. We are actively monitoring the situation and will provide updates once the carrier issues are resolved.
EU - Dashboard timeoutes
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 27, 2024, 8:26 a.m.
Updates:
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Time: Sept. 27, 2024, 9:06 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Sept. 27, 2024, 8:49 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Sept. 27, 2024, 8:42 a.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Sept. 27, 2024, 8:26 a.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Devices incorrectly reporting offline
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 9, 2024, 10:52 a.m.
Updates:
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Time: Sept. 9, 2024, 11:46 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Sept. 9, 2024, 11:22 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Sept. 9, 2024, 11:04 a.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Sept. 9, 2024, 10:52 a.m.Status: InvestigatingUpdate: Devices incorrectly reporting offline
