Is there an NinjaOne Trust outage?

NinjaOne Trust status: Systems Active

Last checked: 2 minutes ago

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NinjaOne Trust outages and incidents

Outage and incident data over the last 30 days for NinjaOne Trust.

There have been 3 outages or incidents for NinjaOne Trust in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NinjaOne Trust

Outlogger tracks the status of these components for Xero:

Australia (OC) Active
Canada (CA) Active
Europe (EU) Active
United States (US) Active
United States (US2) Active
Component Status
Australia (OC) Active
Canada (CA) Active
Europe (EU) Active
United States (US) Active
United States (US2) Active

Latest NinjaOne Trust outages and incidents.

View the latest incidents for NinjaOne Trust and check for official updates:

Updates:

  • Time: April 8, 2024, 11:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 8, 2024, 10:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 8, 2024, 8:13 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 8, 2024, 8:01 p.m.
    Status: Investigating
    Update: Some users have reported issues connected to remote agents. We are currently investigating the issue.

Updates:

  • Time: April 8, 2024, 10:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 8, 2024, 9:31 a.m.
    Status: Identified
    Update: We are aware of some performance related issues with some components of the Ninja platform and are currently investigating.

Updates:

  • Time: April 8, 2024, 9:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 8, 2024, 8:53 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 8, 2024, 8:14 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 8, 2024, 6:42 a.m.
    Status: Investigating
    Update: We are aware of some issues with components of the Ninja platform and are currently investigating.

Updates:

  • Time: March 26, 2024, 2:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 26, 2024, 2:24 p.m.
    Status: Monitoring
    Update: Update from Twilio: We are continuing to monitor remaining queued messages. Overall, the system has reached a normal steady state; Now, most messages are sending without any additional queueing delay. However, individual customers may see messages remaining in queues due to large numbers of messages enqueued during this incident. We expect any messages delayed during this incident to have fully propagated through to a final status over the course of the next several hours. Note that we expect that some messages will eventually timeout and fail due to Validity Period Expired (error code 30036), others may eventually fail due to a Twilio Internal Error (error code 30500).
  • Time: March 26, 2024, 2:05 p.m.
    Status: Identified
    Update: Twilio status page shows a service outage https://status.twilio.com/ meaning that SMS and MFA for NinjaOne will not be delivered as expected.
  • Time: March 26, 2024, 1:51 p.m.
    Status: Investigating
    Update: We are aware of some performance related issues with some components of the Ninja platform and are currently investigating.

Updates:

  • Time: March 26, 2024, 2:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 26, 2024, 2:23 p.m.
    Status: Monitoring
    Update: Update from Twilio: We are continuing to monitor remaining queued messages. Overall, the system has reached a normal steady state; Now, most messages are sending without any additional queueing delay. However, individual customers may see messages remaining in queues due to large numbers of messages enqueued during this incident. We expect any messages delayed during this incident to have fully propagated through to a final status over the course of the next several hours. Note that we expect that some messages will eventually timeout and fail due to Validity Period Expired (error code 30036), others may eventually fail due to a Twilio Internal Error (error code 30500).
  • Time: March 26, 2024, 2:05 p.m.
    Status: Identified
    Update: Twilio status page shows a service outage https://status.twilio.com/ meaning that SMS and MFA for NinjaOne will not be delivered as expected.
  • Time: March 26, 2024, 1:50 p.m.
    Status: Investigating
    Update: We are aware of some performance related issues with some components of the Ninja platform and are currently investigating.

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Issues Detected

Frequently Asked Questions - NinjaOne Trust

Is there a NinjaOne Trust outage?
The current status of NinjaOne Trust is: Systems Active
Where can I find the official status page of NinjaOne Trust?
The official status page for NinjaOne Trust is here
How can I get notified if NinjaOne Trust is down or experiencing an outage?
To get notified of any status changes to NinjaOne Trust, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NinjaOne Trust every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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