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Is there an NinjaCat outage?

NinjaCat status: Systems Active

Last checked: 4 minutes ago

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NinjaCat outages and incidents

Outage and incident data over the last 30 days for NinjaCat.

There have been 1 outages or incidents for NinjaCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NinjaCat

Outlogger tracks the status of these components for Xero:

Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Test Component Active
Component Status
Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Active
Test Component Active

Latest NinjaCat outages and incidents.

View the latest incidents for NinjaCat and check for official updates:

Updates:

  • Time: Oct. 17, 2022, 5:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 6, 2022, 2:54 p.m.
    Status: Monitoring
    Update: We've released a fix that allows new Google Sheets and Google Analytics data sources to be configured and for mapping to complete. We'll continue monitoring and validating as the fix rolls out.
  • Time: Oct. 5, 2022, 10:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 5, 2022, 10:12 p.m.
    Status: Identified
    Update: We've identified the issue and are working on a fix.
  • Time: Oct. 5, 2022, 9:33 p.m.
    Status: Investigating
    Update: We're aware of issues creating mappings and setting up new Google Sheets and Google Analytics data sources. We're investigating and will report back as soon as possible.

Updates:

  • Time: Oct. 17, 2022, 5:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 6, 2022, 2:54 p.m.
    Status: Monitoring
    Update: We've released a fix that allows new Google Sheets and Google Analytics data sources to be configured and for mapping to complete. We'll continue monitoring and validating as the fix rolls out.
  • Time: Oct. 5, 2022, 10:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 5, 2022, 10:12 p.m.
    Status: Identified
    Update: We've identified the issue and are working on a fix.
  • Time: Oct. 5, 2022, 9:33 p.m.
    Status: Investigating
    Update: We're aware of issues creating mappings and setting up new Google Sheets and Google Analytics data sources. We're investigating and will report back as soon as possible.

Updates:

  • Time: Oct. 5, 2022, 9:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2022, 12:05 a.m.
    Status: Identified
    Update: We’ve isolated this issue to users with a specific Chrome extension. If you’re seeing issues, please disable all Chrome extensions and try again. Please reach out to support if you have questions as we narrow things down further.
  • Time: Sept. 13, 2022, 2:57 p.m.
    Status: Investigating
    Update: Due to the nature of this issue, and it being very difficult to reproduce, we're still in investigation mode on this. If you are experiencing this issue, and you are able to jump on a Zoom call with our engineering team to help diagnose the problem, please reach out to your Customer Success Manager, or to [email protected]. Thank you for your continued patience.
  • Time: Sept. 12, 2022, 4:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. If you are experiencing this, please contact us at [email protected] so that we can gather data about your specific computer/Chrome setup. Thank you for your continued patience.
  • Time: Sept. 12, 2022, 3:03 p.m.
    Status: Investigating
    Update: We have received several reports from users about not being able to load dashboards within the NinjaCat platform. We believe this is potentially due to a recent Google Chrome release (105.0.5195) that was rolled out to all users on September 9, 2022. Our team continues to investigate, and we will keep you posted here with any new information.

Updates:

  • Time: Oct. 5, 2022, 9:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2022, 12:05 a.m.
    Status: Identified
    Update: We’ve isolated this issue to users with a specific Chrome extension. If you’re seeing issues, please disable all Chrome extensions and try again. Please reach out to support if you have questions as we narrow things down further.
  • Time: Sept. 13, 2022, 2:57 p.m.
    Status: Investigating
    Update: Due to the nature of this issue, and it being very difficult to reproduce, we're still in investigation mode on this. If you are experiencing this issue, and you are able to jump on a Zoom call with our engineering team to help diagnose the problem, please reach out to your Customer Success Manager, or to [email protected]. Thank you for your continued patience.
  • Time: Sept. 12, 2022, 4:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. If you are experiencing this, please contact us at [email protected] so that we can gather data about your specific computer/Chrome setup. Thank you for your continued patience.
  • Time: Sept. 12, 2022, 3:03 p.m.
    Status: Investigating
    Update: We have received several reports from users about not being able to load dashboards within the NinjaCat platform. We believe this is potentially due to a recent Google Chrome release (105.0.5195) that was rolled out to all users on September 9, 2022. Our team continues to investigate, and we will keep you posted here with any new information.

Updates:

  • Time: Aug. 18, 2022, 6:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 18, 2022, 3:26 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 18, 2022, 3:19 p.m.
    Status: Monitoring
    Update: We've implemented a fix and are monitoring for further issues.
  • Time: Aug. 18, 2022, 3:16 p.m.
    Status: Identified
    Update: We've identified high load on our database and are attempting to resolve.
  • Time: Aug. 18, 2022, 3:13 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - NinjaCat

Is there a NinjaCat outage?
The current status of NinjaCat is: Systems Active
Where can I find the official status page of NinjaCat?
The official status page for NinjaCat is here
How can I get notified if NinjaCat is down or experiencing an outage?
To get notified of any status changes to NinjaCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NinjaCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does NinjaCat do?
This service offers digital marketing performance management, reporting, monitoring, and call tracking for brands, agencies, and media companies. A free demo is available for sign-up.

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