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Is there an NinjaCat outage?

NinjaCat status: Systems Active

Last checked: 4 minutes ago

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NinjaCat outages and incidents

Outage and incident data over the last 30 days for NinjaCat.

There have been 1 outages or incidents for NinjaCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NinjaCat

Outlogger tracks the status of these components for Xero:

Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Test Component Active
Component Status
Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Active
Test Component Active

Latest NinjaCat outages and incidents.

View the latest incidents for NinjaCat and check for official updates:

Updates:

  • Time: June 15, 2022, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 20, 2022, 1:32 p.m.
    Status: Identified
    Update: We’ve identified the issue and are waiting for further support from the vendor to find a solution.
  • Time: April 15, 2022, 4:02 p.m.
    Status: Investigating
    Update: We are investigating an issue with NinjaTrack and Google Ad conversions. Conversions are not being uploaded if the conversion action is set at the manager level. We currently have a support ticket open with Google and will update with new information as soon as possible.

Updates:

  • Time: June 15, 2022, 5 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 20, 2022, 1:32 p.m.
    Status: Identified
    Update: We’ve identified the issue and are waiting for further support from the vendor to find a solution.
  • Time: April 15, 2022, 4:02 p.m.
    Status: Investigating
    Update: We are investigating an issue with NinjaTrack and Google Ad conversions. Conversions are not being uploaded if the conversion action is set at the manager level. We currently have a support ticket open with Google and will update with new information as soon as possible.

Updates:

  • Time: April 20, 2022, 1:31 p.m.
    Status: Resolved
    Update: We have confirmed we are retrieving data and customer should no longer see errors related to DV360.
  • Time: April 14, 2022, 1:59 p.m.
    Status: Monitoring
    Update: We have applied an update based on changes from Google and are currently fetching and processing DV360 data. We will continue to monitor the system and validate customer reports and templates.
  • Time: April 12, 2022, 8:21 p.m.
    Status: Investigating
    Update: We are aware that customers may see "Data not loaded" and data timeout errors when using Google Display and Video 360 in their reports and templates. We have reached out to Google Support and will report back as soon as we have an update.

Updates:

  • Time: April 20, 2022, 1:31 p.m.
    Status: Resolved
    Update: We have confirmed we are retrieving data and customer should no longer see errors related to DV360.
  • Time: April 14, 2022, 1:59 p.m.
    Status: Monitoring
    Update: We have applied an update based on changes from Google and are currently fetching and processing DV360 data. We will continue to monitor the system and validate customer reports and templates.
  • Time: April 12, 2022, 8:21 p.m.
    Status: Investigating
    Update: We are aware that customers may see "Data not loaded" and data timeout errors when using Google Display and Video 360 in their reports and templates. We have reached out to Google Support and will report back as soon as we have an update.

Updates:

  • Time: March 23, 2022, 10:48 p.m.
    Status: Resolved
    Update: This incident has been resolved. Please reach out to our Customer Advocacy Team ([email protected]) if you continue to see errors or delays in processing data.
  • Time: March 23, 2022, 7:52 p.m.
    Status: Monitoring
    Update: We have identified the issue and restarted relevant services. Processing has returned to normal levels and we will continue to monitor.
  • Time: March 23, 2022, 6:43 p.m.
    Status: Investigating
    Update: We are aware of delayed processing and ingestion into our data warehouse. We are investigating and will post updates as soon as possible.

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Frequently Asked Questions - NinjaCat

Is there a NinjaCat outage?
The current status of NinjaCat is: Systems Active
Where can I find the official status page of NinjaCat?
The official status page for NinjaCat is here
How can I get notified if NinjaCat is down or experiencing an outage?
To get notified of any status changes to NinjaCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NinjaCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does NinjaCat do?
This service offers digital marketing performance management, reporting, monitoring, and call tracking for brands, agencies, and media companies. A free demo is available for sign-up.

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