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Is there an Northpass outage?

Northpass status: Systems Active

Last checked: 8 minutes ago

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Northpass outages and incidents

Outage and incident data over the last 30 days for Northpass.

There have been 0 outages or incidents for Northpass in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Northpass

Outlogger tracks the status of these components for Xero:

Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active
Component Status
Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active

Latest Northpass outages and incidents.

View the latest incidents for Northpass and check for official updates:

Updates:

  • Time: Nov. 4, 2019, 8:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 4, 2019, 5:59 p.m.
    Status: Monitoring
    Update: The Box teams have validated that affected components are recovered, and the teams are continuing to monitor for any additional impact.
  • Time: Nov. 4, 2019, 5:01 p.m.
    Status: Investigating
    Update: Box is currently investigating issues with Box services, which Northpass utilizes for uploading and viewing document and presentation files. For more information, follow along here: https://status.box.com/incidents/7w9jcjzm3s8z

Updates:

  • Time: Oct. 24, 2019, 5:33 p.m.
    Status: Resolved
    Update: This incident has been resolved. Our Customer Success team is working with affected customers to ensure that end users are able to use email links to successfully access the platform.
  • Time: Oct. 24, 2019, 3:41 p.m.
    Status: Identified
    Update: We are aware of an issue currently affecting learner activation links sent via email. The issue only affects schools still using the *.schoolkeep.com domain. The team is performing the necessary changes to fix this and expects for this to be resolved shortly.

Updates:

  • Time: Oct. 22, 2019, 7:06 p.m.
    Status: Resolved
    Update: There was an issue with the DNS server in the NYC region.
  • Time: Oct. 22, 2019, 6:51 p.m.
    Status: Investigating
    Update: Update: This appears to only affect certain regions.
  • Time: Oct. 22, 2019, 6:46 p.m.
    Status: Investigating
    Update: We are currently investigating issues with DNS resolution for learner-facing school websites.

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Frequently Asked Questions - Northpass

Is there a Northpass outage?
The current status of Northpass is: Systems Active
Where can I find the official status page of Northpass?
The official status page for Northpass is here
How can I get notified if Northpass is down or experiencing an outage?
To get notified of any status changes to Northpass, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Northpass every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Northpass do?
Northpass is a platform that enables mid-market and enterprise companies to provide customer education programs. Discover more about this service today.

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