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Is there an Northpass outage?

Northpass status: Systems Active

Last checked: a minute ago

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Northpass outages and incidents

Outage and incident data over the last 30 days for Northpass.

There have been 0 outages or incidents for Northpass in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Northpass

Outlogger tracks the status of these components for Xero:

Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active
Component Status
Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active

Latest Northpass outages and incidents.

View the latest incidents for Northpass and check for official updates:

Updates:

  • Time: May 13, 2020, 10:31 a.m.
    Status: Resolved
    Update: This incident has been resolved. All documents are now displaying back in the latest documents viewer.
  • Time: May 13, 2020, 10:03 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with the latest version of the documents viewer in our Northpass platform. We rolled back to the previous version to ensure you can use the viewer without any downtime.

Updates:

  • Time: April 16, 2020, 7:41 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 16, 2020, 12:58 p.m.
    Status: Monitoring
    Update: Our provider seems to have resolved the underlying issue. We will be monitoring this over the course of the day to ensure it is resolved appropriately.
  • Time: April 15, 2020, 4:10 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with uploading new videos to the Northpass platform. Viewing existing videos remains unaffected.

Updates:

  • Time: April 15, 2020, 4:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 19, 2020, 12:30 p.m.
    Status: Investigating
    Update: During our investigation, we identified that the issue is affecting only a small number of customers. We will continue looking into the issue with BambooHR support and will notify our affected customers accordingly.
  • Time: March 18, 2020, 5:47 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with completion data syncing to BambooHR.

Updates:

  • Time: Feb. 7, 2020, 6 p.m.
    Status: Resolved
    Update: This issue has been resolved.
  • Time: Feb. 7, 2020, 5:49 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 7, 2020, 5:18 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where new learners are unable to activate their accounts. As a note, this only impacts schools using the Pre-Registration authentication type.

Updates:

  • Time: Jan. 24, 2020, 6:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 24, 2020, 4:14 p.m.
    Status: Monitoring
    Update: Services have been restored and the fix is being monitored.
  • Time: Jan. 24, 2020, 3:59 p.m.
    Status: Identified
    Update: Our video hosting provider is continuing to work on a fix for this issue.
  • Time: Jan. 24, 2020, 3:41 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 24, 2020, 3:35 p.m.
    Status: Investigating
    Update: Our video hosting provider is currently experiencing a major outage. Unfortunately, this outage is impacting all videos uploaded to the media library. For more information follow along https://status.wistia.com/incidents/6xxlrq7kh29q.

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Frequently Asked Questions - Northpass

Is there a Northpass outage?
The current status of Northpass is: Systems Active
Where can I find the official status page of Northpass?
The official status page for Northpass is here
How can I get notified if Northpass is down or experiencing an outage?
To get notified of any status changes to Northpass, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Northpass every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Northpass do?
Northpass is a platform that enables mid-market and enterprise companies to provide customer education programs. Discover more about this service today.

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