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Is there an Northpass outage?

Northpass status: Systems Active

Last checked: 5 minutes ago

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Northpass outages and incidents

Outage and incident data over the last 30 days for Northpass.

There have been 0 outages or incidents for Northpass in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Northpass

Outlogger tracks the status of these components for Xero:

Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active
Component Status
Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active

Latest Northpass outages and incidents.

View the latest incidents for Northpass and check for official updates:

Updates:

  • Time: Aug. 25, 2022, 10:43 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 25, 2022, 10:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 25, 2022, 9:25 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 25, 2022, 8:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We will update you on our findings shortly.
  • Time: Aug. 25, 2022, 8:01 p.m.
    Status: Investigating
    Update: We have identified that only Looker-based dashboards are impacted. We are still looking into this issue, and will update on our status shortly.
  • Time: Aug. 25, 2022, 7:36 p.m.
    Status: Investigating
    Update: We have received reports that some analytics dashboards are failing to update. We are currently investigating this issue, and will update you on our findings shortly.

Updates:

  • Time: Aug. 12, 2022, 2:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 12, 2022, 2:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 12, 2022, 2:15 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 12, 2022, 2:07 p.m.
    Status: Investigating
    Update: Hello, We are current investigating the high error rates occurring on our application. We will update you shortly.

Updates:

  • Time: July 13, 2022, 7:36 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 13, 2022, 5:03 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: July 13, 2022, 4:58 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 13, 2022, 4:48 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 13, 2022, 4:48 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 13, 2022, 4:06 a.m.
    Status: Investigating
    Update: We are investigating increased lag times in our eventing system. This is impacting webhooks and other services that rely on these events. Learners are not impacted.

Updates:

  • Time: July 11, 2022, 9:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2022, 8:19 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 11, 2022, 8:03 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 11, 2022, 7:26 p.m.
    Status: Investigating
    Update: We are investigating increased lag times in our eventing system. This is impacting webhooks and other services that rely on these events. Learners are not impacted.

Updates:

  • Time: July 12, 2022, 8:26 p.m.
    Status: Resolved
    Update: All affected learner_created webhooks have been re-transmitted successfully.
  • Time: July 11, 2022, 3:23 p.m.
    Status: Monitoring
    Update: We've discovered that the learner_created_events webhooks were silently failing. The underlying cause has been addressed, and all webhooks are operating as intended. For all missed webhooks, the affected data is being re-transmitted to customer systems. We are continuing to monitor the situation.

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Frequently Asked Questions - Northpass

Is there a Northpass outage?
The current status of Northpass is: Systems Active
Where can I find the official status page of Northpass?
The official status page for Northpass is here
How can I get notified if Northpass is down or experiencing an outage?
To get notified of any status changes to Northpass, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Northpass every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Northpass do?
Northpass is a platform that enables mid-market and enterprise companies to provide customer education programs. Discover more about this service today.

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