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Is there an Northpass outage?

Northpass status: Systems Active

Last checked: 8 minutes ago

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Northpass outages and incidents

Outage and incident data over the last 30 days for Northpass.

There have been 0 outages or incidents for Northpass in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Northpass

Outlogger tracks the status of these components for Xero:

Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active
Component Status
Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active

Latest Northpass outages and incidents.

View the latest incidents for Northpass and check for official updates:

Updates:

  • Time: March 15, 2023, 6:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 15, 2023, 4:34 p.m.
    Status: Monitoring
    Update: We have cleared the backlog of events and see improvements across all areas of the application. We will be monitoring to ensure everything is stable.
  • Time: March 15, 2023, 3:46 p.m.
    Status: Identified
    Update: The team has made progress and sees improvements, but there are still some impacted areas. We appreciate your patience and apologize for this issue.
  • Time: March 15, 2023, 2:07 p.m.
    Status: Identified
    Update: We have identified the issue. The team is working on a resolution. More updates to follow.
  • Time: March 15, 2023, 1:55 p.m.
    Status: Investigating
    Update: We are investigating why some learners are having issues logging into their academies.

Updates:

  • Time: Jan. 26, 2023, 2:08 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 25, 2023, 4:11 p.m.
    Status: Identified
    Update: We have identified the issue. This issue is highly localized and most customers will not notice degraded performance.
  • Time: Jan. 25, 2023, 2:09 p.m.
    Status: Investigating
    Update: We are currently investigating event processing delays. The application is operational, but you might notice increased lag times for webhooks and other background processes.

Updates:

  • Time: Jan. 20, 2023, 9:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 20, 2023, 9:06 p.m.
    Status: Monitoring
    Update: Our provider has identified the root cause of the issue and is testing solutions.
  • Time: Jan. 20, 2023, 2:57 p.m.
    Status: Monitoring
    Update: We have observed an issue with our CDN provider that's causing images to fail to load. This appears to be random and sometimes the images load properly. We will continue to monitor the situation and work with our provider.

Updates:

  • Time: Jan. 9, 2023, 8:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Jan. 9, 2023, 7:33 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 9, 2023, 7:28 p.m.
    Status: Identified
    Update: The issue has been identified, and a resolution is being put in place.
  • Time: Jan. 9, 2023, 6:18 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue that is impacting background processes. You may see a delay in background administrative tasks such as bulk actions, group enrollments, and other areas.

Updates:

  • Time: Dec. 2, 2022, 1:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 2, 2022, 12:06 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 2, 2022, 12:06 p.m.
    Status: Monitoring
    Update: The Northpass application experienced an outage. The issue was identified and has been fixed. We are closely monitoring the situation.

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Frequently Asked Questions - Northpass

Is there a Northpass outage?
The current status of Northpass is: Systems Active
Where can I find the official status page of Northpass?
The official status page for Northpass is here
How can I get notified if Northpass is down or experiencing an outage?
To get notified of any status changes to Northpass, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Northpass every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Northpass do?
Northpass is a platform that enables mid-market and enterprise companies to provide customer education programs. Discover more about this service today.

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