Last checked: 1 week, 4 days ago
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Outage and incident data over the last 30 days for Odeza.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Chat Services | Active |
Chatbot Service | Active |
Live Chat Service | Active |
Core Services | Active |
HL7 Transmission and Processing | Active |
Reporting Services | Active |
User Authentication | Active |
Message Services | Active |
EHR Direct-SMS Service | Active |
Inbound Message Service | Active |
Outbound Message Service | Active |
View the latest incidents for Odeza and check for official updates:
Description: Solutions impacted: Appointment Reminder, Scheduling Confirmation, Waitlist/Backfill and Care Gap follow up Messages sent for appointments with multiple providers and a resource provider included the resource provider name in place of the provider name. Odeza has corrected this issue with a code change to update the provider name mapping on 5/25 at 6:09pm EST
Status: Postmortem
Impact: Minor | Started At: May 26, 2022, 9:18 p.m.
Description: The failover allowed us to continue to receive messages from clients, but we were not processing the messages. We restarted the Mirth channels to restart processing.
Status: Postmortem
Impact: Minor | Started At: May 10, 2022, noon
Description: The failover allowed us to continue to receive messages from clients, but we were not processing the messages. We restarted the Mirth channels to restart processing.
Status: Postmortem
Impact: Minor | Started At: May 10, 2022, noon
Description: Client reported chat drilldown not working, Tom also noticed chat data was not populating on 3/31 and mentioned this to the CS team via a jira comment on 4/1
Status: Postmortem
Impact: Minor | Started At: March 31, 2022, noon
Description: Client reported chat drilldown not working, Tom also noticed chat data was not populating on 3/31 and mentioned this to the CS team via a jira comment on 4/1
Status: Postmortem
Impact: Minor | Started At: March 31, 2022, noon
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