Last checked: 1 week, 4 days ago
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Outage and incident data over the last 30 days for Odeza.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Chat Services | Active |
Chatbot Service | Active |
Live Chat Service | Active |
Core Services | Active |
HL7 Transmission and Processing | Active |
Reporting Services | Active |
User Authentication | Active |
Message Services | Active |
EHR Direct-SMS Service | Active |
Inbound Message Service | Active |
Outbound Message Service | Active |
View the latest incidents for Odeza and check for official updates:
Description: Twilio API downtime caused elays in Odeza recveing inbound messages from patients. minimal impact on most workflows with the excpetion of virtual waiting. 108 patients experienced messaging dleays of up to 53 minutes
Status: Postmortem
Impact: None | Started At: March 29, 2022, 9:11 p.m.
Description: Twilio API downtime caused elays in Odeza recveing inbound messages from patients. minimal impact on most workflows with the excpetion of virtual waiting. 108 patients experienced messaging dleays of up to 53 minutes
Status: Postmortem
Impact: None | Started At: March 29, 2022, 9:11 p.m.
Description: Atrium experienced a VPN outage related to an Atrium network migration. This was unrelated to the Odeza system. The VPN outage prevented our systems from being able to send and receive HL7 messages. Once Atrium successfully restored the VPN connection (5:30PM EST last night), there were 330K HL7 messages that needed to be processed.
Status: Resolved
Impact: Minor | Started At: March 10, 2022, 1 p.m.
Description: Atrium experienced a VPN outage related to an Atrium network migration. This was unrelated to the Odeza system. The VPN outage prevented our systems from being able to send and receive HL7 messages. Once Atrium successfully restored the VPN connection (5:30PM EST last night), there were 330K HL7 messages that needed to be processed.
Status: Resolved
Impact: Minor | Started At: March 10, 2022, 1 p.m.
Description: Odeza reporting query too large
Status: Postmortem
Impact: Minor | Started At: March 9, 2022, 1 p.m.
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