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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 7 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 5 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

govDelivery Communications Cloud - Stage Active
Component Status
Active
govDelivery Communications Cloud - Stage Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: Oct. 24, 2024, 9:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 23, 2024, 9:57 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 23, 2024, 9:40 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 23, 2024, 9:30 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are investigating an issue with timed-event, Email and escalation integration failures. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible.

Updates:

  • Time: Oct. 21, 2024, 3:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2024, 11:12 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 21, 2024, 10:56 a.m.
    Status: Identified
    Update: Granicus Engineering teams are currently investigating an issue impacting Email Subject line being misconfigured. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govDelivery Communications Cloud Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Oct. 18, 2024, 10:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 17, 2024, 1:08 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 17, 2024, 12:37 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 17, 2024, 12:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 17, 2024, 12:23 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 17, 2024, 12:13 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are investigating an issue with timed-event and escalation integration failures. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: GovService Firmstep Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Sept. 28, 2024, 12:03 p.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue impacting the ability to log in and access MediaManager. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govMeetings MediaManager If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: Sept. 28, 2024, 11:27 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue impacting the ability to log in and access MediaManager. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: Sept. 25, 2024, 1:58 a.m.
    Status: Resolved
    Update: The incident has now been resolved, if you require further assistance please contact Granicus Support. Thank you
  • Time: Sept. 25, 2024, 1:38 a.m.
    Status: Monitoring
    Update: A fix has been implemented to resolve the login issues impacting some users, with our Engineers continuing to monitor the situation. Thank you, Granicus Support
  • Time: Sept. 25, 2024, 1:10 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where some users cannot login to Legislate. Administrative users can still login and access the system. We will continue to provide updates as more information comes to hand. Thank you, Granicus Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.

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