Is there an OpenGov outage?

OpenGov status: Systems Active

Last checked: 4 minutes ago

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OpenGov outages and incidents

Outage and incident data over the last 30 days for OpenGov.

There have been 1 outages or incidents for OpenGov in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenGov

Outlogger tracks the status of these components for Xero:

Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
FTP Active
Integration Services Active
OpenGov Platform Active
Component Status
Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
Active
FTP Active
Integration Services Active
OpenGov Platform Active

Latest OpenGov outages and incidents.

View the latest incidents for OpenGov and check for official updates:

Updates:

  • Time: Nov. 13, 2024, 1:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2024, 1:42 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 13, 2024, 1:42 p.m.
    Status: Monitoring
    Update: ESRI ArcGIS has implemented a fix and Cartegraph Asset Management has now returned to service.
  • Time: Nov. 13, 2024, 1:36 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 13, 2024, 1:32 p.m.
    Status: Investigating
    Update: Cartegraph Asset Management customers that are configured to use ESRI ArcGIS authentication will not be able to login. We have opened a case with ESRI ArcGIS and will continue to provide updates.

Updates:

  • Time: Oct. 8, 2024, 1:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 8, 2024, 12:34 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 8, 2024, 12:33 p.m.
    Status: Monitoring
    Update: Cartegragh Asset Management reporting has returned to service.
  • Time: Oct. 8, 2024, 12:31 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 8, 2024, 11:53 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 26, 2024, 8:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 26, 2024, 4:37 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 26, 2024, 4:36 p.m.
    Status: Monitoring
    Update: Reporting has returned to service. There was an issue with AWS US-East-1.
  • Time: Sept. 26, 2024, 4:28 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 26, 2024, 4:20 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 5, 2024, 12:21 p.m.
    Status: Resolved
    Update: This incident is resolved and all data integrations are successful.
  • Time: Sept. 5, 2024, 2:13 a.m.
    Status: Identified
    Update: We are targeting to have all integrations updated by 12 PM PT.
  • Time: Sept. 4, 2024, 12:32 p.m.
    Status: Identified
    Update: We have been able to successfully re-run and import data for a subset of customers. We will continue to provide updates on our progress throughout the day.
  • Time: Sept. 4, 2024, 1:03 a.m.
    Status: Identified
    Update: We are continuing to manually re-run the integrations of data.
  • Time: Sept. 3, 2024, 5:15 p.m.
    Status: Identified
    Update: We have identified an intermittent issue with the data ingestion APi. To mitigate the issue, we are manually re-running the integration of the data.
  • Time: Sept. 3, 2024, 4:08 p.m.
    Status: Investigating
    Update: OpenGov has detected that some our integrated datasets failed to update starting the morning of 9/3/24. This will impact data in Budget & Planning and Reporting & Transparency. The Engineering team is currently investigating the issue.

Updates:

  • Time: July 30, 2024, 12:25 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 30, 2024, 12:18 p.m.
    Status: Monitoring
    Update: Reporting has returned to service.
  • Time: July 30, 2024, 12:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 30, 2024, 12:04 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 30, 2024, 11:55 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 30, 2024, 11:33 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with reports, we are actively investigating.

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Frequently Asked Questions - OpenGov

Is there a OpenGov outage?
The current status of OpenGov is: Systems Active
Where can I find the official status page of OpenGov?
The official status page for OpenGov is here
How can I get notified if OpenGov is down or experiencing an outage?
To get notified of any status changes to OpenGov, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenGov every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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